| 1. |
- Akram, Asif, 1978-
(author)
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Value Network Transformation : Digital Service Innovation in the Vehicle Industry
- 2016
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Doctoral thesis (other academic/artistic)abstract
- Advancement in digital technology is rapidly changing the contemporary landscape of business and associated networks for manufacturing firms. Many traditional physical products are now being embedded with digital components, providing them digital capability to become digitized products. The digitization of physical products has become an important driver for digital service innovation within manufacturing industries. Such digital service innovation transforms value networks of manufacturing firms in various industries. While digitization of products and digital service innovation can be observed in many manufacturing industries, this thesis focuses on the transformation of value networks within the vehicle industry.This thesis is a collection of papers and a cover paper. The thesis reports from a collaborative project in the vehicle industry. The project explored new digital services for vehicles based on remote diagnostics technology. The exploration and conceptualization of digital services is investigated in a collaborative manner with participants from the vehicle industry. The results reflect that there is a paradigm shift for manufacturing firms digitizing their products, and stretching the business scope from product to solution oriented business.This thesis contributes to the existing literature on digital innovation with insights on the transformation of value networks in the vehicle industry. The research question addressed in this thesis is: How are value networks of manufacturing firms transformed by digital service innovation? To answer the question, this thesis conceptualizes how the value creating pattern of digitized products transforms value networks of manufacturing firms. A model is presented that reflects how the symbiotic value relationship between the digitized product and digital services transforms the roles, relationships and exchanges in the value networks of manufacturing firms. The model can serve as an analytical tool to further advance the knowledge on business aspects in digital innovation. This thesis contributes to practice by providing an understanding of how manufacturing firms can leverage value of digitized products and digital services in value networks.
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| 2. |
- Bygstad, Bendik, et al.
(author)
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Horizontal Affordances for Patient Centred Care in Hospitals
- 2018
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In: Proceedings of the 51st Hawaii International Conference on System Sciences. - 9780998133119 ; , s. 3170-3179
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Conference paper (peer-reviewed)abstract
- While it is generally accepted that patient centred care should be the guiding principle for the delivery of health services, it is not yet clear how this should be digitalised. What is clear, however, is that the current IT solutions are not satisfactory. In this research, we suggest the affordance construct as an analytical lens to understand how technological artefacts and human agency can generate action possibilities to support horizontal process innovation by asking: (i) which affordances enable digitalisation of patient centred healthcare, and (ii) how can these identified affordances be leveraged to innovate patient centred digital hospitals.Our empirical evidence is a comparative study of two hospitals in Sweden and Norway. Our theoretical contribution is the identification of six horizontal affordances for patient centred care. The practical contribution is that horizontal affordances emerge through configurations of human actors and lightweight IT solutions, loosely coupled to heavy weight systems.
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| 3. |
- Hylving, Lena, 1974-, et al.
(author)
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Nuanced Responses to Enterprise Architecture Management : Loyalty, Voice, and Exit
- 2019
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In: Journal of Management Information Systems. - New York, NY : Taylor & Francis. - 0742-1222 .- 1557-928X. ; 36:1, s. 14-36
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Journal article (peer-reviewed)abstract
- Enterprise Architecture Management (EAM) aims to deal with the complex- ities of information technology (IT) solutions and to achieve more organizational agility. EAM is a holistic approach to IT architecture, but the results of the approach have been variable. An under-researched aspect of EAM is how different organizational units respond to the call for a holistic approach. In this study, we investigate how different stakeholders in a large governmental agency connected to three on-going projects and their response to EAM initiatives. With a qualitative approach, we identify three options of response to EAM initiatives: (1) active compliance with the EAM strategy, (2) loyal but passive response, and (3) rebel solutions. We argue for the need of a more nuanced repertoire of actions for dealing with EAM and show how these responses are useful for understanding and managing successful EAM.
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| 4. |
- Hylving, Lena, 1974-, et al.
