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- Kihlander, Ingrid, 1976-, et al.
(author)
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Facilitating blue innovation – promoting systematic innovation management in small seafood firms
- 2024
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In: ISPIM Innovation Conference. - 9789526506968
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Conference paper (peer-reviewed)abstract
- Innovation in the food sector is needed. This study addresses how to support learning around systematic innovation management in smaller firms within seafood, part of the highly regulated food sector. A collaborative change project, with four SMEs, a science park, and a research institute, aiming at enhanced innovation capabilities within the SMEs, was studied. The project included direct interventions in terms of training, dialogues, and coaching related to systematic innovation management ‒ in order to facilitate blue innovation. Empirical data was gathered in interviews and reflective field observations. Crucial factors to consider were to enhance the understanding of the systemic nature of innovation management and utilize visualizations as well as an innovation vocabulary, preferably related to ISO 56000 and ISO 56002. Further, it is also important to include diverse learning activities, while also ensuring a closeness to the firm’s current situation, and to focus on the progress that occurred.
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| 3. |
- Lilja, Johan, 1978-, et al.
(author)
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Accelerating sustainable society and a flourishing Scandinavia through a living and communicating network of AI-summits
- 2019
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Conference paper (other academic/artistic)abstract
- The need for a radical transformation of society, business and way of life towards sustainability is by now widely accepted and acknowledged in the Mid Scandinavian region. This transformation also occurs as a major objective in the UN Sustainable Development Goals, both nationally and locally. However, after creating awareness, moving from knowing to doing is now the real challenge. Pushing for sustainability in strategies and visions, or even providing extensive funding for projects related to sustainable development is not doing the job fast enough. One obvious reason being that the more sustainable ideas and solutions of the future do require new levels of systems thinking and solutions on the level of the “whole system”. That in turn is dependent on connections and relations across traditional silos and organizational borders that currently does not exist. Therefore, stakeholders from Sweden and Norway are currently experimenting together on using a living and communicating network of Appreciative Inquiry Summits to accelerate sustainable, circular, and flourishing development in Scandinavia. The initiative is designed as an innovation project with hands-on exploring, prototyping, as well as researching how to accelerate the desired transformation. The project, called SMICE, is inspired by the “whole system in the room” approach of the amazing initiative “Sustainable Cleveland 2019”. However, as the context of this initiative is a large sparsely populated region, including also several countries, the set up now evolving is moving beyond just one annual big AI-summit towards more of a distributed system, “ecosystem”, or network of AI-summits and other resources that live, communicate and relate to each other continuously. During this presentation we will share our progress made, results, learnings, challenges, insights, and practices from our exciting and important journey so far.
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| 4. |
- Lilja, Johan, et al.
(author)
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Design Questions for Life : Connecting Engineering Design, Appreciative Inquiry, and Other Question-based Models
- 2015
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In: Proceedings of the International Conference on Engineering Design, ICED. - : The Design Society. ; , s. 163-172
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Conference paper (other academic/artistic)abstract
- The Design for Life philosophy is an invitation to create new products, services, processes, and experiences that enhance human life. Research further suggests that a good life is qualitatively different than simply not having a bad life, and implies that the inquiry process during design is important.However, current engineering design approaches are not particularly clear as to which specific design questions should be used in the design process, and even less as to the role various design questions might play. Some of the current approaches even seem to use questions that inhibit Design for Life due to their strong emphasis on only solving deficiencies.This paper aims to highlight the unexplored potential of a more deliberate choice of design questions in the engineering design process. By mapping out four question-based design models and analyzing their differences in relation to the traditional engineering design process, an overview of design question types and their various sequences is produced. The analysis further highlights practical implications and potential gains when it coMES to choosing design questions more deliberately in the engineering design process.
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| 6. |
- Lilja, Johan, 1978-, et al.
(author)
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How Quality Management Needs Emergence for Engaging Agenda 2030 : As “improving” increasingly means getting a complex system to take transformative steps towards sustainability and flourishing
- 2019
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Conference paper (peer-reviewed)abstract
- Purpose If not now, when? The UN Sustainable Development Goals (SDGs) are getting increasing attention, and there is an acknowledgement that the challenges ahead, as well as the solutions needed, often are complex. In contrast, the historical strengths of Quality Management (QM) have been in situations when cause-effect relations can be analyzed and understood, when technical expertise can provide the answer, where the application of “best practice” is helpful, where order is a virtue. When dealing with complexity, leaders who are tempted to impose this kind of command-and-control style will often fail. Success rather comes from setting the stage, stepping back a bit, allowing patterns to emerge, curiously tracking what takes place, spreading what is being learned, and scaling up success. Such a leadership and practice has been referred to as the fourth and called for “Emergence Paradigm” of QM. The purpose of this paper is to contribute with knowledge concerning how the Emergence Paradigm of QM comes into play when getting organizations and the world to take action on Agenda 2030. Methodology/Approach The paper is based on dialogic action research and presents the case and emergent process of 60 Swedish authorities getting to collective action on Agenda 2030. Findings The paper highlights how QM may contribute to realizing the Agenda 2030 by dynamically combining the strengths of the past paradigms with new practices and mind-sets related to complexity and emergence. Value of the paper The paper provides new insights that may help to take the bold and transformative steps urgently needed to shift the world onto a sustainable and resilient path.
