| 1. |
- Andersson, Birger, et al.
(author)
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Business Process Support as a Basis for Computerized Knowledge Management
- 2005
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In: Professional Knowledge Management. - Berlin, Heidelberg : Springer. ; , s. 542-553
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Conference paper (peer-reviewed)abstract
- One of the major factors behind the less successful implementations of computerized knowledge management systems (KMS) is lack of motivation to use such a system on behalf of the end-users. The authors argue that to create such a motivation, i.e., achieve usability, a computerized KMS should be integrated with a business process support (BPS) system and provide three main functionalities: (1) provision of context, (2) automatic gathering of experience-based knowledge, and (3) an active generalized knowledge base. For creating such an integrated KMS/BPS, the authors suggest to use a state-oriented view on business processes. The paper describes a version of a system built according to this view. The system fully implements the first two functionalities, the third one being under development. The system was operationally tested internally, and it is currently installed at a pilot site. Research work in progress includes creating a formal language for representing an active generalized knowledge base, and investigating the impact of the introduction of an integrated KMS/BPS on the pilot organization.
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| 2. |
- Bednar, Peter, et al.
(author)
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A Socio-technical toolbox for business systems analysis and design
- 2015
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In: Conference Proceedings. - 1613-0073. ; 1374, s. 29-31
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Conference paper (peer-reviewed)abstract
- This paper provides an overview of a socio-technical toolbox (STT) based on a combination of methods from a number of contemporary socio-technical (ST) methodologies. The STT supports a pragmatic ST approach to organizational change practice and job redesign. It has been developed and used in practice in many different types of organizations over a period of many years. The use in practice of STT supports constructive learning and develops critical analysis skills of the students who will be future systems analysts or designers. It also improves companies' understanding of their job practices and enhances their learning about their business sustainability. Our findings show that these experiences of improvements are not dependent on the sector or the size of the involved companies and confirm the perceived usefulness and relevance of ST analysis in practice.
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| 3. |
- Bider, Ilia, et al.
(author)
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Activation of knowledge in an integrated business Process Support/Knowledge Management System
- 2006
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In: Practical Aspects of Knowledge Management, Proceedings. - Berlin, Heidelberg : Springer Berlin Heidelberg. - 9783540499985 ; , s. 13-24
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Conference paper (peer-reviewed)abstract
- The paper is devoted to the issue of activation of knowledge in automated Knowledge Management Systems (KMS). According to the authors, activation of knowledge means that a system, based on the knowledge stored in it, automatically suggests a solution appropriate for a task at hand and/or guards against the user invoking inappropriate solutions. The paper discusses activation of knowledge, first, in general, and then, in a more specific manner, while applying general concepts to an integrated Business Process Support and Knowledge Management System (BPS/KMS) that is based on the state-oriented view on business processes. Activation of knowledge in such a system is done through rules of planning. The paper presents a classification of such rules, which is based on deontic logic concepts, and shows how rules of different categories can be used for activation of knowledge. The discussion is illustrated by an example already implemented in a working system. Some details of the current implementation of rules of planning are also presented in the paper.
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| 4. |
- Bider, Ilia, et al.
(author)
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A Framework for Synchronizing Human Behavior, Processes and Support Systems Using a Socio-technical Approach
- 2014
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In: Enterprise, Business-Process and Information Systems Modeling. - Berlin, Heidelberg : Springer Berlin/Heidelberg. - 9783662437445 - 9783662437452 ; , s. 109-123
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Conference paper (peer-reviewed)abstract
- The paper suggests a framework for achieving alignment between a process and its external and internal environment. The framework consists of two components. The first component concerns alignment between the process and its external environment - business environment in which the process functions or is to function. The second component concerns alignment between the process and its internal environment the most important part of which are people participating in the process. The second component, which is in the focus of the paper, is based on the socio-technical view on information systems. The framework is aimed to move the focus of business process reengineering/ improvement from local optimization through the use of technology to the needs of satisfying business goals, and fostering human capital that is needed to achieve them.
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| 5. |
- Bider, Ilia, et al.
(author)
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A strategy for merging social software with business process support
- 2011
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In: Business Process Management Workshops, BPM 2010. - Berlin, Heidelberg : Springer.
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Conference paper (peer-reviewed)abstract
- Contemporary social software and business process support systems utilize different architectural principals. While social software employs the idea of shared spaces for communication/collaboration, most of the contemporary business process support systems employ a workflow engine to coordinate the work of people engaged in the given business process. There are two alternatives when developing a system that provides business process support enhanced with properties of social software. One alternative is to create a mixed shared spaces/workflow architecture. The other alternative is to find a way of both type of systems using the same architectural principle, either shared spaces, or workflow, before trying to merge the two types of systems into one. The paper explores the second alternative, namely, first, moving business process support to the shared spaces architecture, and then adding features typical for social software. The paper discusses the role of shared spaces in business process support systems, sets requirements on their structure and usage, and outlines potential benefits of using shared spaces from the business point of view. Then, the paper shows how the requirements set on the structure and usage of the shared spaces can be implemented in practice, and how typical features such as blogs/forums found in social
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| 6. |
- Bider, Ilia, et al.
