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- Cronquist, Björn, et al.
(author)
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Communication Enabling the Implementation of Innovation
- 2006
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In: Proceedings of the 29th IRIS. ; , s. 15-
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Conference paper (peer-reviewed)abstract
- This paper describes the proposed research approach of a research projectcalled, Communication Enabling the Implementation of Innovation. The point of departurefor the project is a view on innovation described as hard work rather than mere creativityor inventions. This leads to the conclusion that innovation processes can be supportedand enhanced through planned activities. The paper promotes a perspective linkinginnovation to the well established concept of a learning organization. The aim for theresearch project is threefold; 1) to generate a method for the development on an indexmeasuring “innovation maturity” of organizations. 2) to generate specific measures ofinnovation processes and 3) to develop a feedback system enhancing the innovativeorganizations towards a learning organization.
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| 4. |
- Cronquist, Björn, et al.
(author)
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Innovation in SME : A Case of Firm-Supportive Research
- 2009
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In: IRIS 32. - Trondheim : Tapir Akademisk Forlag. - 9788251925310 ; , s. 187-201
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Conference paper (peer-reviewed)abstract
- This paper describes a case of collaboration between academia and business firms in supporting innovation processes. The research developed into a firm-supportive model called the CILO method, named after the CILO project (communication in learning organisations). We describe the outcomes from applying the CILO method in relation to one of the partner companies and discuss the methodological implications in relation to established research models. We propose the notion of firmsupportive research as a concept to consider in research aiming at developing business firms.
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- Cronquist, Björn, 1956-
(author)
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The quest for intelligence in SME´s : acting on external information by development of internal practices
- 2008
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In: 5th International Conference on Intellectual Capital, Knowledge Management and Organisational Learning. - Reading : Academic Publishing Limited. - 9781906638160 ; , s. 129-136
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Conference paper (peer-reviewed)abstract
- Organizational Intelligence (OI) focuses particularly on the systematic processing of information from external sources in order to enhance the ability to foresee the future and to adapt to changes in the environment. Traditionally this pursuit of intelligence has been regarded as a central organizational function focusing on information retrieval and information provision. OI has also been regarded as an issue mainly reserved for the larger companies. In pace with the development of global markets even for small and medium sized enterprises (SME), the urge for Organizational Intelligence (OI) in these companies is increasing. This paper presents a model for describing how intelligence is obtained in successful SME´s. The model is evaluated and tested through case based reasoning towards a framework for describing OI in SME´s.This research explores OI from a different perspective in promoting a more action-directed approach investigating how organizational intelligence is expressed in organizational processes and routines. The core contribution from the work presented is that OI in SME´s is effectively explained by the contribution from motivated knowledge workers commitment to organizational intelligence activities as expressed in knowledge management practices. This statement is supported by an empirical investigation which is built on a case study of a successful company, Bend&Weld Ltd, showing rapid, sustainable and profitable growth. The case of Bend&Weld address the main question; How can the pursuit of Organizational Intelligence in successful small and medium sized enterprises be explained and described? , supported by the sub questions; How can individual knowledge workers spontaneous environmental scanning support Organizational Intelligence? , and, What role can routines and procedures play in the pursuit of Organizational Intelligence? The findings demonstrate that organizational intelligence is not limited to an information processing function but rather should be viewed as an outcome of planned knowledge management practices constituting core organizational business processes. SME´s recognize the need to be attentive to their environments but are not aware nor can describe in what way they are pursuing intelligence. The result of a five year research project presents a model to describe and understand the pursuit of intelligence in SME´s.
