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1.	Danielsson, Pernilla, et al. (author) Sustainable Value Co-Creation in Welfare Service Ecosystems : Transforming temporary collaboration projects into permanent resource integration 2023 In: Re-imagining service to enhance human life and society : QUIS18 Proceedings, VinUniversity, Hanoi June 20-23,2023 - QUIS18 Proceedings, VinUniversity, Hanoi June 20-23,2023. - 9798891218680 ; QUIS18, s. 211-224 Conference paper (peer-reviewed)abstract The aim of this paper is to discuss the unexploited forces of user-orientation and shared responsibility to promote sustainable value co-creation during service innovation projects in welfare service ecosystems. The framework is based on the theoretical field of public service logic (PSL) and our thesis is that service innovation seriously requires a user-oriented approach, and that such an approach enables resource integration based on the service-user’s needs and lifeworld. In our findings, we identify prerequisites and opportunities of collaborative service innovation projects in order to transform these projects into sustainable resource integration once they have ended.

Danielsson, Pernilla, et al. (author)
Sustainable Value Co-Creation in Welfare Service Ecosystems : Transforming temporary collaboration projects into permanent resource integration
2023
In: Re-imagining service to enhance human life and society : QUIS18 Proceedings, VinUniversity, Hanoi June 20-23,2023 - QUIS18 Proceedings, VinUniversity, Hanoi June 20-23,2023. - 9798891218680 ; QUIS18, s. 211-224
Conference paper (peer-reviewed)abstract
- The aim of this paper is to discuss the unexploited forces of user-orientation and shared responsibility to promote sustainable value co-creation during service innovation projects in welfare service ecosystems. The framework is based on the theoretical field of public service logic (PSL) and our thesis is that service innovation seriously requires a user-oriented approach, and that such an approach enables resource integration based on the service-user’s needs and lifeworld. In our findings, we identify prerequisites and opportunities of collaborative service innovation projects in order to transform these projects into sustainable resource integration once they have ended.

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