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1.
  • Bednar, Peter, et al. (author)
  • Selected Topics on Socio-technical Perspective in Information Systems : Editorial Introduction to Issue 18 of CSIMQ
  • 2019
  • In: Complex Systems Informatics and Modeling Quarterly (CSIMQ). - : Riga Technical University. - 2255-9922. ; :18, s. I-II
  • Journal article (other academic/artistic)abstract
    • This thematic issue of the Complex Systems Informatics and Modeling Quarterly journal is dedicated to using a socio-technical perspective in the Information Systems (IS) field. It contains a selection of extended papers presented at STPIS'18 – 4th International Workshop on Socio-Technical Perspective in IS Development held on June 12, 2018 in Tallinn, Estonia. The articles presented in this thematic issue contain at least 30% new material compared to the initial papers. After the extension, all articles went through two rounds of reviews to ensure the quality of the papers published in this issue. STPIS papers cover both theoretical and practical aspects of using a socio-technical perspective in IS, which is reflected in the current issue that contains both theoretically and practically oriented papers.
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2.
  • Bednar, Peter, et al. (author)
  • Selected Topics on Socio-technical Perspective in Information Systems : Editorial Introduction to Issue 22 of CSIMQ
  • 2020
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; 2020:22
  • Journal article (other academic/artistic)abstract
    • This thematic issue of the Complex Systems Informatics and Modeling Quarterly (CSIMQ) journal is dedicated to fostering a socio-technical perspective in the Information Systems (IS) field. The contemporary perspective has developed a lot over the years and the socio-technical agenda continues to be relevant. The issue contains a selection of extended papers presented at STPIS’19 – 5th International Workshop on Socio-Technical Perspective in IS Development held on June 10, 2019 in Stockholm, Sweden in conjunction with the 27th European Conference on Information Systems (ECIS). The workshop featured presentations of 13 papers and 3 posters and was attended by more than 30 participants from 8 different countries (Sweden, Norway, Finland, UK, Germany, Italy, Switzerland, and the US). Four of the presented papers were extended for publication in this special issue. The articles presented in this thematic issue contain at least 30% new material compared to the papers initially submitted for the workshop. The last included article was submitted as a regular contribution to the CSIMQ journal and was selected to be included into this thematic issue because of its close connection to the topic of socio-technical systems.
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3.
  • Bider, Ilia, et al. (author)
  • Identity Management in an Institution of Higher Education : A Case Study Using Structural Coupling and Fractal Enterprise Model
  • 2021
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; :27, s. 60-86
  • Journal article (peer-reviewed)abstract
    • There are several ways of defining organizational identity and identity management. This article considers a less exploited one, namely, defining identity as a set of structural couplings that the organization has, and identity management as an activity aimed at maintaining these couplings. The concept of structural coupling comes from biological cybernetics, and it means that a system during its evolution becomes entangled with few other systems. The system at hand evolves together with these systems, adapts to them and causes them to adapt to it. The concept of structural coupling is applied in a study of an institution of higher education. To identify structural couplings, the authors use a so-called Fractal Enterprise Model that presents both internal structure of an organization and its business environment. The article analyzes to which elements of the environment an institution of higher education is structurally coupled and how the identity maintenance is arranged. The article provides examples of how well maintaining identity works in practice based on reflections on the authors' experience of working in the department. The article concludes with suggesting a generic procedure for identifying structural couplings and defining a strategy of maintaining these couplings.
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4.
  • Bider, Ilia (author)
  • Integrating Models of Observing and Observed Activities Based on an Example of Empirical Research in Information Systems Discipline
  • 2023
  • In: Complex Systems Informatics and Modeling Quarterly. - 2255-9922. ; :37, s. 69-86
  • Journal article (peer-reviewed)abstract
    • A situation where both observing and observed activities need to be taken into consideration is not uncommon in practice. In Viable System Model (VSM), System 3* is dedicated to making sudden inspections on how the work is done “on the floor”. A typical case in research is an empirical study, where research activities are aimed at understanding the activities of the object under investigation. Though separate models of the observation activity and the observed activity are often presented, having an integrated model that connects both often falls under the radar. This article investigates how the latter model can be built and used in empirical research projects in the Information System (IS) discipline. Articles in the IS field presenting research projects that use data from practice, as a rule, describe the practice and research process, including which research methods have been used for obtaining and analyzing the data. Some articles present models of practice under investigation using appropriate modeling notations. Some articles present a research process in some graphical form. However, to the best of our knowledge, there is no established practice of presenting a model that interconnects practical and research activities. This article tries to fill the gap, and it presents some ideas on how to build a model that integrates observing and observed activities. Such a model can be used for planning a research project and to better understand the limitations of the approaches used or to be used in the project.
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5.
  • Bider, Ilia, et al. (author)
  • Just Finished a Cycle of a Design Science Research Project : What’s Next?
  • 2020
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; :22, s. 60-86
  • Journal article (peer-reviewed)abstract
    • The article is devoted to developing a methodological support for planning Design Science (DS) research projects. More exactly, it is aimed at developing a classification of a particular kind of cycles, inherent to DS research projects, and guidelines on how to choose the next cycle in a specific project. The classification and guidelines are based on results from an analysis of DS literature and a reflective analysis of our own research practice. As far as own research practice is concerned, two DS projects have been analyzed in detail. The analysis revealed that though both projects included cycles, the nature of these cycles was different. In the first project, cycles concerned finding a better problem to solve, while in the second project, cycles concerned finding a better solution for more or less the same problem. Both projects concern developing methodologies in the area of socio-technical systems, and the guidelines on how to choose the next cycle have special provisions related to such systems. In conclusion, the article presents examples of other projects that followed the suggested guidelines and discusses the difference of the suggested approach from other approaches to conduct DS research projects.
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6.
