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Business Process Ma...
Business Process Management for Open E-Services in Local Government Experience Report
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- Wohed, Petia (författare)
- Stockholms universitet,Institutionen för data- och systemvetenskap
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Truffet, David (författare)
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- Juell-Skielse, Gustaf (författare)
- Stockholms universitet,Institutionen för data- och systemvetenskap
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(creator_code:org_t)
- Berlin, Heidelberg : Springer Berlin Heidelberg, 2011
- 2011
- Engelska.
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Ingår i: Enterprise, Business-Process and Information Systems Modeling. - Berlin, Heidelberg : Springer Berlin Heidelberg. - 9783642217586
- Relaterad länk:
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https://urn.kb.se/re...
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visa fler...
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https://doi.org/10.1...
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Abstract
Ämnesord
Stäng
- E-government has become one of the most prominent means to reform the public sector. Building e-government embraces a variety of efforts both at a centralised level, (e.g. the integration of and communication between systems across different agencies, domains and geographies), and at local levels such as the development of e-services for the provision of 24/7 public sector agencies. In this paper, we report on the results of a project aimed to develop e-services as a part of the e-government initiative in Sweden. The project was carried out at the elderly and handicapped unit at one municipality. The e-services considered in the project were also intended to open up the underlying social services and are, therefore, referred to as open e-services. We discuss the results of the development of one such e-service as a proof-of concept solution for which a business process management system is used. We present the solution and explain the features of using a business process management system as a back-end system.
Ämnesord
- NATURVETENSKAP -- Data- och informationsvetenskap -- Systemvetenskap, informationssystem och informatik (hsv//swe)
- NATURAL SCIENCES -- Computer and Information Sciences -- Information Systems (hsv//eng)
Nyckelord
- Business process management
- e-services
- e-government
- Computer and systems science
- Data- och systemvetenskap
- Computer and Systems Sciences
- data- och systemvetenskap
Publikations- och innehållstyp
- ref (ämneskategori)
- kon (ämneskategori)
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