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Crafting user exper...
Crafting user experience of self-service technologies : Key challenges and potential solutions
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- Kaptelinin, Victor (författare)
- Umeå universitet,Institutionen för informatik,Dept. of Information Science and Media Studies University of Bergen POB 7802, 5020 Bergen, Norway
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Robertson, Paul (författare)
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Rizzo, Antonio (författare)
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Rosenbaum, Stephanie (författare)
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(creator_code:org_t)
- ACM Digital Library, 2014
- 2014
- Engelska.
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Ingår i: DIS Companion '14. - : ACM Digital Library. ; , s. 199-202
- Relaterad länk:
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https://dl.acm.org/c...
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https://urn.kb.se/re...
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Abstract
Ämnesord
Stäng
- Self-service technologies (SSTs) are becoming an increasingly important factor shaping the everyday environments in which we live. The aim of this one-day workshop is to explore key challenges for HCI and interaction design, related to current trends in the development and use of SSTs. The workshop will gather interested researchers and practitioners in order to (a) collaboratively identify a set of issues related to analysis, design, and evaluation of SSTs and (b) discuss potential approaches to understanding and crafting user experience with self-service technologies.
Ämnesord
- TEKNIK OCH TEKNOLOGIER -- Annan teknik -- Interaktionsteknik (hsv//swe)
- ENGINEERING AND TECHNOLOGY -- Other Engineering and Technologies -- Interaction Technologies (hsv//eng)
- SAMHÄLLSVETENSKAP -- Medie- och kommunikationsvetenskap -- Mänsklig interaktion med IKT (hsv//swe)
- SOCIAL SCIENCES -- Media and Communications -- Human Aspects of ICT (hsv//eng)
Nyckelord
- Self-service technologies (SSTs)
- interaction design
- usability; user experience
Publikations- och innehållstyp
- ref (ämneskategori)
- kon (ämneskategori)