Contract-based exception handling process patterns

• Use of ontologies in enterprise modeling is extensively increasing. Two emerging uses are (a) making implicit domain explicit, and (b) facilitating interoperability between information system applications. For the first case, conceptual models play a key role. The domain of our interest is contractual obligations which are to be realized by enterprise business processes of the involved parties. A problem is that processes are not typically capable to handle diverse non-successful paths of contract executions. The main reason for this lies in the lack of a knowledge base for identifying possible exceptions and the procedures for handling them. To enable acquiring of this knowledge base, in this paper we propose the use of ontology for exception handling in business processes, where the exceptions are conceptualized to match to possible contract violations. The ontology is utilized for forming of autonomous process patterns for exception handlings, which extend the core processes to enable full realizations of vast contract requirements.

Ämnesord

NATURVETENSKAP  -- Data- och informationsvetenskap -- Annan data- och informationsvetenskap (hsv//swe)

NATURAL SCIENCES  -- Computer and Information Sciences -- Other Computer and Information Science (hsv//eng)

Nyckelord

Industrial economics

Information systems

Knowledge based systems

Autonomous process

Contract execution

Contract violation

Contractual obligations

Enterprise business process

Enterprise modeling

Exception handling

System applications

Publikations- och innehållstyp

ref (ämneskategori)

kon (ämneskategori)