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Management services...
Management services - A framework for design
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Weigand, H. (författare)
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- Johannesson, Paul (författare)
- KTH,Data- och systemvetenskap, DSV
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- Andersson, Birger (författare)
- KTH,Data- och systemvetenskap, DSV
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Jayasinghe Arachchige, J. (författare)
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- Bergholtz, Maria (författare)
- KTH,Data- och systemvetenskap, DSV
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(creator_code:org_t)
- Berlin, Heidelberg : Springer Berlin Heidelberg, 2011
- 2011
- Engelska.
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Ingår i: 23rd International Conference on Advanced Information Systems Engineering, CAiSE 2011. - Berlin, Heidelberg : Springer Berlin Heidelberg. - 9783642216398 ; , s. 582-596
- Relaterad länk:
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https://link.springe...
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https://urn.kb.se/re...
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https://doi.org/10.1...
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Abstract
Ämnesord
Stäng
- The Service-Oriented Architecture has rapidly become the de facto standard for modern information systems. Although recently considerable research attention has been paid to the management of services, several gaps can still be observed. Service management as far as it is automated is either mixed up with the operational service logic itself, or handled in a separate not service-oriented system, such as a BAM platform. In addition, there is a growing business demand for value-driven service management. In this paper, a general framework for management service design is presented that covers both business services and software services and is rooted in the business ontology REA, extended with a REA management ontology. The framework is applied to two different case studies, one in the Italian wine industry and one related to a robot cleaner.
Ämnesord
- NATURVETENSKAP -- Data- och informationsvetenskap -- Systemvetenskap, informationssystem och informatik (hsv//swe)
- NATURAL SCIENCES -- Computer and Information Sciences -- Information Systems (hsv//eng)
Nyckelord
- autonomic computing
- management control
- REA
- service design
- Business demands
- Business service
- De facto standard
- Management service
- Operational service
- Service management
- Service Oriented
- Service Oriented Systems
- Software services
- Wine industry
- Design
- Information services
- Information systems
- Ontology
- Service oriented architecture (SOA)
- Systems engineering
- Wine
- Information management
Publikations- och innehållstyp
- ref (ämneskategori)
- kon (ämneskategori)
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