Contracted ERP projects: sequential progress, mutual learning, relationships, control and conflicts

↓ Direkt till sidans innehåll
↓ Direkt till sidans sekundära innehåll (sidomenyn)

Sökning: onr:"swepub:oai:DiVA.org:umu-45875" > Contracted ERP proj...

1 av 1
Föregående post
Nästa post
Till träfflistan

Andersson, Annika,1961-Umeå universitet,Företagsekonomi (författare)

Contracted ERP projects : sequential progress, mutual learning, relationships, control and conflicts

Artikel/kapitelEngelska2011

Förlag, utgivningsår, omfång ...

Emerald Group Publishing Ltd,2011
printrdacarrier

Nummerbeteckningar

LIBRIS-ID:oai:DiVA.org:umu-45875
https://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-45875URI
https://doi.org/10.1108/17538371111144175DOI

Kompletterande språkuppgifter

Språk:engelska
Sammanfattning på:engelska

Ingår i deldatabas

SwePubSwePub

Klassifikation

Ämneskategori:ref swepub-contenttype
Ämneskategori:art swepub-publicationtype

Anmärkningar

Purpose – The purpose of this paper is to describe the sequential nature that enterprise resource planning (ERP) projects tend to take and to describe how the buyer typically behaves concerning the need for control and learning in and in-between ERP projects.Design/methodology/approach – Results come from an in-depth case study of sequential ERP projects. The respondents were a major Swedish retailer and a supplier who undertook upgrading of an ERP system with six separate and sequential projects. The research was framed by independent pre- and post-interviews in three buyer companies' from different areas of business.Findings – Results suggest that success is associated with mutual learning between supplier and buyer organizations that lead to reasonably amicable working relationships. Control considerations run through these projects and conflicts appear minimal in the sequential treatment. Insightful interpretation comes not only from empirical reflection on interactions in an in-depth case study, but also from concepts available in decision making and project marketing as well.Research limitations/implications – Case studies present in-depth understanding but have generalization limitations. Also the case study was accomplished in Sweden and thus knowledge about behaviour in other countries and cultures is needed.Practical implications – Managers investing in relationships and learning in an initial project probably suffer in terms of satisfaction and profitability at that stage but could accomplish more effective, satisfying and profitable situations over time. In particular, appreciation of the nature of the sequential project development, mutual control, delivery and learning in these projects could be useful in understanding the buyer behaviour in ERP projects.Originality/value – Learning is important in projects but how do the buyers behave? A description of the sequential nature of ERP projects and the learning process both within the buyer's company and within the supplier's company is established. Tables are created that describe how the gap in the mutual learning process decreases in-between projects in business-to-business projects.

Ämnesord och genrebeteckningar

SAMHÄLLSVETENSKAP Ekonomi och näringsliv Företagsekonomi hsv//swe
SOCIAL SCIENCES Economics and Business Business Administration hsv//eng
Information systems
Managing projects
Manufacturing resource planning
Project management
Project marketing
Project success and strategy
Purchasing and supply
Supplier relations
Business studies
Företagsekonomi
företagsekonomi
Business Studies

Biuppslag (personer, institutioner, konferenser, titlar ...)

Wilson, Timothy,1938-Umeå universitet,Företagsekonomi(Swepub:umu)tiwi0002 (författare)
Umeå universitetFöretagsekonomi (creator_code:org_t)

Sammanhörande titlar

Ingår i:International Journal of Managing Projects in Business/Emerald: Emerald Group Publishing Ltd4:3, s. 458-4791753-83781753-8386

Internetlänk

Hitta via bibliotek

International Journal of Managing Projects in Business/Emerald (Sök värdpublikationen i LIBRIS)

Till lärosätets databas

1 av 1
Föregående post
Nästa post
Till träfflistan

Hitta mer i SwePub

Av författaren/redakt...: Andersson, Annik ...; Wilson, Timothy, ...

Om ämnet

SAMHÄLLSVETENSKAP: SAMHÄLLSVETENSKA ...; och Ekonomi och näri ...; och Företagsekonomi

Artiklar i publikationen: International Jo ...

Av lärosätet: Umeå universitet

Sök utanför SwePub

Sök vidare i:: Google; Google Book Search; Google Scholar

Kungliga biblioteket hanterar dina personuppgifter i enlighet med EU:s dataskyddsförordning (2018), GDPR. Läs mer om hur det funkar här.
Så här hanterar KB dina uppgifter vid användning av denna tjänst.

LIBRIS.kb.se