Roadmap for UX in future operational train traffic control

• In this paper, we promote and motivate research on user experience (UX) in the domain of rail, more specifically for the workers engaged in the daily operational parts of executing train traffic. UX aspects have often been overlooked in the design and use of technology within the workplace, particularly in safety-critical work domains. Here, we provide an overview of current UX research at work and outline a roadmap with seven facets for future research within the domain of operational train traffic that is in alignment with the need for further investigation into UX at work. We hope future research will contribute to a deeper understanding of how positive experience at work provides additional means of enhancing engagement and improving safety management in workplaces in general and for the work in operational train traffic specifically.

Ämnesord

TEKNIK OCH TEKNOLOGIER  -- Samhällsbyggnadsteknik -- Transportteknik och logistik (hsv//swe)

ENGINEERING AND TECHNOLOGY  -- Civil Engineering -- Transport Systems and Logistics (hsv//eng)

TEKNIK OCH TEKNOLOGIER  -- Maskinteknik -- Produktionsteknik, arbetsvetenskap och ergonomi (hsv//swe)

ENGINEERING AND TECHNOLOGY  -- Mechanical Engineering -- Production Engineering, Human Work Science and Ergonomics (hsv//eng)

Nyckelord

rail research

operational train traffic

control room

traffic control

train driver

safety-critical system

user experience

UX

work environment

socio-technical systems

engagement

meaningful technology

Publikations- och innehållstyp

ref (ämneskategori)

art (ämneskategori)