  • Bider, Ilia, et al. (author)
  • Structured Shared Spaces as a Basis for Building Business Process Support Systems : A Generic Model and Analysis of Examples
  • 2018
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; :16, s. 36-60
  • Journal article (peer-reviewed)abstract
    • Though the concept of shared spaces had been known in Groupware and Computer Supported Cooperative Work (CSCW) for quite a while, it did not become popular until the arrival of the Internet and social software. Implicitly, the concept of shared spaces has penetrated many IT-areas, including the area of Business Process Management. Though shared spaces are used in many systems and tools, like Google Drive and Projectplace, there is a lack of research investigating this usage in a generic way. The article aims to fill this gap by introducing a generic model of a Business Process Support (BPS) system based on shared space that supports the comparison, analysis and design of BPS systems. In addition, the article goes in more details on one design issue – the structuring of shared spaces. This is done by analyzing and comparing two different BPS systems that exploit the concept of shared spaces, though implicitly. These systems use different approaches to shared space structuring. The first one organizes the information by grouping similar types of items without regard to the flow of activities in a business process, while the other organizes the information around groups of activities that are usually completed as a block. Which model to choose in a particular situation depends on the characteristics of the business process and its participants. In order to facilitate this choice, the article offers a number of guidelines derived from the experience of using the two BPS systems in practice. The article also discusses in what circumstances BPS systems with shared spaces are preferable to traditional workflow BPS systems.
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7.
  • Bider, Ilia, et al. (author)
  • Towards a Business Process Modeling Technique for Agile Development of Case Management Systems
  • 2017
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; :13, s. 73-113
  • Journal article (peer-reviewed)abstract
    • A modern organization needs to adapt its behavior to changes in the business environment by changing its Business Processes (BP) and corresponding Business Process Support (BPS) systems. One way of achieving such adaptability is via separation of the system code from the process description/model by applying the concept of executable process models. Furthermore, to ease introduction of changes, such process model should separate different perspectives, for example, control-flow, human resources, and data perspectives, from each other. In addition, for developing a completely new process, it should be possible to start with a reduced process model to get a BPS system quickly running, and then continue to develop it in an agile manner. This article consists of two parts, the first sets requirements on modeling techniques that could be used in the tools that supports agile development of BPs and BPS systems. The second part suggests a business process modeling technique that allows to start modeling with the data/information perspective which would be appropriate for processes supported by Case or Adaptive Case Management (CM/ACM) systems. In a model produced by this technique, called data-centric business process model, a process instance/case is defined as sequence of states in a specially designed instance database, while the process model is defined as a set of rules that set restrictions on allowed states and transitions between them. The article details the background for the project of developing the data-centric process modeling technique, presents the outline of the structure of the model, and gives formal definitions for a substantial part of the model
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8.
  • Bider, Ilia, et al. (author)
  • Using a Socio-Technical Model of a Global Software Development Project for Facilitating Risk Management and Improving the Project Structure
  • 2018
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; :15, s. 1-23
  • Journal article (peer-reviewed)abstract
    • Any global software development project needs to deal with distances – geographical, cultural, time zone, etc. – between the groups of developers engaged in the project. To successfully manage the risks caused by such distances, there is a need to explicate and present the distances in a form suitable for manual or semi-automatic analysis, the goal of which is to detect potential risks and find ways of mitigating them. The article presents a technique of modeling a global software development project suitable for such analysis. The project is modeled as a complex socio-technical system that consists of functional components connected to each other through output-input relationships. The components do not coincide with the organizational units of the project, and their teams can be distributed through the geographical and organizational landscape of the project. The modeling technique helps to explicate and represent various kinds of distances between the functional components to determine which of them constitute risk factors. The technique was developed during two case studies, of which the second is used for presenting and demonstrating the new modeling technique in the article.
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9.
  • Bider, Ilia, et al. (author)
  • Using Enterprise Models to Explain and Discuss Autopoiesis and Homeostasis in Socio-technical Systems
  • 2020
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; :22, s. 21-38
  • Journal article (peer-reviewed)abstract
    • The article links two seemingly different fundamental theoretical concepts of autopoiesis and homeostasis and tries to apply them to the realm of socio-technical systems with the use of the Fractal Enterprise Model (FEM). Autopoiesis is the property of a system that constantly reproduces itself. Homeostasis describes a way a complex system constantly maintains its identity while adapting to changes in its internal and external environment. To be able to use FEM for this task, the original version of FEM has been extended by adding special elements for representing the system's context – part of the environment to which the system is structurally coupled. The approach taken in this article differs from other works in the same field in having the focus on the “body” (concrete elements being reproduced) of the socio-technical system, as well as on identifying concrete processes that reproduce the system, and demonstrating concrete ways of how a specific system adapts or can adapt to the perturbations in the environment (i.e. internal and external disturbances that affect the system).
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10.
  • Daoudi, Sara, et al. (author)
  • Discovering and Assessing Enterprise Architecture Debts
  • 2023
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; 2023:35, s. 1-29
  • Journal article (peer-reviewed)abstract
    • The term Enterprise Architecture (EA) Debts has been coined to grasp the difference between the actual state of the EA and its hypothetical, optimal state. So far, different methods have been proposed to identify such EA Debts in organizations. However, these methods either are based on the transfer of known concepts from other domains to EA or are time and resource intensive. To overcome these shortcomings, we propose an approach that uses an interview format to identify EA Debts in enterprises and a method that allows a qualitative assessment of identified EA Debts. The proposed approach is supported by the designed framework that consists of an interview format and a process for determining thresholds of certain EA Smells.
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11.
  • Diadiushkin, Alexandr, et al. (author)
  • Fraud Detection in Payments Transactions : Overview of Existing Approaches and Usage for Instant Payments
  • 2019
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; 20, s. 72-88
  • Journal article (peer-reviewed)abstract
    • Financial industries are undergoing a digital transformation of their products, services, overall business models. Part of this digitalization in banking aims at automating most of the manual work in payment handling and integrating the workflows of involved service providers. The focus of the work presented in this paper is on fraud discovery and steps to fully automate it. Fraud discovery in financial transactions has become an important priority for banks. Fraud is increasing significantly with the expansion of modern technology and global communication, which results in substantial damages for the banks. Instant payment (IP) transactions cause new challenges for fraud detection due to the requirement of short processing time. The paper investigates the possibility to use artificial intelligence in IP fraud detection. The main contributions of our work are (a) an analysis of problem relevance from business and literature perspective, (b) a proposal for technological support for using AI in fraud detection of instant payment transactions, and (c) a feasibility study of selected fraud detection approaches.
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12.
