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Exploring Modes of ...
Exploring Modes of Innovation in Services
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- Witell, Lars (författare)
- Linköpings universitet,Karlstads universitet,Centrum för tjänsteforskning,uality Technology and Management, Linköpi ng University, SE-581 33 Linköping, Sweden,Kvalitetsteknik,Tekniska högskolan,Service Research Center, Karlstad University, Karlstad, Sweden
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- Löfberg, Nina (författare)
- Karlstads universitet,Centrum för tjänsteforskning,Service Research Center, Karlstad University, Karlstad, Sweden
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- Gremyr, Ida (författare)
- Division of Quality Sciences, Chalmers Univ ersity of Technology, SE-412 96 Göteborg, Sweden,Division of Quality Sciences, Chalmers University of Technology, Göteborg, Sweden
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- Edvardsson, Bo (författare)
- Karlstads universitet,Centrum för tjänsteforskning,Service Research Center, Karlstad University, Karlstad, Sweden
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- Fundin, Anders (författare)
- Mälardalen University, SE- 631 05 Eskilstuna, Sweden,Volvo Construction Equipment AB, SE-631 85 Eskilstuna, Sweden,Volvo Construction Equipment AB, Eskilstuna, Sweden; Mälardalen University, Eskilstuna, Sweden
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(creator_code:org_t)
- Linköping University Electronic Press, 2010
- 2010
- Engelska.
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Ingår i: Proceedings of the 2nd CIRP IPS2 Conference 2010; 14-15 April; Linköping; Sweden. - : Linköping University Electronic Press. - 9789173933810 ; , s. 409-415
- Relaterad länk:
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http://www.ep.liu.se...
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https://urn.kb.se/re...
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https://urn.kb.se/re...
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Abstract
Ämnesord
Stäng
- Manufacturing companies differentiating their offerings with new services need to combine both product and service innovation. We study how service development is influenced by (a) the choice of separation or integration of service development and (b) the modes of innovation. Our results show that service development often is more structured if services are developed separately. Furthermore, service innovations often follow a sequence of innovation modes different from those of product innovations. Since different innovation modes benefit from varying degree of structure in the development process, many companies find it hard to develop products and services within the same development project.
Ämnesord
- SAMHÄLLSVETENSKAP -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)
- SOCIAL SCIENCES -- Economics and Business -- Business Administration (hsv//eng)
- TEKNIK OCH TEKNOLOGIER -- Maskinteknik -- Annan maskinteknik (hsv//swe)
- ENGINEERING AND TECHNOLOGY -- Mechanical Engineering -- Other Mechanical Engineering (hsv//eng)
Nyckelord
- Service development
- Service Innovation
- Innovation Modes
- Multiple Case Study
- Manufacturing Firms
- Business Administration
- Företagsekonomi
- TECHNOLOGY
Publikations- och innehållstyp
- ref (ämneskategori)
- kon (ämneskategori)
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