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Structures influenc...
Structures influencing individual acceptance of e-ordering systems : Findings from a longitudinal case study
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- Arbin, Katarina, 1971- (författare)
- Center for Information and Communication Research, Stockholm School of Economics, Stockholm, Sweden
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(creator_code:org_t)
- 2010
- Engelska.
- Relaterad länk:
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https://urn.kb.se/re...
Abstract
Ämnesord
Stäng
- Using structures from adaptive structuration theory as an analytic tool and analysing data from a four-year longitudinal case study, the present paper focuses on structures that inhibit and enable end-user adoption and use of an e-ordering system. The structures presented, including routines, culture and how to order and authorize in the e-ordering system, have not previously been discussed in e-ordering research. Structures found to influence endusers’ adoption and use of the e-ordering system are: the restrictiveness and comprehensiveness of the technical system’s structural features, the order, working and authorization routine in place prior to the e-ordering system, and how well these routines correspond with how to order and authorize in the system. Organizational culture was also found to affect end-users’ acceptance of the e-ordering system.
Ämnesord
- SAMHÄLLSVETENSKAP -- Ekonomi och näringsliv (hsv//swe)
- SOCIAL SCIENCES -- Economics and Business (hsv//eng)
Nyckelord
- E-ordering
- end-user
- adoption
- use
- acceptance
- structure
- routines
- adaptive structuration theory
- longitudinal
- case study
Publikations- och innehållstyp
- vet (ämneskategori)
- ovr (ämneskategori)