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  • Bergholtz, Maria, et al. (author)
  • Abstraction, Restriction, and Co-creation : Three Perspectives on Services
  • 2010
  • In: Advances in Conceptual Modeling – Applications and Challenges. - Berlin : Springer Verlag. - 9783642163845 ; , s. 107-116
  • Conference paper (peer-reviewed)abstract
    • The recent surge in the interest of services has brought a plethora of applications of the service concept. There are business services and software services, software-as-a-service, platform-as-a-service, and infrastructure-as-a-service. There is also a multitude of definitions of the service concept. In this paper, we propose not a new definition of service but a conceptual model of the service concept that views services as perspectives on the use and offering of resources. The perspectives addressed by the model are: service as a means for abstraction; service as means for providing restricted access to resources; and service as a means for co-creation of value.
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Type of publication
conference paper (1)
Type of content
peer-reviewed (1)
Author/Editor
Johannesson, Paul (1)
Andersson, Birger (1)
Bergholtz, Maria (1)
University
Stockholm University (1)
Language
English (1)
Research subject (UKÄ/SCB)
Natural sciences (1)
Year
2010 (1)

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