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Empowering transformation through design inquiry in public healthcare
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- Wetter-Edman, Katarina, 1971- (author)
- Gothenburg University,Göteborgs universitet,Konstfack,Örebro universitet,Handelshögskolan vid Örebro Universitet,Experio Lab, County Council of Värmland, Karlstad, Sweden; Gothenburg University, Gothenburg, Sweden,Industridesign,HDK, Göteborgs universitet,,Högskolan för design och konsthantverk,School of Design and Crafts
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- Moritz, Stefan (author)
- Veryday, Stockholm, Sweden
- (creator_code:org_t)
- Sheffield : Sheffield Hallam University, 2015
- 2015
- English.
- In: Proceedings of the Third European Conference on Design4Health 2015, Sheffield,13 -16 July 2015. - Sheffield : Sheffield Hallam University. - 9781843873853
- Conference paper (peer-reviewed)
Abstract
Subject headings
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- In health and care service processes the coordination between different caregivers is one of the crucial challenges. This paper presents The patient journey project as a practical application of a pragmatist pattern of inquiry (Dewey, 1938) and as fruitful way to work with/achieve transformative design. Situations of lived experience and moments of reflections perform as a carrier of knowledge and development. The paper argues that the design tools and mindset used in this project are of great importance in the ongoing transformation towards the patients focus in a Swedish public health care organization.
Subject headings
- HUMANIORA -- Konst -- Design (hsv//swe)
- HUMANITIES -- Arts -- Design (hsv//eng)
- SAMHÄLLSVETENSKAP -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)
- SOCIAL SCIENCES -- Economics and Business -- Business Administration (hsv//eng)
Keyword
- Service design
- transformation design
- design for health
- Design
- Design
- Service design
- transformation design
- design for health
Publication and Content Type
- ref (subject category)
- kon (subject category)
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