  • Erdmann, S., et al. (author)
  • Robotic Process Automation in Small Enterprises : An Investigation into Application Potential
  • 2023
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; 2023:34, s. 84-105
  • Journal article (peer-reviewed)abstract
    • Substantial application potential in enterprises is commonly attributed to Robotic Process Automation (RPA). This potential encompasses automation of routine tasks, improvement of data quality, improvement of process stability, or reduction of monotonous tasks. However, our observation from projects with enterprises is that this potential is visible in bigger companies, but not so obvious in small and medium-sized enterprises (SMEs). SMEs often show a lower readiness to invest time and resources in new technologies and, thus, hesitate to explore new technology applications unless they see a clear business case. This article investigates the application potential of RPA in SMEs by trying to identify typical application scenarios with potentially high benefits that SMEs should focus on. The application potential is primarily addressed from a qualitative perspective, i.e., the aim is not to quantify the potential but to qualify the application fields. The contributions of this article are (1) a structured literature review of the state of RPA use in SMEs, (2) RPA application scenarios visible in the literature and functionality of RPA platforms to support these scenarios, and (3) experiences from implementing three SME-focused use cases with off-the-shelf RPA tools and a concluding evaluation by experts.
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13.
  • Flodström, Anders, et al. (author)
  • CSIMQ Anniversary Editor-in-Chief Thoughts and Editorial Introduction to Issue 38: Model-based and Decision Support Methods for Next-generation Information Systems
  • 2024
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; 2024:38
  • Journal article (peer-reviewed)abstract
    • CSIMQ enters its second decade of existence, therefore the preface for the current issue starts with a message from the Editor-in-Chief, highlighting the journal’s mission of dealing with complexity management and systems modeling as meta-fields that have emerged from Information Science but remain relevant across diverse domains. Afterwards, the 38th issue is introduced by summarizing the four articles selected by guest issue editors on topics related to novel decision support methods or model-based frameworks for evolving or evaluating information systems. Design-oriented research is the dominant approach in these works, balancing technical design decisions insights with empirical evaluation cases. Three of the selected articles contribute with decision-support methods or frameworks – for ESG (Environment-Social-Governance) accounting, for democratized decision services and for information security management. Another article revisits UML-based model-driven software development from a new perspective.
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14.
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15.
  • Grabis, Jānis, et al. (author)
  • Value-based and context-aware selection of software-service bundles : A capability based method
  • 2017
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; :10, s. 21-37
  • Journal article (peer-reviewed)abstract
    • In many application areas, vendors offer to their clients combinations of software products and services, which can be considered as software-service bundles. The clients select a combination of software product and associated service best suited to their individual requirements and circumstances. The bundle usually has to be configured by the vendor to fit the specific situation of the client. When circumstances change, the software-service bundle or its configuration need adaptation. The article proposes a method helping clients to select the most appropriate combination or configuration. The method is based on information sharing between the vendor and client and also supports the continuous improvement of the solution in response to changing circumstances. The method applies principles and techniques of the Capability Driven Development to specify performance objectives and contextual factors affecting delivery of a software-service bundle. Application of the method is shown using an illustrative case of a data processing service from utility industries.
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16.
  • Grufman, Natalie, et al. (author)
  • Exploring Readiness of SMEs for Industry 4.0
  • 2020
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; 25, s. 54-86
  • Journal article (peer-reviewed)abstract
    • Industry 4.0 is considered to be the fourth industrial revolution and involves virtual and physical systems that are interconnected and collaborate in an autonomous way. Industry 4.0 is a relatively new concept within computer science and raises interest on how to make use of technologies included in the concept and profit from them. This article investigates Industry 4.0 in the context of SMEs: the opportunities and challenges that Industry 4.0 poses upon SMEs, as well as readiness of SMEs for Industry 4.0 are considered. The data collection and analysis methods were literature review with grounded theory. In the result, the main challenges proved being of organizational nature: SMEs need help with company-specific strategies for implementing Industry 4.0; and SMEs need skilled employees. The opportunities are flexibility and openness to innovation, which are pertinent to SMEs; cloud computing; and public investments into technology and adoption of Industry 4.0 by companies. The readiness of SMEs for Industry 4.0 is still somewhat low – they are still learners.
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17.
  • Henkel, Martin, et al. (author)
  • Combining Tools to Design and Develop Software Support for Capabilities
  • 2017
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; :10, s. 38-52
  • Journal article (peer-reviewed)abstract
    • Analyzing, designing and implementing software systems based on the concept of capabilities have several benefits, such as the ability to design efficient monitoring of capabilities and their execution context. Today, there exist new model-driven methods and development tools that support capability-based analysis, design, and implementation. However, there are also a plethora of existing efficient development tools that are currently in use by organizations. In this article, we examine how a new set of capability based tools, the Capability Driven Development (CDD) environment, can be combined with model-driven development tools to leverage both novel capability-based functionality and the proven functionality of existing tools. We base the examination on a case study where an existing model-driven tool is combined with the CDD environment.
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18.
  • Härting, Ralf, et al. (author)
  • Potential benefits of enterprise architecture management in the digital transformation Process
  • 2020
  • In: Complex Systems Informatics and Modeling Quarterly. - : RTU Press. - 2255-9922. ; 24, s. 49-60
  • Journal article (peer-reviewed)abstract
    • Digital transformation has an increasing influence on business processes and new business models. A successful digital transformation in enterprises requires a holistic IT infrastructure in order to meet changing business requirements. Enterprises face the challenge of combining business and IT to benefit from existing technological attainments in the digital age. As Enterprise Architecture Management (EAM) is supposed to support companies’ transformation processes, it has consequently moved into the focus of large companies and small and medium-sized enterprises. Previous studies have considered the benefits of EAM taking not into account factors regarding the digital transformation process. The present study is therefore intended to close this gap. This article builds on a conceptual model based on a qualitative design with case studies. It presents a quantitative study that investigates the empirical relation between several indicators and the dependent variable “Benefits of EAM” in the digital transformation process. The results show that the indicators “IT Landscape”, “Internal Business” and “EAM Establishment” positively and significantly influence the benefits of EAM in the digital transformation process.
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19.
