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Impact of the COVID...
Impact of the COVID-19 pandemic on business-to-business relationships in digital ecosystems: an African perspective
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- Antai, Imoh (författare)
- Försvarshögskolan,Avdelningen för funktioner och perspektiv
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- Eze, Nonyelum Lina (författare)
- (ESP)
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(creator_code:org_t)
- 2023-01-20
- 2023
- Engelska.
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Ingår i: Information Technology and People. - : Emerald. - 0959-3845 .- 1758-5813. ; 36:8, s. 69-93
- Relaterad länk:
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https://doi.org/10.1...
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visa fler...
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https://urn.kb.se/re...
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https://doi.org/10.1...
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Abstract
Ämnesord
Stäng
- PurposeIn the African context, the threat of the disruption of traditional business value-creation processes, currently facilitated by the growing information technology (IT) ecosystem, came with the coronavirus disease 2019 (COVID-19) pandemic. Thus, this paper aims to investigate the impacts of the COVID-19 pandemic on interfirm relationships within the context of the digital ecosystem in Africa.Design/methodology/approachThis study employs an explanatory–exploratory qualitative approach from an interpretivist stance to investigate the impacts of the COVID-19 pandemic on interfirm relationships. The authors conducted seven in-depth interviews with top management executives in a Nigerian technology company, together with the company's archival data that provided the pre, during and post pandemic (2018–2021) business-to-business (B2B) relationship structures, to determine how these relationships have been affected.FindingsThe results suggest that the pandemic had a minimal effect on partnership relationships in the B2B ecosystems of the case company but affected only non-partnership relationships.Research limitations/implicationsThe authors' qualitative study is interpretive and the sample size is limited. Hence, there is a need for caution in generalizing the findings. The framework can be further validated across a wider population.Practical implicationsPartnerships can help organizations weather business crises. Consequently, organizations should maintain a healthy number of partnership relations to deal with periods in which challenges emerge in the business landscape. In other words, with tight contracts and a strategic focus on goals and objectives, partnership relations can help organizations weather business crises.Originality/valueThis study builds upon the burgeoning body of literature on digital ecosystems within the African context, which is a relevant contextual contribution.
Ämnesord
- SAMHÄLLSVETENSKAP -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)
- SOCIAL SCIENCES -- Economics and Business -- Business Administration (hsv//eng)
Nyckelord
- COVID-19
- Digital ecosystem
- Business relationships
- Business-to-business (B2B)
- Digitalization
- Relationship model
- Krigsvetenskap
- War Studies
Publikations- och innehållstyp
- ref (ämneskategori)
- art (ämneskategori)
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