(author)
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Adaptive Case Management as a Process of Construction of and Movement in a State Space
- 2013
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In: On the Move to Meaningful Internet Systems: OTM 2013 Workshops. - Berlin, Heidelberg : Springer Berlin/Heidelberg. - 9783642410321 - 9783642410338 ; , s. 155-165
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Conference paper (peer-reviewed)abstract
- Despite having a number of years of experience, adaptive case management (ACM) still does not have a theory that would differentiate it from other paradigms of business process management and support. The known attempts to formalize Case Management do not seem to help much in creating an approach that could be useful in practice. This paper suggests an approach to building such a theory based on generalization of what is used in practice on one hand and the state-oriented view on business processes on the other. In practice, ACM systems use a number of ready-made templates that are picked up and filled as necessary for the case. State-oriented view considers a process instance/case as a point moving in a specially constructed state space. This paper suggests considering a case template as a definition of a sub-space and piking different template on the fly as constructing the state space along with moving in it when filling the template. The result is similar to what in control-flow based theories are considered as a state space with variable numbers of dimensions. Beside suggestions to building a theory, the paper demonstrates the usage of the theory on an example.
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| 7. |
- Bider, Ilia
(author)
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Agile Research in Information Systems Field : Analysis from Knowledge Transformation Perspective
- 2015
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In: Proceedings of the 8th IADIS International Conference on Information Systems 2015. - : IADIS Press. - 9789898533333 ; , s. 3-10
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Conference paper (peer-reviewed)abstract
- Due to the relative success of agile methods in software development, the idea of having agile processes started to be tested in other areas, for example, agile business process development. This trend already reached the research community and there have appeared some materials that suggest using agility in research projects. Analysis of these suggestions, however, shows that they do not go beyond finding superficial analogy between the concepts of the software development and research projects. The paper presents a deeper analysis of the concept of agile research in Information Systems (IS) based on the analysis of the research projects from the knowledge transformation perspective. As a basis for analysis, the SECI model of Nonaka is used. Based on this analysis, several suggestions are made on how to conduct agile research in IS, e.g. prioritize relevance over vigor, test early for a practical purpose, use own experience and reflections, etc. It is also shown that some research types, like action research and design science, are more suitable for conducting agile research than others. The paper also gives analysis of risks of non-agile research, and presents an example where they are revealed.
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| 8. |
- Bider, Ilia
(author)
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Analysis of Agile Software Development from the Knowledge Transformation Perspective
- 2014
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In: Perspectives in business informatics research. - Berlin : Springer. - 9783319113692 ; , s. 143-157
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Conference paper (peer-reviewed)abstract
- While the Agile Software Development (ASD) has been successfully promoted in the last 15 years, there is no agreement on how to determine whether a particular project is agile or not. Some practitioners consider agility as strict usage of a specific methodology, e.g. SCRUM, others consider agility as adhering to Agile Manifesto. The lack of common view on ASD prevents creating common guidelines on when the usage of ASD is appropriate. This paper presents a model of ASD that helps to differentiate it from the traditional, phase-based development, and more strictly defines the area of its applicability. The model has been built based on the knowledge transformation perspective, as the author considers it to be the most differentiating perspective when comparing ASD to traditional software development. For building the model, the ideas from SECI model of Nonaka have been exploited. The results, in the form of requirements to be fulfilled for successful employment of ASD, are demonstrated through analysis of completed ASD projects.
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| 9. |
- Bider, Ilia, et al.
(author)
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Becoming Agile in a Non-disruptive Way : Is It Possible?
- 2016
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In: Proceedings of the 18th International Conference on Enterprise Information Systems. - : SciTePress. - 9789897581878 ; , s. 294-305
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Conference paper (peer-reviewed)abstract
- Due to the increasing popularity of Agile Software Development (ASD), more software development teams are planning to transit to ASD. As ASD substantially differs from the traditional Software Development (TSD), there are a number of issues and challenges that needs to be overcome when transiting to ASD. One of the most difficult challenges here is acquiring an agile “mindset”. The question arises whether it is possible to acquire this mindset with the minimum disruption of an already established TSD process. The paper tries to answer this question by developing a non-disruptive method of transition to ASD, while using a knowledge transformation perspective to identify the main features of ASD mindset and how it differs from the one of TSD. To map the current mindset and plan the movement to the mindset that is more agile, the paper suggests using a process modelling technique that considers the development process as a socio-technical system with components that correspond to the pha ses of the development process. The method suggested in the paper has been designed in connection to a business case of a development team interested to transit to agility in a non-disruptive manner.
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| 10. |
- Bider, Ilia, et al.
(author)
-
Building a High-Level Process Model for Soliciting Requirements on Software Tools to Support Software Development : Experience Report
- 2013
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In: PoEM Short Papers. ; , s. 70-82
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Conference paper (peer-reviewed)abstract
- Use of software tools to support business processes is both a possibility and necessity for both large and small enterprises of today. Given the variety of tools on the market, the question of how to choose the right tools for the process in question or analyze the suitability of the tools already employed arises. The paper presents an experience report of using a high-level business process model for analyzing software tools suitability at a large ICT organization that recently transitioned to scrum-based project methodology of software development. The paper gives overview of the modeling method used, describes the organizational context, presents a model built, and discusses preliminary findings based on the analysis of the model.
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