  • Islind, Anna Sigridur, 1985-, et al. (author)
  • Data-Driven Healthcare : Critically Examining the Role of Self-care and Data-Driven Decision-Making in Diabetes Management
  • 2022
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; 2022:33, s. 40-52
  • Journal article (peer-reviewed)abstract
    • The use of digital technology for self-care, such as self-management of chronic diseases, has emerged through mobile applications and wearables, often designed, developed, and used in everyday life outside the healthcare context. The new self-care practices may be beneficial in many ways but can also potentially pose risks, and there is a corresponding need to understand underlying algorithms and biases that may affect users. In this article, we describe the design and development of a mobile app for food nutrition information as part of diabetes self-management and critically discuss its implications for patients and designers.In conclusion, this study highlights the need to carefully consider how selfmanagement tools are designed, developed, and used for self-care. We propose co-design to approach data-driven healthcare in general and data-driven decisionmaking tools in particular. Our findings show that patients need to balance overreliance and mistrust in augmented data-driven decision-making, which calls for ethical considerations and a critical approach for all future designers.
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20.
  • Jalali, Amin (author)
  • Weaving of Aspects in Business Process Management
  • 2018
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; :15, s. 24-44
  • Journal article (peer-reviewed)abstract
    • Separation of cross-cutting concerns is an important issue in business process management, where Aspect-Oriented Business Process Modeling (AO-BPM) aims to support this separation through a new form of encapsulation technique. Although different researchers have investigated how these models can be designed to support separation of non-retroactive cross-cutting concerns, there is no study that defines the separation of retroactive ones. The lack of a unified definition of the syntax and the operational semantics for these models hinders their enactment in practice as well. As a result, the perceived usefulness and usability of these approaches have not yet been investigated so far. Thus, this article fills this gap by formalizing an AO-BPM language and the semantics that can support enactment of such models. The semantics is validated through the state-space analysis technique, and the feasibility of the implementation is also demonstrated. The perceived usefulness and easy to use of the AO-BPM is evaluated by applying the Technology Acceptance Model during a workshop session. The result shows that participants perceived the approach usable and easy to use.
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21.
  • Kaidalova, Julia, et al. (author)
  • Enterprise Modeling for Business and IT Alignment : A Framework and Recommendations
  • 2017
  • In: Complex Systems Informatics and Modeling Quarterly. - https://csimq-journals.rtu.lv : Rigas Tehniskas Universitate. - 2255-9922. ; :12, s. 66-85
  • Journal article (peer-reviewed)abstract
    • Eliminating the gap between business and IT within an enterprise, i.e., solving the problem of Business and IT Alignment (BITA), requires an instrument for the multidimensional analysis of an enterprise. Enterprise Modeling (EM) is a practice that supports such analysis and therefore can be used to facilitate BITA. EM serves as a tool that can capture, visualize and analyze different aspects of enterprises. This article presents a framework that describes the role of EM in the context of BITA and presents recommendations in EM for BITA.
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22.
  • Kaidalova, Julia, et al. (author)
  • Product-IT Inclusive Enterprise Architecture Management : An Approach Based on Ecosystems, Customer Journey and Data-Driven Business Opportunities
  • 2021
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; :26, s. 1-25
  • Journal article (peer-reviewed)abstract
    • Products have evolved from being solely composed of mechanical and electrical parts to complex systems that are connected to the Internet and form the basis for new kinds of functionalities and services. Such smart connected products include a substantial amount of software and information technology which can be called the “product-IT”. Enterprise architecture (EA) management is an established function in enterprises providing methods and tools for a systematic alignment of business and IT in an organization. However, EA models capture the details of business, information and technology architecture of an enterprise (i.e., the enterprise-IT) but usually do not include the product-IT. When value creation and delivery in an enterprise’s business model also includes the product-IT, a product-IT inclusive view on EA urgently is required. The focus of this article is the methodical support for integration of product-IT and enterprise-IT using enterprise architectures. The main contributions in this article are the conceptual expansion of EA management to become product-IT inclusive that is manifested in a proposal for an extended EA meta-model, and an approach and method components to handle product-IT inclusive EAM.
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23.
  • Klyukina, Viktoriya (author)
  • Using Fractal Enterprise Modeling in Strategic Analysis with Focus on Intangibles : Empirical Study in Product Innovation
  • 2023
  • In: Complex Systems Informatics and Modeling Quarterly. - 2255-9922. ; :36, s. 38-67
  • Journal article (other academic/artistic)abstract
    • This article presents a new meta-modeling approach for intangible resources. The method combines Enterprise Modeling (EM) and the resource value innovation model from the knowledge management (KM) field. In particular, fractal enterprise modeling (FEM) language has been used for constructing the intangible resources’ level of development. The practical application of the proposed method deploys a real case example in the strategic analysis of the organizational change within the product innovation activities. The results imply that the proposed method has a good potential to incorporate the intangibles into EM. First, it has been possible to represent the intangible resources’ level of development. Second, the FEM models produced in the study have been useful in the analysis of how tacit knowledge is acquired and appropriated within the organization’s strategic capability building. The study resulted in producing modeling and analyzing patterns that can be reused in similar situations. The research followed the Design Science Research (DSR) methodology.
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24.
  • Korman, Matus, 1985-, et al. (author)
  • Modeling Enterprise Authorization : A Unified Metamodel and Initial Validation
  • 2016
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; :7, s. 1-24
  • Journal article (peer-reviewed)abstract
    • Authorization and its enforcement, access control, have stood at the beginning of the art and science of information security, and remain being crucial pillar of security in the information technology and  enterprises operations. Dozens of different models of access control have been proposed. Although Enterprise Architecture as the discipline strives to support the management of IT, support for modeling access policies in enterprises is often lacking, both in terms of supporting the variety of individual models of access control nowadays used, and in terms of providing a unified ontology capable of flexibly expressing access policies for all or the most of the models.This study summarizes a number of existing models of access control, proposes an unified metamodel mapped to ArchiMate, and illustrates its use on a selection of example scenarios and two cases.
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25.
