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- Domova, Veronika, 1987-
(author)
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Designing visualization and interaction for industrial control rooms of the future
- 2020
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Doctoral thesis (other academic/artistic)abstract
- During the last decades, the industry has been undergoing extensive digitization leading to complex ensembles of humans, machines, autonomous agents, and sensors. With this new setup comes the challenge of how to appropriately support work-practices of industrial operators who now need to monitor and control complex industrial processes through remote interfaces. Information overflow and restrictive interfaces are two significant problems that operators face in their daily routines. In this PhD, I explore approaches to visualization and interaction that would reduce industrial operators' information load and enable them to perform their duties in an efficient, reliable, and safe manner. Industrial users and industrial settings are the starting points of my research.In this thesis, I describe multiple examples of custom-tailored data visualizations that reduce the operator's visual load by consolidating large amounts of data into compact overview displays with often nontrivial data presentation. With respect to interaction, I propose several tangible and tactile interfaces, as well as concepts for natural interaction, that let the user freely interact with the control station and the information it depicts. Finally, I propose several concepts of adaptive systems that adjust to the operator's context to ensure their high situational awareness and convenience of interaction.Even though this thesis is primarily intended for the community of interaction designers, I expect it to be of interest to a broader audience due to its relation to the user experience field. To a certain extent, everyone can resonate with the user's problems because, in our everyday life, we all are users of some technology and services. Furthermore, for a lay reader, this work can be seen as a comprehensive introduction to how the industry works and what role the human plays there.
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| 2. |
- Domova, Veronika, 1987-, et al.
(author)
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Improving Usability of Search and Rescue Decision Support Systems : WARA-PS Case Study
- 2020
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In: Proceedings 25th IEEE International Conference on Emerging Technologies and Factory Automation, ETFA 2020. - Vienna, Austria : Institute of Electrical and Electronics Engineers (IEEE). - 9781728189574 - 9781728189567 ; 2020-September, s. 1251-1254
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Conference paper (peer-reviewed)abstract
- Novel autonomous search and rescue systems, although powerful, still require a human decision-maker involvement. In this project, we focus on the human aspect of one such novel autonomous SAR system. Relying on the knowledge gained in a field study, as well as through the literature, we introduced several extensions to the system that allowed us to achieve a more user-centered interface. In the evaluation session with a rescue service specialist, we received positive feedback and defined potential directions for future work.
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| 3. |
- Domova, Veronika, 1987-, et al.
(author)
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Re-Introducing Physical User Interfaces into Industrial Control Rooms
- 2017
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In: Proceedings of the European Conference on Cognitive Ergonomics. - New York, NY, USA : Association for Computing Machinery. - 9781450352567 ; , s. 162-168
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Conference paper (peer-reviewed)abstract
- Within industrial control rooms the trend has been to move away from physical towards digital interfaces. However, operators working in these control rooms have expressed feeling a loss of connection to the production process and machinery they are controlling. As such we present two prototypes Haptic Mouse and Shift Report Tool which were used to explore the re-introduction of physical user interfaces into industrial control rooms.
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| 4. |
- Domova, Veronika, 1987-, et al.
(author)
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Re-introducing physical user interfaces into industrial control rooms
- 2017
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In: ACM International Conference Proceeding Series. - New York, NY, USA : Association for Computing Machinery. - 9781450352567 ; , s. 162-168, s. 162-168
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Conference paper (peer-reviewed)abstract
- Within industrial control rooms the trend has been to move away from physical towards digital interfaces. However, operators working in these control rooms have expressed feeling a loss of connection to the production process and machinery they are controlling. As such we present two prototypes Haptic Mouse and Shift Report Tool which were used to explore the re-introduction of physical user interfaces into industrial control rooms. © 2017 Association for Computing Machinery.
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| 5. |
- Domova, Veronika, 1987-, et al.
(author)
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Towards Effective Industrial Robot Fleet Visualization for Remote Service Applications
- 2017
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In: 2017 IEEE 26th International Conference on Enabling Technologies: Infrastructure for Collaborative Enterprises (WETICE). - : Institute of Electrical and Electronics Engineers (IEEE). - 9781538617595 - 9781538617601 ; , s. 185-190
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Conference paper (peer-reviewed)abstract
- In recent years, advances in sensors, Internet and communication technologies opened many promising opportunities for remote services of industrial robots. With remote service applications, potential problems in robot systems can be detected before they happen, and prevented pro-actively avoiding costly production shut-downs. However, to be able to effectively perform remote service operations, remote support engineers need to analyse vast amounts of information. For a remote support engineer to be able to manage such amount of data, effective data visualization is crucial. Based on field studies and collected needs of support engineers working with industrial robots, we have designed and developed a prototype, i.e. one possible solution of an effective industrial fleet visualization, applied on the overheated robots use case. The initial validation of the prototype showed the benefits of such visual data presentation, as well as future directions.
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| 6. |
- Domova, Veronika, 1987-
(author)
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Towards intelligent alarm management in the Age of IIoT
- 2017
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Conference paper (peer-reviewed)abstract
- In recent years, IIoT continues to gain tractionintroducing promising opportunities to build powerful systemsand applications with new benefits to industry. However, as theindustrial systems become more complex, the number of alarmcalls in plants has exploded to a very large number. Having toomany alarms to handle hinders operators from taking the rightdecisions at the right time which potentially can lead to safety,reliability, privacy, and security issues. The work presentedin this paper is aimed at improving the safety of industrialoperations by better managing alarms and also increasing thereliability of the industrial operation by ensuring the processesare reliable. A main outcome of the project is a set of alarmdata mining algorithms and a high-fidelity prototype of a userinterface for reviewing and analyzing the mined alarm data.
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| 7. |
- Domova, Veronika, 1987-
(author)
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Untethered Workspaces: A Zones Concept Towards Supporting Operator Movements In Control Rooms
- 2016
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Conference paper (peer-reviewed)abstract
- Within industrial domains there is a need for control room operators to be in constant contact with the different processes they are responsible for controlling. With this responsibility comes the need to constantly be near their workstations in order to monitor, diagnose and quickly troubleshoot issues presented. These workstations, however, restrict operators in control rooms from moving freely within the control room itself, such as between their own and their colleague’s workstations since they cannot interact with the system from a distance. These systems also restrict those operators who need to continuously enter the control room from the plant/factory floor since interacting with process graphics requires them to remove all of their specialized equipment every time (e.g. large bulky safety gloves). We therefore present a concept for control room operators that supports their untethering from dedicated workstations, providing them with the ability to interact in a more flexible way.
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| 8. |
- Domova, Veronika, 1987-, et al.
(author)
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Visualization for Quality Healthcare : Patient Flow Exploration
- 2019
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In: IProceedings. - : Institute of Electrical and Electronics Engineers (IEEE). ; , s. 1072-1079, s. 1072-1079
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Conference paper (peer-reviewed)abstract
- The health and medical institutes and hospitals are facing several challenges in the short and long term, i.e. demographic changes, demands on improving quality, limited resources and cost requirements. To cope with these challenges, the health care sector needs to become more efficient, while maintaining and improving the quality of care. Efficient and transparent information flow across the whole system plays a key role even in this context. Being able to analyze the patient flows as the first step will provide the possibility to more efficiently manage medical resources and better serve incoming patients. In this work, we have developed a web-based portal for interactive analysis of patient flow data to assist hospital authorities to improve and optimize the time and quality of the provided services. The developed tool facilitates short and long term optimization of resource allocation by analyzing the past, as well as current, patient flows, identifying bottlenecks and exploring the reasons for the occurred waiting times.
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