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Search: WFRF:(Abikari Masoome) > (2023)

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  • Abikari, Masoome, et al. (author)
  • Negative emotions and consumer behavioural intention to adopt emerging e-banking technology
  • 2023
  • In: Journal of Financial Services Marketing. - : Springer Nature. - 1363-0539 .- 1479-1846. ; 28:4, s. 691-704
  • Journal article (peer-reviewed)abstract
    • Successful implementation of e-banking technology depends on how consumers perceive the technology and how likely they are to adopt it. Although several studies have analysed the impact of some specific negative emotions, few studies examine a broad range of consumers’ negative emotions (i.e. both deterrence and loss emotions) arising from appraisals of e-banking technology. This study investigates the possible relationships between deterrence and loss emotions, and consumers’ behavioural intention to adopt emerging e-banking technology. Based on the unified theory of acceptance and use of technology, partial least squares structural equation modelling was used to analyse a conceptual model and related hypotheses. The empirical evidence draws attention to the relationship between loss emotions and consumers’ behavioural intention to adopt emerging e-banking technology through effort expectancy and performance expectancy, respectively. 
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  • Result 1-2 of 2
Type of publication
reports (1)
journal article (1)
Type of content
other academic/artistic (1)
peer-reviewed (1)
Author/Editor
Öhman, Peter, 1960- (2)
Abikari, Masoome (2)
Yazdanfar, Darush, 1 ... (2)
University
Mid Sweden University (2)
Södertörn University (1)
Language
Swedish (1)
English (1)
Research subject (UKÄ/SCB)
Social Sciences (2)
Year
2023 (2)Undo refine

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