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Impact methods for ...
Impact methods for making a change
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- Jakob, Persson (författare)
- Leancept, Stockholm, Sweden
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- Arvola, Mattias, 1975- (författare)
- Linköpings universitet,Interaktiva och kognitiva system,Filosofiska fakulteten,IxS
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- Holmlid, Stefan, Professor, 1968- (författare)
- Linköpings universitet,Interaktiva och kognitiva system,Tekniska fakulteten,IxS
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(creator_code:org_t)
- Manchester, UK : Manchester Metropolitan University, 2020
- 2020
- Engelska.
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Ingår i: Design revolutions: IASDR 2019 Conference Proceedings. Volume 1. - Manchester, UK : Manchester Metropolitan University. - 9781910029596 ; , s. 162-176
- Relaterad länk:
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Abstract
Ämnesord
Stäng
- The aim of this paper is to describe theory and practice of methods for making a change. The methods in focus are called impact methods and they are used for defining effect goals that focus the outcomes and impacts of a transformation design project. They are used by user experience (UX) and service designers in Sweden and are potentially useful also in other design fields. In an interview study with seven practitioners and three originators of the methods, we ask what conceptions they have of their methods. They thought of them as methods for co-design, for designing the right thing, and for making strategy actionable. Four conceptions of impact methods were about: (A) having clear goals; (B) designing for user needs; (C) linking user benefits and features to business benefits, and (D) an approach to problem-solving. It is concluded that the impact methods have potential to be used to connect design and business, but they may also be drivers in transformation design.
Ämnesord
- NATURVETENSKAP -- Data- och informationsvetenskap -- Människa-datorinteraktion (hsv//swe)
- NATURAL SCIENCES -- Computer and Information Sciences -- Human Computer Interaction (hsv//eng)
Nyckelord
- impact methods
- transformation design
- transition design
- service design
- user experience
Publikations- och innehållstyp
- ref (ämneskategori)
- kon (ämneskategori)
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