  • Lagerström, Robert, 1981-, et al. (author)
  • A Methodology for Operationalizing Enterprise IT Architecture and Evaluating its Modifiability
  • 2019
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; 19, s. 75-98
  • Journal article (peer-reviewed)abstract
    • Recent contributions to information systems theory suggest that the primary role of a firm’s information technology (IT) architecture is to facilitate, and therefore ensure the continued alignment of a firm’s IT investments with a constantly changing business environment. Despite the advances we lack robust methods with which to operationalize enterprise IT architecture, in a way that allows us to analyze performance, in terms of the ability to adapt and evolve over time. We develop a methodology for analyzing enterprise IT architecture based on “Design Structure Matrices” (DSMs), which capture the coupling between all components in the architecture. Our method addresses the limitations of prior work, in that it i) captures the architecture “in-use” as opposed to high level plans or conceptual models; ii) identifies discrete layers in the architecture associated with different technologies; iii) reveals the “flow of control” within the architecture; and iv) generates measures that can be used to analyze performance. We apply our methodology to a dataset from a large pharmaceutical firm. We show that measures of coupling derived from an IT architecture DSM predict IT modifiability – defined as the cost to change software applications. Specifically, applications that are tightly coupled cost significantly more to change.
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26.
  • Lagerström, Robert, 1981-, et al. (author)
  • Automated Probabilistic System Architecture Analysis in the Multi-Attribute Prediction Language (MAPL) : Iteratively Developed using Multiple Case Studies
  • 2017
  • In: International Journal of Complex Systems Informatics and Modeling Quarterly (CSIMQ). - : Riga Technical University. - 2255-9922. ; June/July:11, s. 38-68
  • Journal article (peer-reviewed)abstract
    • The Multi-Attribute Prediction Language (MAPL), an analysis metamodel for non-functional qualities of system architectures, is introduced. MAPL features automate analysis in five non-functional areas: service cost, service availability, data accuracy, application coupling, and application size. In addition, MAPL explicitly includes utility modeling to make trade-offs between the qualities. The article introduces how each of the five non-functional qualities are modeled and quantitatively analyzed based on the ArchiMate standard for enterprise architecture modeling and the previously published Predictive, Probabilistic Architecture Modeling Framework, building on the well-known UML and OCL formalisms. The main contribution of MAPL lies in the probabilistic use of multi-attribute utility theory for the trade-off analysis of the non-functional properties. Additionally, MAPL proposes novel model-based analyses of several non-functional attributes. We also report how MAPL has iteratively been developed using multiple case studies.
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27.
  • Lantow, Birger, et al. (author)
  • Selected Topics on Business Informatics : Editorial Introduction to Issue 29 of CSIMQ
  • 2021
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; 29
  • Journal article (other academic/artistic)abstract
    • The objective of this thematic issue was to show the diversity of research in the field of business informatics, both from the perspective of application areas and from the research methodologies applied. Application areas visible in this issue are product development in manufacturing industries, online learning in universities, innovation activities in networks of museums, and curriculum engineering in educational organizations. Research methods include various quantitative and qualitative approaches combined with prototyping and the design science paradigm.
  •  
28.
  • Leyer, Michael, et al. (author)
  • Integration of individual processes and information demand patterns : A conceptual analysis
  • 2017
  • In: Complex Systems Informatics and Modeling Quarterly. - : Rigas Tehniskas Universitate. - 2255-9922. ; :13, s. 61-72
  • Journal article (peer-reviewed)abstract
    • Individuals need a variety of information when performing their personal processes. However, companies typically know little about the underlying individual demand patterns in these processes. Conceptualizing information demand patterns of individuals is expected to allow for using these as foundation to extend the traditional internal information logistic perspective of companies. Digital options could then be used to align individual and organizational information leading not only to new product and service offers, but also to new work structures in organizations. Thus, we extend prior literature regarding business process management and information logistics by highlighting how information demand patterns (IDP) have to be adapted to individual processes. Our exploratory approach is to demonstrate conceptually the conditions and implications of individual IDPs.
  •  
29.
  • Moses, Frank, et al. (author)
  • Information Security Management in Small Public Sector Organizations : Requirements and Design of a Procedural Approach
  • 2023
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; 2023:37, s. 54-68
  • Journal article (peer-reviewed)abstract
    • The increasing digitalization of enterprises and public authorities has resulted in the growing importance of information technology in everyday operations. In this context, an information security management system (ISMS) has become an essential aspect for most organizations. The dependency on technology for almost every single process in an organization has put ISMS at the top of the corporate agenda of public sector organizations. For public organizations in particular, the NIS 2 Directive describes abstract requirements for the development of an ISMS. On the other hand, only a few public administrations operate an ISMS. In this context, this article analyses the requirements of the NIS-2 Directive and complements them with the obstacles and reasons for success in the introduction of ISMS in small public sector organizations (SPSO). At the same time, minimum requirements should be defined that help municipal administration set up an ISMS quickly and easily. This article summarizes the different requirements and generates a foundation for a rough procedural model, for implementing the upcoming requirements of the NIS 2 Directive in local governments. The article also presents the conceptual design of the procedural model.
  •  
30.
  • Nardello, Marco, et al. (author)
  • Automated Modeling with Abstraction for Enterprise Architecture (AMA4EA) : Business Process Model Automation in an Industry 4.0 Laboratory
  • 2019
  • In: Complex Systems Informatics and Modeling Quarterly (CSIMQ). - : Riga Technical University. - 2255-9922. ; :19, s. 42-59
  • Journal article (peer-reviewed)abstract
    • The transformation towards the Industry 4.0 paradigm requires companies to manage large amounts of data. This poses serious challenges with regard to how effectively to handle data and extract value from it. The state-of-the-art research of Enterprise Architecture (EA) provides limited knowledge on addressing this challenge. In this article, the Automated Modeling with Abstraction for Enterprise Architecture (AMA4EA) method is proposed and demonstrated. An abstraction hierarchy is introduced by AMA4EA to support companies to automatically abstract data from enterprise systems to concepts, then to automatically create an EA model. AMA4EA was demonstrated at an Industry 4.0 laboratory. The demonstration showed that AMA4EA could abstract detailed data from the Enterprise Resource Planning (ERP) system and Manufacturing Execution System (MES) to be relevant for a business process model that provided a useful and simplified visualization of production process data. The model communicated the detailed business data in an easily understandable way to stakeholders. AMA4EA is an innovative and novel method that contributes new knowledge to EA research. The demonstration provides sufficient evidence that AMA4EA is useful and applicable in the Industry 4.0 environment.
  •  
31.
