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1.	Sumaila, U. Rashid, et al. (author) WTO must ban harmful fisheries subsidies 2021 In: Science. - : American Association for the Advancement of Science (AAAS). - 0036-8075 .- 1095-9203. ; 374:6567, s. 544-544 Journal article (other academic/artistic)
2.	Potts, Courtney, et al. (author) Insights and lessons learned from trialling a mental health chatbot in the wild 2021 In: 2021 IEEE Symposium on Computers and Communications (ISCC). - : IEEE. ; , s. 1-6 Conference paper (peer-reviewed)abstract This study reports on the development and â€˜in the wildâ€™ trialling of a chatbot (ChatPal) which promotes good mental wellbeing. A stakeholder-centered approach for design was adopted where end users, mental health professionals and service users were involved in the design which was centered around positive psychology. In the wild usage of the chatbot was investigated from Jul-20-Mar-21. Exploratory analyses of usage metrics were carried out using the event log data. User tenure, unique usage days, total chatbot interactions and average daily interactions were used in K-means clustering to identify user archetypes. The chatbot was used by a variety of age groups (18-65+) and genders, mainly those living in Ireland. K-means clustering identified three clusters: sporadic users (n=4), frequent transient users (n=38) and abandoning users (n=169) each with distinct usage characteristics. This study highlights the importance of event log data analysis for making improvements to the mental health chatbot.

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Type of publication: conference paper (1); journal article (1)

Type of content: other academic/artistic (1); peer-reviewed (1)

Author/Editor: Folke, Carl (1); Fanzo, Jessica (1); Troell, Max (1); Ramirez, Jorge (1); Akpalu, Wisdom (1); Stage, Jesper, 1972- (1); show more...; Pascual, Unai (1); Armitage, Derek (1); Campbell, Donovan (1); Bennett, Nathan J. (1); Yang, Hong (1); Amon, Diva J (1); Anderies, John M. (1); Tol, Richard S.J. (1); Obura, David (1); Gjerde, Kristina (1); Dewitte, Boris (1); Crépin, Anne-Sophie (1); Asche, Frank (1); Jouffray, Jean-Bapti ... (1); Bailey, Megan (1); Jacquet, Jennifer (1); Weber, Elke U. (1); Peterson, Garry (1); Levin, Simon A. (1); Barnes, Colin (1); Barrett, Scott (1); Chapin, F. Stuart (1); Polasky, Stephen (1); Scheffer, Marten (1); Gordon, Line (1); Basurto, Xavier (1); Österblom, Henrik (1); Blasiak, Robert (1); Villasante, Sebastia ... (1); List, John (1); Bennett, Elena (1); Murray, Grant (1); Jensen, Olaf P. (1); Burns, Con (1); Limburg, Karin E. (1); Seto, Karen C. (1); Wabnitz, Colette C. ... (1); Yagi, Nobuyuki (1); Flaaten, Ola (1); Potts, Courtney (1); Bond, Raymond (1); Kostenius, Catrine, ... (1); Dhanapala, Indika (1); Vakaloudis, Alex (1); show less...

University: Luleå University of Technology (2)

Language: English (2)

Research subject (UKÄ/SCB): Natural sciences (1); Social Sciences (1)

Year: 2021 (2)

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