| 1. |
- Henkel, Martin, et al.
(författare)
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Towards Guidelines for the Evolution of E-service Environments
- 2007
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Ingår i: International Journal of Public Information Systems. - Sundsvall : Mittuniversitetet. - 1653-4360. ; 3, s. 183-200
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Tidskriftsartikel (refereegranskat)abstract
- Different domains, such as the health care domain, can benefit from an increased use of e-services. However, factors such as vendor lock-in, the lack of standardized infrastructure and quality criteria can slow down the creation and use of e-services in a domain. To encourage the development of e-services there is both a need for simplicity - to enable new actors to use and provide e-services, and a need for regulation - such as defined standards and quality levels. In this paper we present the concept of a service collaboration environment - a sustainable model for e-service evolution that facilitates the maintenance of the balance between simplicity and regulation. We use the theory of competitive market forces to define a set of service collaboration environment guidelines that aims to enable increased use of e-services by stimulating new service consumers and providers to enter the environment. The guidelines can be applied to drive the evolution of e-services in a business domain.
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| 2. |
- Shahzad, Khurram, et al.
(författare)
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A Goal-Oriented Approach for Business Process Improvement Using Process Warehouse Data
- 2009
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Ingår i: PRACTICE OF ENTERPRISE MODELING, PROCEEDINGS. - Berlin, Heidelberg : Springer Berlin Heidelberg. - 9783642053511 ; , s. 84-98
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Konferensbidrag (refereegranskat)abstract
- In a process-oriented enterprise management, process optimization focuses on studying and evaluating existing processes, such as utilization of resources and identification of problems in the process flow and functionality, for facilitating potential improvements. Conventional data warehouses do not provide information necessary for studying processes, such as executed process activities, utilized resources, or control-flow. Thereby, decisions on process improvements either cannot be taken, or they are taken without complete information. Additionally, process improvements methods commonly suffer from a number of limitations with respect to their complexity, efficiency and degree of automation. In this study, we consider process-oriented data warehouses and thereby we identify the information required from such awarehouse, to facilitate a semi-automatic method for improving processes, starting from established business goals toward concrete decisions. A case study from the Swedish health care sector is used to ground and illustrate the presented method.
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| 3. |
- Shahzad, Khurram, et al.
(författare)
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A Decision-based Approach to Business Process Improvement
- 2010
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Ingår i: 2010 IEEE International Conference On Systems, Man And Cybernetics (SMC 2010). - : IEEE. - 9781424465880 - 9781424465866
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Konferensbidrag (refereegranskat)abstract
- Business process management (BPM) has become an important instrument to help enterprises in achieving their goals. Analysis and improvement of processes is a significant phase in the BPM Iifecycle - it focuses on studying and evaluating processes for identifying problems and eliciting potential improvements. A possible approach to analyze processes is to use business process intelligence, which employs data warehouse and data mining technologies. However, using a warehouse as a basis for deciding on process improvements is a complex task. In this paper, we define a decision-oriented model accompanied with a method, which facilitates the use of data warehouses for process analysis and improvements. Also, we refer to few example scenarios from the healthcare sector to demonstrate the proposed approach.
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| 4. |
- van der Linden, Dirk, et al.
(författare)
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Panel discussion : Enterprise modeling in the digital age
- 2020
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Ingår i: Proceedings of the Forum at Practice of Enterprise Modeling 2020co-located with the 13th IFIP WG 8.1 Working Conference on the Practice of Enterprise Modeling (PoEM 2020). - : CEUR-WS. ; , s. 64-69
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Konferensbidrag (refereegranskat)abstract
- This paper reports the discussion of the “Enterprise Modelling in Digital Age” plenary panel held at the PoEM2020 conference. The panel was concerned with the interplay between emergent digitalization, big data, high complexity, needs for competencies and collaboration, in the scope of enterprise modelling methods and enterprise architecture frameworks. Both in terms how these global organisations related phenomena provide new challenges to be included in enterprise modelling, as well as of how they can benefit from the modeling.
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| 5. |
- Zdravkovic, Jelena, et al.
(författare)
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Future of Capability Management
- 2018
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Ingår i: Capability Management in Digital Enterprises. - Cham : Springer. - 9783319904238 - 9783319904245 ; , s. 385-396
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Bokkapitel (refereegranskat)abstract
- Capability management has been the subject of a lot of research during the past years. Many of the results achieved have been presented in the previous chapters. Although the advancements have been substantial, a number of open issues and research questions remain. The chapter gives a summary on the ongoing research in the field and an outlook on future activities. More specifically, we discuss capability management for increasing cyber resilience, supporting digital transformation in organizations, managing big data, as well as carrying out continuous information system development.