  • Sandkuhl, Kurt, 1963-, et al. (author)
  • Selected Topics on Business Informatics : Editorial Introduction to Issue 19 of CSIMQ
  • 2019
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; 19, s. I-II
  • Journal article (peer-reviewed)abstract
    • The objective of this thematic issue was twofold. The first it was to present selected research results of the 17th International Conference on Perspectives in Business Informatics Research (BIR2018) in Stockholm, Sweden, in September 24–26, 2018. The conference created a productive forum for researchers and practitioners on the specific topic – Business Resilience, with the intention of exploring organizational and information system resilience in congruence. Top papers were selected by the Program Chairs Prof. Janis Grabis and Prof. Jelena Zdravkovic to submit extended versions for a possible publication to this thematic issue. The second objective was to consider external candidate submissions for bringing attention to recent research in the Business Informatics discipline and thus make this issue even more actual. Five articles were selected that report on research in ecosystem architecture management, strategic coopetition, deriving enterprise architecture model from data, hierarchic viewpoints in control compliance assessments, and operationalizing enterprise IT architecture.
  •  
32.
  •  
33.
  •  
34.
  • Sandkuhl, Kurt, 1963- (author)
  • Selected topics on complex systems informatics : Editorial introduction to issue 23 of CSIMQ
  • 2020
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; :23, s. i-ii
  • Journal article (other academic/artistic)abstract
    • Complex systems and their analysis, construction, management or application are the motivation of all articles in this issue of CSIMQ. Different perspectives exist on what actually causes “complexity” in systems. In systems theory, a widely spread view is that complex systems have many components with emergent behavior, i.e. the large number and the dynamics of components are decisive. In business informatics, the complexity of information systems is attributed to their socio-technical nature, which acknowledges the interaction between the human actors and the information technology in an enterprise. Understanding the context of complex systems or their components is supported by modeling and is a key aspect of preparing organizational solutions. Models do not remove the complexity of the real world but help to understand it and to design and develop solutions. All articles in this issue are in some respect concerned with models or modeling. The articles also reflect recent trends in industry and society, such as digital transformation and applications of artificial intelligence, and show that these trends will not necessarily reduce complexity in systems but rather require the combination of proven approaches, such as modeling, and new methods for managing this complexity.
  •  
35.
  • Sandkuhl, Kurt, 1963- (author)
  • Selected Topics on Information Logistics : Editorial Introduction to the Issue 2 of CSIMQ
  • 2015
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; 2
  • Journal article (other academic/artistic)abstract
    • The content of this issue presents novel four research results in information logistics and knowledge supply represented by the best papers of the 7th International Workshop on Information Logistics (ILOG) which took place in Lund (Sweden) in September 2014 and the paper on the bibliometric analysis of performance modeling. The focus of the ILOG workshop series is on advances in information logistics as a forum for sharing knowledge and experiences between the academic community and practitioners from industry and the public sector. ILOG was initiated in 2005; since its foundation it has been hosted in Sweden (2005, 2014), Germany (2006, 2009), Latvia (2011), Russia (2012) and Poland (2013).
  •  
36.
  • Seigerroth, Ulf, 1965- (author)
  • The Diversity of Enterprise Modeling : A Taxonomy for Enterprise Modeling Actions
  • 2015
  • In: Complex Systems Informatics and Modeling Quarterly. - Riga : Riga Technical University. - 2255-9922. ; :04, s. 12-31
  • Journal article (peer-reviewed)abstract
    • Both researchers and practitioners have recognized the need for developed knowledge about enterprise modeling. Therefore it is necessary to increase the understanding of various actions that are performed during enterprise modeling, their meaning, and their diversity. This paper proposes a taxonomy with a conceptual structure in two dimensions (hierarchy and process) that could be used to increase the knowledge about enterprise modeling actions. The taxonomy introduces a terminology that enables a better understanding of the modeling actions for a clear purpose. One important aspect of the taxonomy is to create visibility and traceability of decisions made during enterprise modeling activities. These modeling decisions have previously been of a more tacit nature and the taxonomy is supposed to make the rationale behind different modeling decisions explicit and understandable.
  •  
37.
  • Stamer, Dirk, et al. (author)
  • Information Demand Pattern for Teams
  • 2016
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922 .- 2255-9922. ; 6, s. 54-72
  • Journal article (peer-reviewed)abstract
    • Modern organizations face the challenge of having to manage an increasing amount of information. The resulting information overload leads more and more to problems in decision making with potentially negative economic consequences. Decision-makers and knowledge intensive workers are especially affected. To address this problem, information demand patterns were proposed which capture organizational knowledge about the information demand of single roles. This work extends the concept of information demand patterns from single roles to teams. Using the knowledge intensive field of project management, the paper shows how to apply the concept of information demand patterns for a whole team. The contributions of this work are (1) the methodical approach to develop information demand patterns for teams, (2) an actual information demand pattern for a steering committee in the context of project management, (3) reflections on the differences between role patterns and team patterns.
  •  
38.
  • Taxén, Lars, 1944- (author)
  • Reviving the Individual in Sociotechnical Systems Thinking
  • 2020
  • In: Complex Systems Informatics and Modeling Quarterly, CSIMQ. - : Riga Technical University. - 2255-9922. ; :128, s. 39-48
  • Journal article (peer-reviewed)abstract
    • Socio-technical Systems theory sees an organizational work system as comprised of two distinct subsystems – a technical and a social one – that influence each other. Together, these subsystems determine the performance of the work system. Alternative socio-technical trends, such as sociomateriality, understand the social and material as non-existent before they are related. A problematic feature of both approaches is the downplaying of the individual, which is either subsumed under the social or only cursorily treated. To this end, an alternative approach for socio-technical systems thinking is proposed, based on the premise that the individual and social are distinct phenomena, however dialectically constituting each other in everyday activities. We illustrate the central idea of the approach with an example from the telecom industry. Further, we discuss theoretical and practical implications of the approach to be elaborated in future research. In conclusion, we provide a theoretical foundation for advancing socio-technical systems thinking in which the individual is on par with the social and the technical.
  •  
39.
  • Teern, Anna, et al. (author)
  • Design Objectives for Evolvable Knowledge Graphs
  • 2023
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; :36, s. 1-15
  • Journal article (peer-reviewed)abstract
    • Knowledge graphs (KGs) structure knowledge to enable the development of intelligent systems across several application domains. In industrial maintenance, comprehensive knowledge of the factory, machinery, and components is indispensable. This study defines the objectives for evolvable KGs, building upon our prior research, where we initially identified the problem in industrial maintenance. Our contributions include two main aspects: firstly, the categorization of learning within the KG construction process and the identification of design objectives for the KG process focusing on supporting industrial maintenance. The categorization highlights the specific requirements for KG design, emphasizing the importance of planning for maintenance and reuse.
