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- Andersson, Anna, et al.
(författare)
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Management demands on information and communication technology in process- oriented health-care organizations : The importance of understanding managers expectations during early phases of systems design
- 2002
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Ingår i: Journal of Management in Medicine. - : Emerald. - 0268-9235. ; 16:2-3, s. 159-169
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Tidskriftsartikel (refereegranskat)abstract
- There are numerous challenges to overcome before information and communication technology (ICT) can achieve its full potential in process-oriented health-care organizations. One of these challenges is designing systems that meet users’ needs, while reflecting a continuously changing organizational environment. Another challenge is to develop ICT that supports both the internal and the external stakeholders’ demands. In this study a qualitative research strategy was used to explore the demands on ICT expressed by managers from functional and process units at a community hospital. The results reveal a multitude of partially competing goals that can make the ICT development process confusing, poor in quality, inefficient and unnecessarily costly. Therefore, from the perspective of ICT development, the main task appears to be to coordinate the different visions and in particular clarify them, as well as to establish the impact that these visions would have on the forthcoming ICT application.
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| 4. |
- Ihlström, Carina, et al.
(författare)
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Online Newspapers in Search for Profitable Services
- 2002
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Ingår i: Challenges and Achievements in E-business and E-work. - Washington : IOS Press. - 9781586032845 - 1586032844 ; , s. 1455-1462, s. 1455-1462
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Konferensbidrag (refereegranskat)abstract
- Today online newspapers are putting a lot of resources into their news sites without profiting from them. They have to find ways to gain from them in order to keep them going. Lately there has been a move from print to multimedia, i.e. news is only a part among other services at the news sites and is presented as audio and video as well. We have conducted interviews at nine local newspapers in Sweden about their current situation and future plans. We have also used a cooperative scenario building technique aiming at finding new online services that could be profitable with both newspaper management and end users. The objective of this paper is to describe the current situation for these newspapers and to discuss possible new future services. Examples of services from the workshops are e.g. advertisement on demand and intermediary services.
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| 6. |
- Vimarlund, Vivian, 1951-, et al.
(författare)
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Changes in the roll of IT in primary healthcare
- 2004
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Ingår i: Journal of the American Medical Informatics Association. - 0195-4210.
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Tidskriftsartikel (refereegranskat)abstract
- Proceeding of 11th Conference on Medical Informatics, Medinfo-San Francisco, Cal. (Eds) Edward Shortliffe et.al .Amsterdam: IOS. Press, 2004
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| 8. |
- Vimarlund, Vivian, 1951-, et al.
(författare)
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Design participation as an insurance : Risk-management and end-user participation in the development of information systems in healthcare organizations
- 2002
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Ingår i: Methods of Information in Medicine. - 0026-1270. ; 41:1, s. 76-80
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Tidskriftsartikel (refereegranskat)abstract
- Objectives: The aim of this paper is to build a theoretical framework for analysis of when decision-makers should use end-user participation as a form of insurance for unforeseen consequences of implementing information systems in healthcare organizations. Method: Data were collected in a case study of an information system development project in a small clinical setting. During the initial phase, the future end-users of the system were allowed to actively influence the system design and test every new tool that was considered for implementation. Results: The results of the case study suggest that when time and effort are invested in allowing healthcare staff to participate in information system development processes, the benefits can well exceed the costs throughout the life cycle of the project. Risk-averse decision-makers fearing negative secondary consequences of a HIS, with regard to clinical work flow, will always adopt measures to prevent future failures, if they can find a possibility of shifting these risks. Therefore, they calculate the present discounted value of the effects accrued over time to the unit and predict the amount of resources they are willing to pay to acquire an insurance (such as design participation) that will protect the organization from future losses. Conclusions: End-user participation in the design process can be the key positive influence on the quality of the service and, thereby, organizational effectiveness. Investments in broad design participation can, consequently, be a productive activity that transforms potential current income into future benefits.
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