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Effects of performa...
Effects of performance measurement system inconsistency on managers' role clarity and well-being
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- Cäker, Mikael, 1972 (författare)
- Gothenburg University,Göteborgs universitet,Företagsekonomiska institutionen, Redovisning,Department of Business Administration, Accounting
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- Siverbo, Sven, 1970- (författare)
- Högskolan Väst,Avd för företagsekonomi
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(creator_code:org_t)
- Elsevier BV, 2018
- 2018
- Engelska.
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Ingår i: Scandinavian Journal of Management. - : Elsevier BV. - 0956-5221 .- 1873-3387. ; 34:3, s. 256-266
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https://doi.org/10.1...
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Abstract
Ämnesord
Stäng
- In this paper we explore the impact of PMS inconsistency on managerial role clarity and well-being. In addition,we investigate if problems with PMS inconsistency can be dealt with by convincing superiors to loosen their control reactions to variances, giving managers job autonomy and providing managers with support from superiors, peers and staff functions. Based on survey responses from 799 managers in one public sector organizationand 187 managers in one private sector organization we conclude that PMS inconsistency has negative effects on managers' role clarity and well-being. This situation does not improve if superiors practice loose control; on the contrary, it seems to make managers' work situation worse. Job autonomy and support appear to be better coping methods since they have direct positive impacts on managers' role clarity and well-being that counteracts the negative effects of PMS inconsistency.
Ämnesord
- SAMHÄLLSVETENSKAP -- Statsvetenskap -- Studier av offentlig förvaltning (hsv//swe)
- SOCIAL SCIENCES -- Political Science -- Public Administration Studies (hsv//eng)
- SAMHÄLLSVETENSKAP -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)
- SOCIAL SCIENCES -- Economics and Business -- Business Administration (hsv//eng)
Nyckelord
- Performance measurement systems (PMS)
- PMS inconsistency
- loose control
- managerial support
- job autonomy
- role clarity
- well-being
- Public administration
- Offentlig förvaltning
- Job autonomy
- Loose control
- Managerial support
- Performance measurement systems (PMS)
- PMS inconsistency
- Role clarity
- Well-being
Publikations- och innehållstyp
- ref (ämneskategori)
- art (ämneskategori)
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