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- Pinheiro de Lima, Edson, et al.
(author)
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Relying on the past and predicting the future : interrelating perspectives in Operations Strategic Management Systems
- 2007
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In: Proceedings of the 18<sup>th</sup> Annual Production and Operations Management Society Conference.
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Conference paper (peer-reviewed)abstract
- The complexity and dynamics of nowadays enterprises’ environments and operationssystems are demanding an integral approach for designing and implementing theiroperations’ strategic management and control systems. This integral approach should becapable to deal with the short and long term perspectives, helping the enterprises tomanage their positions, processes and paths for a sustainable development. This paper isa theoretical construction based on Operations Management and General Systems theory,intending to discuss and propose a new “architecture” for the strategic managementsystem of the operations function. The findings of the research project related in thispaper show the systemic representation of the functionalities and features that a strategicmanagement system for the operations function should develop to accomplish the relatedtask. The developed framework as theoretical construction is willing to review thecognitive and mental models that the operations managers are using for managing theoperations systems.
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