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- Bergström, Kamilla
(author)
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Arbejdsglæde : perspektiver på ledelse og positive faktorer i arbejdet
- 2013
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Conference paper (other academic/artistic)abstract
- Formålet med oplæget er, med danske og svenske tandlæger som eksempel, at diskutere de emotionelle aspekter i arbejdet med mennesker, der kan bidrage til arbejdsglæde og hvordan disse aspekter kan påvirkes af de vilkår, arbejdet udfolder sig i. At arbejde direkte på eller med mennesker handler i høj grad om, at kunne skabe gode interaktioner og relationer den sundhedsprofessionelle og patienten i mellem. Den gode relation kan være et mål i sig selv og/eller være et sekundært mål, for at gøre andre ting lettere. En god relation påvirker ikke kun behandlingsresultatet og oplevelsen for patienten, men også den sundhedsprofessionelles arbejdsglæde. For mange der arbejder direkte med mennesker er det netop relationerne til patienterne, der kan skabe en indre længerevarende arbejdsglæde. Arbejdet udfolder sig altid i en konkret organisatorisk kontekst, som bestemmer de muligheder den sundhedsprofessionelle har for sit arbejde. De vilkår og krav som arbejdet indebærer, påvirker derved hvad den sundhedsprofessionelle reelt gør i selve interaktionen med patienten. Denne kan bl.a. gennem emotionelt arbejde forsøge at påvirke patientens følelser og oplevelser i en given retning, indenfor visse rammer. Vilkårene og kravene til den sundhedsprofessionelles handlemuligheder for at skabe gode relationer, udfordres bl.a. af en tendens til øget markedstænkning i velfærdsydelser. De værdier markedstænkningen bygger på, adskiller sig på flere måder fra den faglige forståelse som de sundhedsprofessionelles har, hvilket kan gøre det emotionelle arbejde i selve interaktionen, udfordrende at navigere i. Hvordan vi får enderne til at mødes og samtidigt bevarer arbejdsgløden, er emnet til diskussion.
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2. |
- Ordell, Sven, et al.
(author)
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Organization and overall job satisfaction among publicly employed, salaried dentists in Sweden and Denmark
- 2013
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In: Acta Odontologica Scandinavica. - : Informa Healthcare. - 0001-6357 .- 1502-3850. ; 71:6, s. 1443-1452
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Journal article (peer-reviewed)abstract
- Background. In Sweden and Denmark, clinical dentistry is changing and public dentistry is in transition towards more market orientation. Dentists overall job satisfaction is important for how public dentistry can fulfil the new expectations from patients, the public and politicians. Objectives. The aim of this study was to investigate what organizational factors were important for publicly employed salaried dentists overall job satisfaction. Methods. A random sample of active, general dental practitioners (private and publicly employed) was selected in Denmark and in Sweden, and they received a postal questionnaire. The number of questionnaires was 1835 and the response rate was 68% (n = 1226). This study analysed only the publicly employed dentists. The sampling frame for the Swedish dentists was 431, response rate 68.9% (n = 297) and for the Danish ones 194, response rate 81.9% (n = 159). Multivariate regression was used with overall job satisfaction as a dependent variable. Results. Common organizational variables were important. The used model explained between 32% (Sweden) and 39% (Denmark) of the variance in overall job satisfaction. The only significant individual factor was less job satisfaction for Swedish dentists born outside Sweden. An organizational climate characterized by a focus on professional values was associated with job satisfaction in both countries. Among the Swedish dentists, number of colleagues and degree of influence were also important and among the Danish ones sufficient time for patients. Conclusions. Organizational factors had an impact on salaried publicly employed dentists overall job satisfaction in both countries. The findings may have implications for other Human Service Organizations with employed professionals.
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