| 1. |
- Bergholtz, Maria, et al.
(author)
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Towards a Sociomaterial Ontology
- 2013
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In: Advanced Information Systems Engineering Workshops. - Cham : Springer Berlin/Heidelberg. - 9783642384899 - 9783642384905 ; , s. 341-348
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Conference paper (peer-reviewed)abstract
- The management of social phenomena in conceptual modelling requires a novel understanding of the notion of representation. In particular, the principles for the existence and identification of objects need to be reconsidered. To do this, the paper draws on the current ontological discourse in information systems engineering and proposes a sociomaterial ontology for supporting conceptual modeling. The ontology shows how organisational entities are grounded in physical ones and how they can be understood in terms of deontic notions like privileges, duties and powers. The sociomaterial ontology is able to assist designers in creating understandable and robust conceptual models.
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| 2. |
- Giannoulis, Constantinos, 1981-, et al.
(author)
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Model-Centric Strategy-IT Alignment : An Empirical Study in Progress
- 2013
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In: Advanced Information Systems Engineering Workshops. - Berlin, Heidelberg : Springer Berlin/Heidelberg. - 9783642384899 - 9783642384905 ; , s. 146-155
-
Conference paper (peer-reviewed)abstract
- IT pervades all sectors of today's organizations. To support efficient business solutions, business-IT alignment has been long-time discussed as a solution. Given the complexity of achieving alignment, in our research we have hypothesized the importance of one partial possible solution, namely, the fit between strategy and information system requirements. To systematically investigate the influence of widely-used business strategy formulations, such as Porter’s Value Chain, Kaplan & Norton’s Strategy Maps, and others, we propose a model-centric approach to strategy-IT alignment where the strategy formulations are represented in the form of models, and mapped to requirements models. The objective of this paper is to present a pilot empirical investigation assessing if strategy-IT alignment is an issue of concern, and seeking to obtain insights from practitioners about relevance of our modelbased view for strategy-IT alignment. The empirical information is collected through a well-prepared questionnaire-based survey.
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| 3. |
- Henkel, Martin, et al.
(author)
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Applying the Lead User Method for Designing e-Services : Practical Techniques and Experiences
- 2013
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In: Exploring Services Science. - Berlin : Springer Berlin/Heidelberg. - 9783642363559 - 9783642384905 ; , s. 43-57
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Conference paper (peer-reviewed)abstract
- The interest for creating new and innovative e-services is increasing in both the private and public sector. One promising approach is to make use of User Innovation, that is, to let innovative users participate in the design process. However, in order to use user innovation for e-service design, organizations need to have a clear approach to identifying areas for improvement, as well as engage and utilize innovative users. In this paper, a practical approach for e-service design based on the concepts of user innovation is presented. The approach consists of a set of steps, and each step is supported by a practical technique. The techniques used in the approach are based on enterprise models such as business value network models and business use cases, and analysis techniques such as SWOT and Open-EDI service phase analysis. The approach is demonstrated by applying it to a real-world case from the Swedish tax agency, and it has been assessed by business and IT practitioners. Furthermore, experiences with applying the techniques are presented.
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