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‘Stressed out of my...
‘Stressed out of my box’: employee experience of lean working and occupational ill-health in clerical work in the UK public sector
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- Carter, Bob (författare)
- De Montfort University, UK
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- Danford, Andy (författare)
- University of the West of England, Bristol, UK
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- Howcroft, Debra (författare)
- Manchester Business School, UK
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- Richardson, Helen (författare)
- Sheffield Hallam University, UK
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- Smith, Andrew (författare)
- University of Bradford, UK
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- Taylor, Phil (författare)
- University of Strathclyde, UK
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(creator_code:org_t)
- 2013-05-20
- 2013
- Engelska.
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Ingår i: Work, Employment and Society. - : SAGE Publications. - 0950-0170 .- 1469-8722. ; 27:5, s. 747-767
- Relaterad länk:
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https://urn.kb.se/re...
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https://doi.org/10.1...
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Abstract
Ämnesord
Stäng
- Occupational health and safety (OHS) is under-researched in the sociology of work and employment. This deficit is most pronounced for white-collar occupations. Despite growing awareness of the significance of psychosocial conditions – notably stress – and musculoskeletal disorders, white-collar work is considered by conventional OHS discourse to be ‘safe’. This study’s locus is clerical processing in the UK public sector, specifically Her Majesty’s Revenue and Customs, in the context of efficiency savings programmes. The key initiative was lean working, which involved redesigned workflow, task fragmentation, standardization and individual targets. Utilizing a holistic model of white-collar OHS and in-depth quantitative and qualitative data, the evidence of widespread self-reported ill-health symptoms is compelling. Statistical tests of association demonstrate that the transformed work organization that accompanied lean working contributed most to employees’, particularly women’s, ill-health complaints.
Ämnesord
- SAMHÄLLSVETENSKAP -- Medie- och kommunikationsvetenskap -- Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning (hsv//swe)
- SOCIAL SCIENCES -- Media and Communications -- Information Systems, Social aspects (hsv//eng)
Nyckelord
- clerical work
- gender
- HMRC
- lean
- occupational health and safety
- public sector
- stress
- white-collar
Publikations- och innehållstyp
- ref (ämneskategori)
- art (ämneskategori)
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