(author)
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Responding to Enterprise Architecture Initiatives: Loyalty, Voice and Exit
- 2018
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In: Proceedings of the 51st Hawaii International Conference on System Sciences. - Washington, D.C. : IEEE Computer Society. - 9780998133119 ; , s. 2363-2372
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Conference paper (other academic/artistic)abstract
- Many large organizations have on-going Enterprise Architecture initiatives. Key aims include achieving more organizational agility, and to tidy up a messy portfolio of IT silo systems. A holistic approach to IT architecture has been an accepted strategy, but the results of these initiatives have been variable. An under-researched aspect is how different organizational units respond to the call for a holistic approach. In this study, we investigate how different stakeholders connected to three ongoing projects responded to the call for EA. With a qualitative approach, we identify three options of response to EA initiatives: (i) compliance with the EA strategy, (ii) loyal but isolated response, and (iii) rebel solutions. We argue for the need of a more nuanced repertoire of actions for dealing with EA, and show how these responses are useful for understanding and managing successful EA.
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| 5. |
- Magnusson, Johan, 1976, et al.
(author)
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Technology Debt: Toward a new theory of technology heritage
- 2014
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In: Proceedings of the 22nd European Conference on Information Systems, Tel Aviv, Israel, June 9-11, 2014.. - 9780991556700
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Conference paper (peer-reviewed)abstract
- Investment decisions related to information technology simultaneously constrain and facilitate prospective options. Hence, past and present decisions in relation to information technology investments impact future decisions and the maneuverability of organizational IT. The purpose of this paper is to develop and explore a new theory for better understanding how technology heritage impacts future decisions. The study expands a previous metaphor from software engineering and management (technical debt) into a broader theory of technology debt, and explores the proposed theory through the case of four investment decisions at a large, public university. As the findings show, there are clear indications of the theory being useful, and this is elaborated on in relation to future studies.
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| 6. |
- Magnusson, Johan, 1976, et al.
(author)
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Why I Act Differently: Studying Patterns of Legitimation Among CIOs Through Motive Talk
- 2013
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In: Information Technology and People. - 0959-3845. ; 26:3
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Journal article (peer-reviewed)abstract
- Purpose – IT Governance has become the recognized norm system for Chief Information Officers. The purpose of this paper is to understand how CIOs relate to these norms, by studying how they legitimate incompliance with the norms. Design/methodology/approach – An interpretive, qualitative, structured interview study with 18 CIOs in large Swedish organizations regarded as having excellent IT Governance practice, using Motive Talk as analytical lens to identify the informants’ relationship to norms. Findings – The study identifies norm-specific patterns for how CIOs legitimate incompliance with IT Governance, finding that CIOs use a combination of excuse and justifications as strategies of legitimation. The study also finds that CIOs display a tendency of not contesting IT Governance related norms unless these are in conflict with neighboring professional jurisdictions. This is regarded as an identification of the ‘margins’ of IT Governance. Research limitations/implications – The study illustrates how the theory of Motive Talk is a viable road ahead for future studies of IT professionals. The generalizability of the identified patterns of legitimation is limited by the selection of large organizations with solely male CIOs, as well as the selection of solely organizations that have succeeded in establishing external legitimacy concerning IT Governance and the organizations being Swedish. Practical implications – CIOs aspiring to increase their legitimacy should avoid direct conflicts with neighboring professions. In addition to this, they should also aspire to be clear in a separation of motive talk and actual practice, since full norm compliance may be detrimental to their factual operations. Originality/value – The originality of this paper lies in the methodological approach of combining motive talk and speech acts to investigate CIO legitimation practices. Keywords – IT Governance, IS professionals, Institutional theory, behavior, speech act theory, motive talk Paper type – Research paper
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| 7. |
- Svahn, Fredrik, 1972, et al.
(author)
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Managing the paradoxes of digital product innovation
- 2021
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In: Management and Information Technology after Digital Transformation. - New York : Routledge Taylor & Francis. - 9780367612764 ; , s. 105-118
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Book chapter (other academic/artistic)abstract
- New product development increasingly involves the concurrent design of physical and digital artefacts. To succeed, product innovation practices must play hand in hand with digital innovation, which is an admittedly difficult task. This essay makes a deep-dive into the inherent tensions between product innovation and digital innovation. Drawing on a literature review we compare the two innovation regimes and inductively derive three over-arching dimensions: organizing logic, market dynamics, and architectural composition. We then present these dimensions as paradoxes, signifying the inherent tension between product innovation and digital innovation. Finally, we explore practically feasible ways to combine the two innovation regimes, enabling what we refer to as digital product innovation. As such, we propose three organizational capabilities that managers have to develop to master the paradoxes of digital product innovation: self-organizing exploration, horizontal diversification, and open-ended design.
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