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Varying involvement...
Varying involvement in digitally enhanced employee-driven innovation
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- Bäckström, Izabelle (författare)
- Lund University,Lunds universitet,Innovationsteknik,Institutionen för designvetenskaper,Institutioner vid LTH,Lunds Tekniska Högskola,Innovation Engineering,Department of Design Sciences,Departments at LTH,Faculty of Engineering, LTH
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- Lindberg, Malin, Professor, 1978- (författare)
- Luleå University of Technology,Luleå tekniska universitet,Människa och teknik
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(creator_code:org_t)
- Emerald Group Publishing Limited, 2019
- 2019
- Engelska.
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Ingår i: European Journal of Innovation Management. - : Emerald Group Publishing Limited. - 1460-1060 .- 1758-7115. ; 22:3, s. 524-540
- Relaterad länk:
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http://dx.doi.org/10...
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https://urn.kb.se/re...
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https://doi.org/10.1...
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https://lup.lub.lu.s...
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Abstract
Ämnesord
Stäng
- Purpose: The purpose of this paper is to advance knowledge about the mechanisms behind, and the implications of, varying involvement in digitally enhanced employee-driven innovation (EDI) by studying how a firm integrates a web-based tool in the organization of its EDI process. Design/methodology/approach: Based on a qualitative in-depth interview study with managers and employees at one high-performing and one low-performing office of a global IT firm, a critical discourse analysis was performed. It explored how the EDI discourse was produced, distributed and consumed in relation to the web-based tool for collecting and selecting employee ideas. Findings: The results demonstrate that the production of the innovation discourse by the top-level management, which emphasizes client satisfaction rather than employee engagement, restricts the employees’ utilization of the digital platform that distributes the discourse. However, at the high-performing office, employee participation is ensured because the local managers act as co-distributors of the digital tool. Research limitations/implications: The single case study design limits the generalizability of the results, but is nevertheless relevant for understanding the mechanisms and implications in similar contexts where web-based tools are used to enhance EDI processes. Practical implications: The study provides practical insights into the importance of local management’s active promotion of digital tools in order to ensure employee involvement. Originality/value: The study contributes to the EDI literature by identifying some mechanisms behind and the implications of varying employee involvement in digitally enhanced EDI processes.
Ämnesord
- TEKNIK OCH TEKNOLOGIER -- Annan teknik -- Övrig annan teknik (hsv//swe)
- ENGINEERING AND TECHNOLOGY -- Other Engineering and Technologies -- Other Engineering and Technologies not elsewhere specified (hsv//eng)
- SAMHÄLLSVETENSKAP -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)
- SOCIAL SCIENCES -- Economics and Business -- Business Administration (hsv//eng)
- NATURVETENSKAP -- Data- och informationsvetenskap -- Människa-datorinteraktion (hsv//swe)
- NATURAL SCIENCES -- Computer and Information Sciences -- Human Computer Interaction (hsv//eng)
Nyckelord
- Employee participation
- Critical discourse analysis
- Managerial implications
- Employee-driven innovation
- Digitalization
- Web-based tools
- Industrial Design
- Industriell design
- Critical discourse analysis
- Digitalization
- Employee participation
- Employee-driven innovation
- Managerial implications
- Web-based tools
Publikations- och innehållstyp
- ref (ämneskategori)
- art (ämneskategori)
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