Managing the risk of change : A new approach

• While there is wide spread acceptance that the capability for ensuring sustainable change within the aviation industry is critical, the evidence from industrial based case-studies on ‘what factors make for successful change’ and how to ‘manage the risk of change’ have been few and far between. Addressing the very real challenges industry has in implementing sustainable change is the key focus of two EU FP7 collaborative projects called MASCA (MAnaging System Change in Aviation) and PROSPERO (Proactive Safety Performance for Aviation). The MASCA project focused on the processes of change and building the capacity of organisations to manage the change process. PROSPERO is developing a methodology for assessing the risk in the change process based upon the ability to evaluate the change process as it goes through its various phases. All of which are being tested and evaluated through a number of parallel case studies. This paper reports on the development of a system change and operational evaluation tool (SCOPE/Structured Enquiry) which emphasises the following themes: understanding the functionality of the operational system, how this can be enhanced by management processes, the inclusiveness of social relations, trust, the transformative role of information and the development of knowledge. The paper also reports on work linking this framework to an overall system risk model in order to manage the risk in the actual change process itself.

Ämnesord

SAMHÄLLSVETENSKAP  -- Ekonomi och näringsliv (hsv//swe)

SOCIAL SCIENCES  -- Economics and Business (hsv//eng)

Nyckelord

Accident prevention

Information management

Reliability

Risk assessment

Safety engineering

Aviation industry

Collaborative projects

Management process

New approaches

Operational evaluation

Operational systems

Safety performance

Social relations

Risk management

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