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| 6. |
- Öberg, Johanna
(författare)
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Deltagandets förutsättningar och digitala resursers påverkan : - ur ett elev- och lärarperspektiv
- 2024
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Doktorsavhandling (övrigt vetenskapligt/konstnärligt)abstract
- Denna avhandling undersöker potentialen hos digitala resurser för att stödja elevers deltagande i formella lärmiljöer. Forskningsfrågningar är inriktade på att förstå användarperspektiv, förhållningssätt och krav som är relevanta för att möjliggöra elevers deltagande i skolan. Fyra deltagandebaserade studier undersöker ur ett sociokulturellt perspektiv elevers och lärares syn på teknikförstärkt lärandes roll för att underlätta de betydande interaktioner som främjar deltagande i lärandemiljöer. Elever uttrycker brist på digitala resurser som aktivt stödjer deras deltagande, som till stor del utgår ifrån användandet i deras privatliv. De betonar behovet av ökad användning av digitala resurser i informationshantering, social interaktion och i utbytet med undervisningsinnehåll. Lärare betonar vikten av att kunna ge aktuell och snabb feedback till eleverna via digitala plattformar. Lärarna understryker behovet av att visualisera elevernas resonemang samt kunna sammanställa och ha uppdaterade resultat på både individ- och gruppnivå. Båda lärarna och eleverna identifierar potentialen hos digitala resurser för att öka elevernas deltagande. Det råder enighet om nödvändigheten av att utveckla flexibla digitala resurser som kan hantera informationsflöden och tillhandahålla gemensamma utrymmen för interaktion och samarbete. Resultat från studierna indikerar att lärare och elever har olika uppfattningar om hur mycket digitala resurser används för att stödja elevdeltagandet. Denna slutsats anses grundad i skillnaden mellan elevers och lärares perspektiv på innebörden av elevdeltagande, samt vilka förutsättningar av användningen av digitala resurser som det utgås ifrån (det hemmet erbjuder eller det skolan kan erbjuda). Det sociokulturella perspektivet betonar att lärande underlättas och stärks av ett meningsfullt socialt deltagande, vilket behöver relateras till den pågående utvecklingen av lärmiljöer i det snabbt föränderliga digitala landskapet. Avhandlingen presenterar principer för effektiv användning av teknik med fokus på tillgänglighet, anpassningsförmåga till individuella lärstilar och att stärka en gemensam känsla av bidrag och tillhörighet. Dessa principer, som härrör från lärarnas erfarenheter, tros stödja lärares pedagogiska praktiker i målet att öka elevernas deltagande i lärandeprocessen.
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| 7. |
- Shahzad, Khurram, et al.
(författare)
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Process warehouses in practice : a goal-driven method for business process analysis
- 2012
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Ingår i: Journal of Software Maintenance and Evolution. - : Wiley. - 1532-060X .- 1532-0618. ; 24:3, s. 321-339
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Tidskriftsartikel (refereegranskat)abstract
- Process analysis and improvement, one of the core phases in the business process management life cycle, is reaching the top of the agenda for many enterprises and organizations. An emerging approach to analyzing business processes involves the use of process-oriented data warehouses to collect information about executed processes to enable their detailed analysis and thereby provide bases for possible improvements. However, very little work has been carried out on employing business orientation in the design and utilization of a process warehouse. The approach presented in this study addresses that limitation by proposing a method that relates business goals to the information from the warehouse. To do so, we start by defining a desired goal structure that concerns an existing business process. The obtained goal model is firstly utilized for scoping and designing a corresponding data model for a process warehouse, and further for retrieving the information from the warehouse to examine the fulfillment of the goals of interest. The key benefits of the proposed method are the provision of the relevant and accurate business process information as well as tracing the process-related goals to the process execution data and further to the analysis of the process. As validation of the proposed method, we develop a prototype, and a healthcare process is used as an illustrative example. Also, to demonstrate the method quality, we perform an experiment on the effectiveness of the information access and retrieval.
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| 8. |
- Zdravkovic, Jelena, et al.
(författare)
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Preface
- 2022
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Ingår i: Lecture Notes in Business Information Processing. - 1865-1356 .- 1865-1348. ; 451, s. V-VI
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Tidskriftsartikel (övrigt vetenskapligt/konstnärligt)
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| 9. |
- Edirisuriya, Ananda, et al.
(författare)
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Aligning Goal and Value Models for Information System Design
- 2009
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Ingår i: E-TECHNOLOGIES-INNOVATION IN AN OPEN WORLD. - Berlin, Heidelberg : SPRINGER-VERLAG BERLIN. - 9783642011863 ; , s. 126-
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Konferensbidrag (refereegranskat)abstract
- The success of process-aware information systems and web services heavily depends on their ability to work as catalysts for the business values that are being exchanged in a business model. The motivation of a business model can be found in the goals of an enterprise which are made explicit in a goal model. From the IT perspective, goal and business models form part of a chain of models, ending with an information system model. Thereby, analyzing and establishing the alignment of business models with goal models is a starting task on the way to a business-aware information system. This paper discusses the alignment of value-based business models with system-oriented goal models. The result is a set of transformation rules between the two models. A case study from the health sector is used to argument the way we ground and apply our contribution.
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| 10. |
- Ilayperuma, Tharaka, et al.
(författare)
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Exploring business value models from the inter-organizational collaboration perspective
- 2010
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Ingår i: Proceedings of the 2010 ACM Symposium on Applied Computing. - New York, NY, USA : ACM. - 9781605586380 ; , s. 99-105
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Konferensbidrag (refereegranskat)abstract
- From a strategic enterprise perspective, the success of e-services depends on their ability to work as a medium for the exchange of business values. Thus, there is a need to be able to describe and analyze business collaborations in a structured way, in order to identify the needs and appropriate offerings of the participating actors. To model business collaborations, business value models are increasingly used. However, a question remains - how to systematically create value models in order to identify the offerings of the involved actors, while spanning the whole life-cycle of a business collaboration? In this study we propose a method for designing more exploratory business models with a focus to how: (a). consumers classify values, and (b). the values are elicited in different phases of business collaboration life-cycle. A case study from the Swedish health care sector is used to ground and apply the presented method.
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