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  • Siverbo, Sven, 1970-, et al. (author)
  • Conceptualizing dysfunctional consequences of performance measurement in the public sector
  • 2019
  • In: Public Management Review. - : Informa UK Limited. - 1471-9037 .- 1471-9045. ; 21:12, s. 1801-1823
  • Journal article (peer-reviewed)abstract
    • Performance measurement (PM) has become increasingly popular in the management of public sector organizations (PSOs). This is somewhat paradoxical considering that PM has been criticized for having dysfunctional consequences. Although there are reasons to believe that PM may have dysfunctional consequences, when they occur has not been clarified. The aim of this research is to conceptualize the dysfunctional consequences of PM in PSOs. Based on complementarity theory and contingency theory we conclude that dysfunctional consequences of PM are a matter of interactions between PM design and PM use, between control practices in the control system and between PM and context. © 2019, © 2019 Informa UK Limited, trading as Taylor & Francis Group.
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Type of publication
journal article (1)
Type of content
peer-reviewed (1)
Author/Editor
Cäker, Mikael, 1972 (1)
Siverbo, Sven, 1970- (1)
Åkesson, Johan, 1964 (1)
University
University of Gothenburg (1)
University West (1)
Language
English (1)
Research subject (UKÄ/SCB)
Social Sciences (1)
Year
2019 (1)

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