Introducing Users to Privacy and Identity Management in the Context of Usability Testing

• In today's information society, privacy-enhanced identity management can help users to control their personal spheres when makinguse of e-services. However, privacy is a difficult concept to visualise, and comprehensible and intuitive user interfaces are needed to make such systems usable and informative for normal users. Typically, usability tests are used as a means to achieve this. This paper describes how the concept of identity management was introduced to the test subjects before a series of tests on prototypes and mock-ups of user interfaces were conducted. One reason why this was necessary was to provide the test subjects with enough context information to be able to perform the tests. Both oral and written introductions have been used, as well as introductory films. This paper discusses how these introductions have evolved during the usability testing process, and it further elaborates on which kinds of introductions are most suitable for which kind of usability test.

Ämnesord

NATURVETENSKAP  -- Data- och informationsvetenskap -- Systemvetenskap, informationssystem och informatik (hsv//swe)

NATURAL SCIENCES  -- Computer and Information Sciences -- Information Systems (hsv//eng)

NATURVETENSKAP  -- Data- och informationsvetenskap -- Datavetenskap (hsv//swe)

NATURAL SCIENCES  -- Computer and Information Sciences -- Computer Sciences (hsv//eng)

Nyckelord

Information Systems

Informatik

Datavetenskap

Computer Science

Publikations- och innehållstyp

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