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- Andersson, Peter, Universitetslektor, 1959-, et al.
(author)
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The Danish Problem: Soon Everybody’s? : A Comparative Analysis of Digitalization Effects on Letter Volumes
- 2019
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In: New Business and Regulatory Strategies in the Postal Sector. - Cham : Springer London. - 9783030029364 - 9783030029371 ; , s. 285-297
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Book chapter (peer-reviewed)abstract
- Letter volumes in Denmark dropped with 75 percent between 2000 and 2016, whereas Sweden’s declined with 34 percent. We make a comparative analysis of Denmark and Sweden by analyzing the effects of digitalization and the strategies from the common USO-provider Postnord. Denmark had a national digitalization strategy already from 2001 and a law in 2012 required everybody to have a digital mailbox. In response to falling demand, prices were increased sharply and service reduced. Sweden has a fragmented market for digital messages and with large postal volumes, competitive prices, a well-functioning market for second class mail and better ability to adjust costs, digital substitution was limited.
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