  •  
40.
  • Tsai, Chen Hsi, et al. (author)
  • Modeling Digital Business Ecosystems : A Systematic Literature Review
  • 2022
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; :30, s. 1-30
  • Journal article (peer-reviewed)abstract
    • The changing business landscapes urge organizations to collaborate and combine their expertise to stay competitive. Organizations establish partnerships and collaborate via the Internet, which often happens dynamically and at fast pace resulting in formation of Digital Business Ecosystems (DBEs). DBEs are complex and their management requires having explicit and up-to-date information about them. Modeling enables thorough visual analysis and facilitates the understanding and formation of DBEs. It also allows viewing DBEs through multiple perspectives, as well as exploring alternatives in the course of DBE formation or management. This systematic review aims to synthesize existing studies pertaining to Conceptual Modeling for analysis, design, and management of DBEs. A total of 94 studies were included in the review. The findings suggest that there is a scarcity of existing Conceptual Modeling methods and tools supporting DBEs. Additionally, the extensive emphasis on DBEs’ actors in modeling leads to an urgent need for the methods to be extended to support the establishment of holistic views for integrating multiple perspectives of DBEs. Future research should focus on these areas to facilitate the transformation of how organization’s collaborations are viewed – from a single-organization to a multitude of viewpoints on organizational networks of collaboration, coexistence, and competition. Such models also need to support the key features of DBEs, such as resilience and automation.
  •  
41.
  • Välja, Margus, 1981-, et al. (author)
  • A Framework for Automatic IT Architecture Modeling : Applying Truth Discovery
  • 2019
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; :20
  • Journal article (peer-reviewed)abstract
    • Modeling IT architecture is a complex, time consuming, and error prone task. However, many systems produce information that can be used for automating modeling. Early studies show that this is a feasible approach if we can overcome certain obstacles. Often more than one source is needed in order to cover the data requirements of an IT architecture model; and the use of multiple sources means that heterogeneous data needs to be merged. Moreover, the same collection of data might be useful for creating more than one kind of models for decision support. IT architecture is constantly changing and data sources provide information that can deviate from reality to some degree. There can be problems with varying accuracy (e.g. actuality and coverage), representation (e.g. data syntax and file format), or inconsistent semantics. Thus, integration of heterogeneous data from different sources needs to handle data quality problems of the sources. This can be done by using probabilistic models. In the field of truth discovery, these models have been developed to track data source trustworthiness in order to help solving conflicts while making quality issues manageable for automatic modeling. We build upon previous research in modeling automation and propose a framework for merging data from multiple sources with a truth discovery algorithm to create multiple IT architecture models. The usefulness of the proposed framework is demonstrated in a study where models using three tools are created, namely; Archi, securiCAD, and EMFTA.
  •  
42.
  • Wichmann, Johannes, et al. (author)
  • Enterprise architecture frameworks as support for implementation of regulations : Approach and experiences from GDPR
  • 2020
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; :24, s. 31-48
  • Journal article (peer-reviewed)abstract
    • Enterprise Architecture (EA) management has been discussed as being supportive for implementation of regulations in enterprises and organizations, but the role of EA frameworks in this context has not been addressed intensely. The EU General Data Protection Regulation (GDPR) is one of the most frequently discussed regulation in industry and research, and expected to cause a shift in viewpoint of enterprises from a technological perspective dominated by information security issues to an organizational perspective governed by GDPR-compliant organizational structures and processes. A well-documented Enterprise Architecture (EA) and a working Enterprise Architecture Management (EAM) organization are expected to significantly ease the roadmap planning for GDPR implementation. Therefore, this article focuses on the practice of EA use for GDPR implementation. The main contributions of this article are (a) an analysis and comparison of existing architecture frameworks and how they address security-related issues, and (b) a case study from financial industries illustrating the use of EA for implementing GDPR compliance.
  •  
43.
  • Würtz, M. -O, et al. (author)
  • Enterprise Architecture for Integration of Demand-Responsive Services in Public Transport
  • 2023
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; 2023:34, s. 62-83
  • Journal article (peer-reviewed)abstract
    • The popularity of new mobility services (NMS), like car sharing, urban bikes or e-scooters, is increasing in many urban areas. In comparison to traditional supply-oriented public transport with defined timetables and transportation routes, NMS are demand-responsive services aiming to meet the ad-hoc needs of users. NMS have started to influence the way people move in urban areas, and they also have an impact on public transport operators which begin to offer their own NMS or integrate the services of established NMS operators. This article investigates the changes implied by NMS for the enterprise architecture (EA) of public transport operators. The paper presents and evaluates an EA approach for integrating demand-responsive services into traditional supply-oriented public transport. We propose a partial enterprise architecture as an extension of the established ITVU core model, which is an established reference model in the public transportation domain. Although EA management is recognised as relevant for public transport companies, there is a lack of such an extension addressing NMS integration. The contribution of this article are to (1) offer an overview of the state of research in enterprise architectures for public transport, (2) make a case study for illustrating the challenges and requirements of NMS integration, (3) provide a first version of the partial (core) reference EA for integration of NMS including an initial evaluation.
  •  
44.
  • Xiong, Wenjun, et al. (author)
  • A Method for Assigning Probability Distributions in Attack Simulation Languages
  • 2021
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; :26, s. 55-77
  • Journal article (peer-reviewed)abstract
    • Cyber attacks on IT and OT systems can have severe consequences for individuals and organizations, from water or energy distribution systems to online banking services. To respond to these threats, attack simulations can be used to assess the cyber security of systems to foster a higher degree of resilience against cyber attacks; the steps taken by an attacker to compromise sensitive system assets can be traced, and a time estimate can be computed from the initial step to the compromise of assets of interest.Previously, the Meta Attack Language (MAL) was introduced as a framework to develop security-oriented domain-specific languages. It allows attack simulations on modeled systems and analyzes weaknesses related to known attacks. To produce more realistic simulation results, probability distributions can be assigned to attack steps and defenses to describe the efforts required for attackers to exploit certain attack steps. However, research on assessing such probability distributions is scarce, and we often rely on security experts to model attackers’ efforts. To address this gap, we propose a method to assign probability distributions to the attack steps and defenses of MAL-based languages. We demonstrate the proposed method by assigning probability distributions to a MAL-based language. Finally, the resulting language is evaluated by modeling and simulating a known cyber attack.