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| 7. |
- Lilja, Johan, 1978-, et al.
(author)
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How Quality Management Needs Emergence for Engaging the 2030 Agenda
- 2021
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In: Key Challenges and Opportunities for Quality, Sustainability and Innovation in the Fourth Industrial Revolution : Quality and Service Management in the Fourth Industrial Revolution - Sustainability and Value Co-creation. - London : World Scientific Pub Co Pte Ltd. - 9789811230349 - 9789811230363 - 9789811230356 ; , s. 259-294
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Book chapter (other academic/artistic)abstract
- “If not now, when?” The UN’s sustainable development goals (SDGs) are gaining increasing attention, and there is wide acknowledge-ment that the challenges ahead, as well as the solutions needed, are often complex. In contrast, the historical strength of Quality Management (QM) lies in situations when the cause–effect relations can be analysed and understood, when technical expertise can provide the answer, where the application of “best practice” is helpful, and where order is a virtue. When dealing with complexity, leaders who tend to impose this kind of command-and-control style will often fail. Success, rather than this, comes from setting the stage, stepping back a bit, allowing patterns to emerge, curiously tracking what takes place, spreading what was learned, and scaling up success. Such aleadership and practice has been referred to as the fourth and called for “Emergence Paradigm” of QM. The purpose of this paper is to contribute with knowledge about how the Emergence Paradigm of QM comes into play when getting organisations and the world to take action on the 2030 Agenda. This paper is conceptual but includes experiences from dialogic action research in an emergent process of 60 Swedish authorities getting into collective action on the 2030 Agenda. As a result, the paper highlights how QM may contribute to realising the 2030 Agenda by dynamically combining the strengths of the past QM paradigms with new practices and mindsets related to complexity and emergence. It also provides new insights that may help when applying QM to take the bold and transformative steps urgently needed to shift the world onto a sustainable and resilient path.
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| 9. |
- Lilja, Johan, et al.
(author)
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Insights from Sustainable Cleveland 2019: An Initiative Driving Sustainable Regional Development by Large Scale Summits, Collective Visioning, and lots of Creativity, Culture, and Appreciation
- 2016
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In: Valuing and Evaluating Creativity for Sustainable Regional Development. - Östersund. ; , s. 255-258
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Conference paper (peer-reviewed)abstract
- PurposeGiven the current growing challenges regarding sustainability, the need for massive engagement, creative solutions, and large scale change is evident. The challenges are e.g. clearly elaborated in the 17 sustainable development goals recently proposed by the United Nations. In facing these global challenges on a regional level, there is an urgent need for spreading and advancing best practice on how to involve the various citizens of a region in collectively co-designing, driving, and realizing a more sustainable region and future for all. An initiative that currently is up and running, engaging hundreds of people annually, continuously evolving, and showing promising results of such abilities is Sustainable Cleveland 2019 (“Sustainable Cleveland”, 2016). Starting in 2009, it is a 10-year initiative that engages and invites everyone in the region around Cleveland to work together to design and develop a thriving and resilient Cleveland that leverages its wealth of assets to build economic, social and environmental well-being for all. Since the start, results from the initiative show enhancements of both economic as well as social, cultural, and environmental development of Cleveland and the surrounding region. The initiative is interesting for many reasons, one being the change management approach of Appreciative Inquiry (AI), a promising research based approach from Case Western Reserve University (which is located in the region), which was applied at a large scale and in close collaboration with representatives from the cultural and creative sectors. It is an approach that actively enables, engages, and invites people in co-designing and self-organizing for realizing a more sustainable future in what might be described as an “appreciative social movement” (Boland, 2013). The approach relies on a process that actively explores citizens’ appreciative perspectives on the best of what is, their dreams and hopes for the future, and how they see that this future can be designed and realized. At the heart of the initiative is a thoughtfully designed AI large group summit, annually gathering hundreds of participants from all parts of society in a process of co-creation during two days. Interestingly, the application of AI has also been generally observed to provide the fastest, most consistent, and transformative results when focusing on sustainability (Cooperrider & Fry, 2012). Furthermore, the initiative is organized around annual celebration topics as a means to create a common focus within the region on one specific sustainability challenge such as “Clean water”, “Vital Neighborhoods” or “Zero Waste. The term itself, “Celebration Topics”, reflects how the initiative consistently and deliberately applies an “Appreciative Eye”, as described by Cooperrider & Srivastva (1987). The purpose of this paper is to identify and contribute insights concerning the strengths of the Sustainable Cleveland 2019 initiative, with a special focus on how it uses the cultural and creative sectors as resources and drivers for sustainable regional development. The cultural and creative sectors refer in this paper to the performing arts and the seven creative fields especially highlighted by UNESCO – Crafts and Folk Arts, Design, Film, Gastronomy, Literature, Media Arts, and Music. ApproachThe paper is based on a case study conducted by the eight authors. Data has mainly been collected by participant observations and interviews with participants and organizers before, during, and after the Sustainable Cleveland summit in September 2015. The initial analysis was conducted during a follow up workshop in October 2015 and was preceded by structured individual reflections. Based on the workshop results, a secondary analysis was conducted where the strengths relating to the cultural and creative sectors were picked out and grouped into themes. FindingsAs a result, several strengths were identified. During the secondary analysis, those strengths were grouped into three themes as presented below. 1. Making the core process of Sustainable Cleveland 2019 more engaging and fruitful:One of the most obvious related strengths is the way the initiative uses practices from the cultural and creative sectors to increase the engagement in, and output of, the core processes. Many of the methods used within the initiative, such as for visioning, creating new ideas, and playfully prototype as a way to explore new ideas, have its roots in the cultural and creative sectors. One example is the practice of “rapid prototyping”, brought in from the design studio IDEO. 2. Nurturing a reverence for the environment, raising awareness, and inspiring action:Another strength that relates to using the cultural and creative sectors as resources and drivers for sustainable regional development is the initiative’s close collaboration with local institutions of e.g. theater and music for putting focus on, engaging in, and elaborating the understanding of the annual celebration topics. On example is the short plays “Fire on the Water”, given by the Cleveland Public Theatre during the year of 2015 when the celebration topic was “Clean Water”. This activity focused on issues of sustainability in fun, intimate and personal ways. The work focused on how the environment can shape identity and celebrate the remarkable recovery of Cleveland’s waterways. Another example is the play “Air Waves”, given in 2014, weaving sustainability themes into a story of loss, reckoning, forgiveness and honeybees. Generally, the cultural and creative sectors are very much used as resources to nurture a reverence for the environment and raise awareness about critical issues related to sustainability. More about how the Cleveland Public Theatre, Tri-C, and Inlet Dance Theatre have been using the performing arts to raise consciousness and inspire action around water can be seen in a video produced by the initiative (“New video: How performing arts advance sustainability”, 2016). 3. The cultural and creative sectors themselves are the focus of sustainability action:Finally, the cultural and creative sectors themselves are also the focus for sustainable development and action. Obviously, challenges such as decreasing waste, avoiding toxic substances, and lowering energy consumption are relevant also within these sectors themselves. Gastronomy, in terms of “Local Food”, was furthermore chosen as the overall celebration topic of the initiative in 2012 which made this an area for considerable sustainable development actions. As a result, several accomplishments were, and are continuously, achieved related to gastronomy within the initiative (“Local Foods”, 2016).
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| 10. |
- Lilja, Johan, et al.
(author)
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Is Innovation the Future of Quality Management? : Searching for signs of quality and innovation management merging
- 2017
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In: International Journal of Quality and Service Sciences. - 1756-669X .- 1756-6703. ; 9:3-4, s. 232-240
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Journal article (peer-reviewed)abstract
- Purpose: Upcoming as well as mature industries are facing pressure as regards successfully managing operational excellence, and, at the same time, driving and managing innovation. Quality management concepts and practices’ ability to tackle this challenge have been questioned. It has even been suggested that there is a need to provide and promote an updated/changed, and even re-branded, version of Total Quality Management, merging quality management (QM) and innovation management (IM). Can such a shift then actually be spotted? The purpose of this paper is to explore and see if there are any signs suggesting that QM and IM actually are about to merge. Design/methodology/approach: The study is based on literature reviews, document studies and interviews. Findings: The paper highlights three signs indicating that QM and IM indeed are approaching each other, and that it is a movement driven from both sectors, e.g., in the work with new ISO-standards and the Toyota Kata framework. Originality/value: The indicated development has fundamental and extensive practical implications. It will for example have to be followed by a similar merging of the two fields in the educational system, and in the competences of future managers.
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