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- Bernhard, Irene, 1953-, et al.
(author)
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A Study of Small Enterprises with Focus on Entrepreneurship and E-government in a Regional Development Context
- 2014
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In: Uddevalla Symposium 2014. Geography of Growth. The Frequency, Nature and Consequences of Entrepreneurship and Innovation in Regions of Varying Density<em></em>: Revised papers. - Trollhättan : Högskolan Väst. - 9789187531026 ; , s. 165-183
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Conference paper (other academic/artistic)abstract
- This paper aims to describe and analyse a sample of small enterprises located in a region undergoing structural change with focus on entrepreneurship and e-government and is a further development of a previous study that focused on how municipalities supported entrepreneurship and destination development. In this study the focus is extended to include small enterprises contributing to development of tourist destinations within the same region. In-depth qualitative interviews were made with twelve managers from ten small enterprises. Based on a theoretical discussion of entrepreneurship, e-government and regional development, the results indicate that networks and strategic networking were important for these small enterprises both in terms of developing the enterprise but also to develop entrepreneurship for regional development. The findings further indicate that municipal information, communication and competence development in order to support entrepreneurship and the development of small enterprises could be improved. The importance of face-to-face contacts was stressed. The use of local e-government was hitherto limited to e-services for public procurement. The entrepreneurs who used the e-services had mainly positive experiences, although despite the complexity of the e-services. The respondents did not ask for more municipal e-services, but that could be a consequence of their limited experience of the potential of local e-government. The use of social media among the enterprises was limited due to lack of time, competence and motivation for most of the enterprises, although the potential of social media for marketing was seen as extensive. A few of the respondents were on the other hand very skilled in their use of digital media, as a consequence of their professional knowledge and business orientation.
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| 5. |
- Bernhard, Irene, 1953-, et al.
(author)
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Municipal Support of Entrepreneurship and Business Development from an e-Government Perspective
- 2013. - 1
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In: Uddevalla Symposium 2013 Innovation, High-Growth Entrepreneurship and Regional Development. - Trollhättan : University West. - 9789197794374 ; , s. 177-193
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Conference paper (peer-reviewed)abstract
- This paper aims to describe and analyze municipal support of entrepreneurship and business development from an e-government perspective. We analyze two Swedish municipalities and a local tourism company partly owned by the municipalities located in a region undergoing structural change, focusing on efforts of municipalities to develop digital services to support entrepreneurship and business development to promote local and regional development. The research method is based on case study methodology. The case studies are part of the research project “Maritime Inlands – past, present and future strengths” (Marifus) financed by Interregional European Union Regional Development Fund (Interrreg). Based on theoretical discussions of entrepreneurship and e-government theories, the analyses of the two case studies show substantial variations in how they supported entrepreneurship. The findings indicated that e-government services so far have under-used potential for the studied municipalities and the tourism company in order to support efficient communication and information towards the entrepreneurs and businesses aiming at local and regional development.
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- Gjellebæk, Camilla, 1976-, et al.
(author)
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Management challenges for future digitalization of healthcare services
- 2020
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In: Futures. - : Elsevier Ltd. - 0016-3287 .- 1873-6378. ; 124
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Journal article (peer-reviewed)abstract
- eHealth is considered a solution to current challenges in healthcare. However, its use is not very well developed, and its potential has been little exploited. There are many reasons for the limited diffusion of eHealth. Knowledge, opportunities for training and collaborative activities are examples of factors that influence diffusion. Managerial responsibility is decisive in transforming healthcare. This paper aims at exploring middle management strategies that can facilitate workplace learning when introducing eHealth and new ways of providing healthcare. Introduction of eHealth will imply new and innovative working processes, where both employees and managers need to be aware that their work will change fundamentally, from routine work to work that involves learning, skills development and continuous changes in work practice. This study takes a qualitative approach by analysing data collected through focus group interviews. The findings indicate a necessity for a shift towards learning-oriented leadership and adaptive management that emphasizes employee involvement and opportunities for learning. Helping employees make sense of the complexities associated with continuously changing work practices is another identified middle management strategy. Scenario planning and backcasting stand out as suitable tools for sensemaking in complex organizations and as techniques that can promote workplace learning. © 2020 The Author(s)
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- Grundén, Kerstin, 1952-
(author)
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A Social Perspective on Implementation of e-Government : A Longitudinal Study at the County Administration of Sweden
- 2009
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In: Electronic Journal of e-Government. - 1479-439X. ; 7:1, s. 65-76
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Journal article (peer-reviewed)abstract
- longitudinal study of implementation of e-Government at the County Administration of Sweden was analysedcand discussed from a social perspective. Two interview studies at the legal and traffic departments were compared.Interviews were made with decision makers, handling officers and administrative assistants focussing on socialcconsequences of work situations, work processes and quality of e-services to the clients. The MOA-model was used as a frame of reference for the study. According to the analysis, coping and sense making strategies by the respondents increased. e-Government made demands for new competencies for employees and clients. Internal and external digital divides are social consequences of the implementation of e-services. Management increased their focus on efficiency aspects related to e-Government. There is a need to integrate competence of social aspects into the development process of e-Government. The users were aware of the importance of social aspects of IT implementation. There is a need for competence development of social consequences related to IT implementation also for development personnel and different interest groups
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| 9. |
- Grundén, Kerstin, 1952-
(author)
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A Study Circle Approach for Competence Development of e-Government Implementation
- 2010
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In: Electronic Government and Electronic Participation. - Berlin : Springer. - 9783854997665
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Conference paper (peer-reviewed)abstract
- Implementation of e-Government means cultural changes involving changes of attitudes and competences, apart from technological changes. An interview study of a web-based course for issues related to implementation of e-Government at the County Academy of Sweden is described and analysed. The course was developed with a study circle pedagogical approach. Interviews were made with eighteen respondents from different authorities, different geographical locations and different professional roles. The respondents were especially positive to the group discussions of the studied course. The discussions were relevant for support of behaviour changes and competence development related to implementation of e-Government. A study circle approach could be relevant in order to encourage development-oriented learning needed for implementation of e-Government. There is also a need for pedagogical learning of producers and organisers of web-based education in public organisation, in order to make them conscious about the importance of different pedagogical approaches for different education objectives.
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- Grundén, Kerstin, 1952-
(author)
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An Evaluation Model for CSCW Systems
- 2002
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In: Ninth European Conference on Information Technology Evaluation. - Reading, UK : MCIL. - 0954048857 - 9780954048853 ; , s. 181-188
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Conference paper (peer-reviewed)abstract
- CSCW systems usually involve complex informal communication between several users at different geographical locations. An evaluation model focussing especially on organisational and social aspects is the MOA-E model. This model is used for the evaluation of the use of videoconferences for healthcare planning. The case study has a multi-method approach with the combination of participated observation, interviews and questionnaire. The use of the MOA-E model has contributed to a comprehensive understanding of the case study.
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