  •  
45.
  • Zdravkovic, Jelena, et al. (author)
  • A Comparative Analysis of Using the Capability Notion for Congruent Business and Information Systems Engineering
  • 2017
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; :10, s. 1-20
  • Journal article (peer-reviewed)abstract
    • The notion of capability has been gaining a growing attention in the business and information system (IS) engineering community due to a number of reasons: it facilitates focus on business investments, it can be used as a baseline for business planning, and it directly leads to service specification and design. It is not however widely known to what extent capability is considered in different modeling approaches, how it is defined, and what purpose it fulfills. This article analyzes how the notion of capability is included in the frameworks spanning from business-oriented such as Business Architecture and Business Value Modeling, to the alignment-oriented represented by Enterprise Architecture (EA), and Enterprise Modeling (EM). The results of the analysis have shown that capability has widespread presence in the frameworks and that its conceptual meaning is largely similar, while the intentions and the mechanisms of its use differ, which raises stimulating opportunities for new contributions and improvements in the field.
  •  
46.
  • Zdravkovic, Jelena, et al. (author)
  • Selected Topics on Advances in Capability-Oriented Information Systems Development : Editorial Introduction to Issue 10 of CSIMQ
  • 2017
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; :10, s. 1-2
  • Journal article (other academic/artistic)abstract
    • Modern organizations need to be sustainable in the presence of dynamically changing business conditions, which require from Information Systems (IS) to address complex challenges for being able to support organizations acting in varying business conditions – changing customer demands, new legislations, new customers, and emerging alliances. From a technical perspective, the gap between business requirements and supporting IS is still present, mostly due to the fact that current IS development approaches operate with artifacts defined on a relatively low abstraction level. To go beyond the state of the art, IS development frameworks used by enterprises need to be structured for solving emerging problems, and enterprises need to have efficient methods for the use of these frameworks to deliver the right IS solutions just-in-time and just-enough. The notion of capability emerged in the beginning of the nineties in the context of competence-based management, military frameworks, and developing organization’s competitive advantage – linguistically, it means the ability or qualities necessary to do something.
  •  
47.
  • Zdravkovic, Jelena (author)
  • Selected Topics on Business Informatics : Editorial Introduction to Issue 20 of CSIMQ
  • 2019
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; :20, s. I-II
  • Journal article (other academic/artistic)abstract
    • This issue complements the previous issue in the way that it aggregates some prominent research results of the 17th International Conference on Perspectives in Business Informatics Research (BIR2018) in Stockholm, Sweden, in September 24-26, 2018 together with a recent research in the Business Informatics discipline and thus makes this issue highly actual. The topics of the issue concern improvements of enterprise architecture modeling and management in the directions of automation, adaptivness, digitalization and security with privacy.
  •  
48.
  • Zdravkovic, Jelena, et al. (author)
  • Selected Topics on Business Informatics : Editorial Introduction to Issue 13 of CSIMQ
  • 2017
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; :13
  • Journal article (other academic/artistic)abstract
    • Business Informatics is the scientific discipline targeting information processes and related phenomena in their socio-economical business context, including companies, organisations, administrations and society in general. As a field of study, it endeavours to take a systematic and analytic approach in adopting a multi-disciplinary orientation that draws theories and practices from the fields of management science, organisational science, computer science, systems engineering, information systems, information management, social science, and economics information science.The objective of this thematic issue is to bring attention to actual research on Business Informatics, as being publicized on the 19th IEEE Conference on Business Informatics (CBI 2017), July 24-27, 2017, in Thessaloniki, Greece. The conference created a productive forum for researchers and practitioners from the fields that contribute to the construction, use and maintenance of information systems and the organisational context in which they are embedded. This issue of CSIMQ comprises extended version of four CBI papers and one external article.
  •  
49.
  • Zikra, Iyad, et al. (author)
  • A Quality-Driven Methodology for Information Systems Integration
  • 2017
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; :12, s. 39-65
  • Journal article (peer-reviewed)abstract
    • Information systems integration is an essential instrument for organizations to attain advantage in today’s growing and fast changing business and technology landscapes. Integration solutions generate added value by combining the functionality and services of heterogeneous and diverse systems. Existing integration environments tend to rely heavily on technical, platform-dependent skills. Consequently, the solutions that they enable are not optimally aligned with the envisioned business goals of the organization. Furthermore, the gap between the goals and the solutions complicates the task of evaluating the quality of integration solutions. To address these challenges, we propose a quality-driven, model-driven methodology for designing and developing integration solutions. The methodology spans organizational and systems design details, providing a holistic view of the integration solution and its underlying business goals. A multi-view meta-model provides the basis for the integration design. Quality factors that affect various aspects of the integration solution guide and inform the progress of the methodology. An example business case is presented to demonstrate the application of the methodology.
  •  
50.
  • Zimmermann, Alfred, et al. (author)
  • Architectural Decision Management for Digital Transformation of Products and Services
  • 2016
  • In: Complex Systems Informatics and Modeling Quarterly. - : Riga Technical University. - 2255-9922. ; 6, s. 31-53
  • Journal article (peer-reviewed)abstract
    • The digitization of our society changes the way we live, work, learn, communicate, and collaborate. The Internet of Things, Enterprise Social Networks, Adaptive Case Management, Mobility systems, Analytics for Big Data, and Cloud services environments are emerging to support smart connected products and services and the digital transformation. Biological metaphors of living and adaptable ecosystems provide the logical foundation for self-optimizing and resilient run-time environments for intelligent business services and service-oriented enterprise architectures. Our aim is to support flexibility and agile transformations for both business domains and related information technology. The present research paper investigates mechanisms for decision analytics in the context of multi-perspective explorations of enterprise services and their digital enterprise architectures by extending original architecture reference models with state of art elements for agile architectural engineering for the digitization and collaborative architectural decision support. The paper’s context focuses on digital transformations of business and IT and integrates fundamental mappings between adaptable digital enterprise architectures and service-oriented information systems. We are putting a spotlight on the example domain – Internet of Things.
  •  
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