Development context and ease of use of three programs for self-registration of unemployed people

• In this study, we analysed the ease of use of three computer programs for self-registration of job seekers. The programs were developed in somewhat different activity contexts. The differences found between the programs in two experiments appeared to result from a combination of fewer constraints on individual input demanded by Job Seeker Bank and Af Explore and from the programs’ better adaptation to the mental functions of the users. The usability problems of the three analysed programs were explained as an effect of their respective developmental contexts.

Ämnesord

SAMHÄLLSVETENSKAP  -- Psykologi (hsv//swe)

SOCIAL SCIENCES  -- Psychology (hsv//eng)

Nyckelord

activity context

user errors

employment-services

system development

usability

self-registration

Publikations- och innehållstyp

art (ämneskategori)

ref (ämneskategori)