Computerization of the Control Function in a Process Industry: A Case Study

• Computerization of control room functions changes the work for the operators to a great extent. Their mental picture of the process, their possibilities to control the process for productivity and quality, the work content, the physical and the social working environment are examples of conditions which are changed one way or another. In order to be able to control the computerization process in an optimal way it is important to perform and to learn from case studies. In a Swedish paper pulp industry, where computerized control and information systems have been implemented and where operators have been involved in the computerization process, we have pursued an interview investigation. Twenty-eight operators and ten employees in other key positions have been asked e.g. about the control room design, the control system, the information system the effects of computerization on the work load and on the physical, mental and social working environment. Results from the interviews are presented and discussed. The control room design and the human-computer interfaces have been evaluated against guidelines and some of the results are discussed.

Ämnesord

TEKNIK OCH TEKNOLOGIER  -- Maskinteknik -- Produktionsteknik, arbetsvetenskap och ergonomi (hsv//swe)

ENGINEERING AND TECHNOLOGY  -- Mechanical Engineering -- Production Engineering, Human Work Science and Ergonomics (hsv//eng)

SAMHÄLLSVETENSKAP  -- Psykologi (hsv//swe)

SOCIAL SCIENCES  -- Psychology (hsv//eng)

Nyckelord

man-machine interaction

human-computer interface

work organization

control rooms

computerization

human factors

Publikations- och innehållstyp

kon (ämneskategori)

ref (ämneskategori)