| 1. |
- Manzoor, Mirfa, et al.
(författare)
-
From prototype to societal inclusion : Identified challenges for sustainable implementation of e-services for individuals with disabilities
- 2018
-
Ingår i: Technology and Disability. - : IOS Press. - 1055-4181 .- 1878-643X. ; 30:3, s. 97-103
-
Tidskriftsartikel (refereegranskat)abstract
- BACKGROUND: In recent years, the interest of performing research about and providing e-services for individuals with disabilities has grown significantly. However, there is a knowledge gap in the existing literature on how to stimulate the pre-requisites needed for a sustainable implementation of e-services.AIM AND METHOD: The study aims to contribute to this knowledge gap by performing semi-structured email interviews with twelve project coordinators from the EU programmes of FP6-IST and FP7-ICT.RESULTS: The findings showed that knowledge-based and financially based resources, the complexity of the project context, ethical issues and the structural responsibility of the implementation process were key issues in creating a sustainable implementation. Furthermore, users often were not able to perceive added value from the e-services as they seldom were developed beyond prototypes within the research project.CONCLUSION: The implementation of e-services and/or ICT based applications for individuals with disabilities face similar challenges to the challenges that have been identified when implementing IT-based innovations. Further studies should focus on how users can be involved in the choice and development of e-services they understand as effective, and how to ensure that the implementation strategy will contribute to long-term social inclusion, that is, sustainability.
|
|
| 2. |
- Vimarlund, Vivian, et al.
(författare)
-
The many faces of implementation
- 2014
-
Rapport (övrigt vetenskapligt/konstnärligt)abstract
- The research problem on how to implement changes and innovations in organizations has attracted attention from researchers since the 1970s. But in spite of extensive research, implementation projects in organizations world-wide still fail to a large extent.The purpose of this report is to present an overview of the pre-requisites for successful implementation of IT-based innovations in complex organizations and its consequent policies. The knowledge produced can be of importance for decision makers, managers and individuals that need to plan how to move from pilot to real world applications and develop strategies that facilitate adoption of the innovation in the whole organization.To fulfill the purpose of the report, the following research questions were posed:• Where are implementation studies performed?• What is the focus of implementation, i.e. what is implemented?• Which theories, models, frameworks and methods of data collection are used in implementation studies?• Which are the success factors and barriers to implementation?A literature review was performed on implementation research during 2009-2014 within the areas of e-health, education, military defense and transport. A majority of the reviewed implementation studies were performed by researchers from USA and Europe. The focus of implementation were policies and information technology-based innovations. Half (approximately 50%) of the reviewed implementation studies were performed inductively, without any guiding theory, model or framework. When theories, models and frameworks were used, they were derived academic disciplines such as economics, sociology, political science organization science, management and information systems and used to explain adoption of policies or information technology. Implementation studies performed in the area of education were guided by theories, models and frameworks to a greater extent than research studies in ehealth, military defense and transport. A majority of the reviewed research studies applied case studies as research approach and semi-structured interviews as the predominant method of data collection.Common success factors of implementation mentioned in the reviewed studies were to create common understanding of the implementation process among stakeholders, to apply professional project and resource management in the implementation process, to have a strong guiding coalition and change champions and offer end-users of the implementation of the change or the innovation added value. Common barriers were lack of funding and governance, lack of stakeholder management, failed technologies and end-users not perceiving any added value from the change or innovation implemented.
|
|
