| 1. |
- Ferreira, Pedro, et al.
(author)
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Awareness, transience and temporality : Design opportunities from Rah Island
- 2013
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In: Human-Computer Interaction – INTERACT 2013. - Berlin, Heidelberg : Springer. - 9783642404795 ; , s. 696-713
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Conference paper (peer-reviewed)abstract
- This paper deals with the implications of the socialness of private communication. Drawing upon ethnographic observations of first time mobile phone users in Rah, an island in Vanuatu, we revisit the debate on how the mobile phone reconfigures private and personal communication. Our observations show how the advent of the mobile phone disrupts and challenges existing practices around how private communication is managed on the island. These observations are used to open up a design space where we explore the socialness of personal, private communication. Drawing on the analysis, we discuss three directions for future thinking of mobile interaction design: (1) designing for spatial awareness; (2) designing for transience and (3) designing with temporality. We expand on these to discuss the notion of digital patina, which we argue, is an exciting topic to explore for the design of personal, social communication.
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| 2. |
- Scandurra, Isabella, 1973-, et al.
(author)
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Development of novel eHealth services for citizen use - Current system engineering vs. best practice in HCI
- 2013
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In: Human-Computer Interaction - Interact 2013. - Berlin, Heidelberg : Springer Berlin/Heidelberg. - 9783642404795 - 9783642404801 ; , s. 372-379
-
Conference paper (peer-reviewed)abstract
- Many new public eHealth Services are now being developed. Often a conventional customer-vendor process is used, where the customer is a public authority, e.g. a county council, and the vendor a commercial actor, e.g. an IT development company. In this case study the engineering process regards a novel eHealth service aiming to provide patients with online access to their electronic health record. A complicating factor in conventional customer-vendor processes for public e-services is that "the future user could be anyone". In the light of best practice in Human-Computer Interaction, this study examines the joint effort of the customer and vendor when developing novel services for citizen use. The results include delimiting factors, recommendations for public authority customers and proposed new actions for the research agenda.
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