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Non-attendance rate...
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Carlsen, K HUniversity of Copenhagen
(författare)
Non-attendance rate in a Danish University Clinic of Dermatology
- Artikel/kapitelEngelska2011
Förlag, utgivningsår, omfång ...
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2011-01-24
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Wiley-Blackwell,2011
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printrdacarrier
Nummerbeteckningar
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LIBRIS-ID:oai:DiVA.org:liu-72254
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https://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-72254URI
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https://doi.org/10.1111/j.1468-3083.2010.03962.xDOI
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Språk:engelska
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Sammanfattning på:engelska
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Klassifikation
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Ämneskategori:ref swepub-contenttype
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Ämneskategori:art swepub-publicationtype
Anmärkningar
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Funding Agencies|secretarial staff of the Department of Dermatology, Bispebjerg Hospital||
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Aim To clarify the rate of non-attendance (NA) in an out-patient clinic. less thanbrgreater than less thanbrgreater thanMethods Attendance lists of 3592 patients were collected daily from 21 July-21 August and 21 October-21 November, 2009. NA patients were contacted to determine extenuations. To study NA in relation to diagnosis and age, a control group of patients who attended before or after a NA was established. Furthermore, two time periods from 8:00-11:30 AM and 11:30 AM-3:00 PM were compared. less thanbrgreater than less thanbrgreater thanResults In total, 13% NA gave no cancellation (54.2% females and 45.8% males). Divided into age groups, 496 patients 0-25 years old had appointments, but 87 (18.6%) showed NA. In the 26-65 years old, 2188 patients were planned, but 313 (14.1%) showed NA. Over 65 years old, 878 patients were planned, but 69 patients (7.9%) showed NA. NA was higher (P andlt; 0.05) in patients 0-25 years old in comparison with the other age groups. Diagnoses had no influence on the rate of NA (P andgt; 0.05), neither had seasons nor time of the day. The main explanations reported by the NA were: forgetfulness (34.3%), erroneous scheduling (27.7%) and various reasons (38.0%). However, 18.5% had shown NA before while 17.1% were NA first timers. less thanbrgreater than less thanbrgreater thanConclusion The NA rate 13% of 3592 patients was mostly patient-related. Erroneous scheduling was estimated to be 3.6%. NA was more frequent among young patients. NA rate is small in comparison with non-adherence to medicines, however, of major practical and economic consequence for the health system. SMS or e-mail notification and improved scheduling are potential actions to improve NA in the routine.
Ämnesord och genrebeteckningar
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adherence
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attendance
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compliance
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dermatology
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patient visit
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MEDICINE
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MEDICIN
Biuppslag (personer, institutioner, konferenser, titlar ...)
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Carlsen, K MUniversity of Copenhagen
(författare)
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Serup, JörgenÖstergötlands Läns Landsting,Linköpings universitet,Dermatologi och venerologi,Hälsouniversitetet,Hudkliniken i Östergötland(Swepub:liu)jorse29
(författare)
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University of CopenhagenDermatologi och venerologi
(creator_code:org_t)
Sammanhörande titlar
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Ingår i:Journal of the European Academy of Dermatology and Venereology: Wiley-Blackwell25:11, s. 1269-12740926-99591468-3083
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