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| 7. |
- Cronquist, Björn
(author)
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The quest for intelligence in SME´s : acting on external information by development of internal practices
- 2008
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Conference paper (other academic/artistic)abstract
- Organizational Intelligence (OI) focuses particularly on the systematic processing of information from external sources in order to enhance the ability to foresee the future and to adapt to changes in the environment. Traditionally this pursuit of intelligence has been regarded as a central organizational function focusing on information retrieval and information provision. OI has also been regarded as an issue mainly reserved for the larger companies. In pace with the development of global markets even for small and medium sized enterprises (SME), the urge for Organizational Intelligence (OI) in these companies is increasing. This paper presents a model for describing how intelligence is obtained in successful SME´s. The model is evaluated and tested through case based reasoning towards a framework for describing OI in SME´s. This research explores OI from a different perspective in promoting a more action-directed approach investigating how organizational intelligence is expressed in organizational processes and routines. The core contribution from the work presented is that OI in SME´s is effectively explained by the contribution from motivated knowledge workers commitment to organizational intelligence activities as expressed in knowledge management practices. This statement is supported by an empirical investigation which is built on a case study of a successful company, Bend&Weld Ltd, showing rapid, sustainable and profitable growth. The case of Bend&Weld address the main question; How can the pursuit of Organizational Intelligence in successful small and medium sized enterprises be explained and described? , supported by the sub questions; How can individual knowledge workers spontaneous environmental scanning support Organizational Intelligence? , and, What role can routines and procedures play in the pursuit of Organizational Intelligence? The findings demonstrate that organizational intelligence is not limited to an information processing function but rather should be viewed as an outcome of planned knowledge management practices constituting core organizational business processes. SME´s recognize the need to be attentive to their environments but are not aware nor can describe in what way they are pursuing intelligence. The result of a five year research project presents a model to describe and understand the pursuit of intelligence in SME´s.
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- Johansson, Lars-Olof, et al.
(author)
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Knowledge and communicative aspects of visualization in action case research
- 2007
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In: Proceedings of intelligent and agents 2007. - : IADIS Press. - 9789728924393 - 9728924399 ; , s. 154-160
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Conference paper (peer-reviewed)abstract
- The departure point of this paper is the use of visualization as a tool in action case research. In such research, the researcher seeks a balance between interpreting qualitative data and intervening to solve the problem of the research partner. The communicative and knowledge aspects of visualization are highlighted. The research partner in this research, Flower Systems Ltd. (FSL), is a software company that has developed the ISOX 2000 document management system especially to meet the needs of social services in local governments. Over the last year, employees at various social service agencies have complained about the usability and user friendliness of ISOX. In the action case research two kinds of results are expected: concrete results, as in taking action in a problem solving context (here, the usability problem with ISOX), and conceptual results, as in listing proposed changes to a theoretical framework. The question raised in this paper is: What are the benefits of using visualization as a tool for building interpretations and understandings that are shared by both researchers and practitioners? The concrete results of the collaboration are 1) a more user-friendly, redesigned version of ISOX based on the use of different visualization techniques and 2) a change in how FSL works on redesign. The conceptual result is a list of proposed changes to the knowledge visualization framework, based on the empirical findings and theoretical framework regarding visualization
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- Johansson, Lars-Olof, 1961-, et al.
(author)
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Operationalizing theory : Moving from insight to action in a SME
- 2007
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In: ICEIS 2007. - Setubal : INSTICC Press. - 9789728865900 - 9728865902 ; , s. 591-598
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Conference paper (peer-reviewed)abstract
- This paper presents a method for operationalizing theory. The method has its basis in the empirical findings arising from collaboration between the researchers and a research partner, Flower Systems Ltd. The research partner is a software company characterized as a SME. The presented method is exemplified with theories from learning organizations, usability, and visualization - which are all connected to the problem articulated by our partner. The method is an iterative process characterized by a systemic and holistic long- term view that incorporates feedback. The method takes as its point of departure the problematic area described by Flower Systems ltd; the researchers both intervene and interpret in this problematic area, so the method is both described and verified.. The paper combines the case study and action research methods in what is sometimes referred to as a "hybrid" method, the action case method. The view of innovation presented in this paper is that innovation entails supporting change processes in order to create purposeful and focused change.. The underlying research question has been: How usable is our method for operationalizing theory in solving the problem of adapting to changes in an SME?
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| 10. |
- Johansson, Lars-Olof, et al.
(author)
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Visualization as a Tool in Action Case Research
- 2007
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In: Proceedings of The 6th European Conference on Research Methods for Business and Management Studies, Universidade Nova de Lisboa, Lisbon, Portugal, 9-10 July 2007. - : Academic Conferences Limited. - 9781905305506 ; , s. 153-161
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Conference paper (peer-reviewed)abstract
- There are numerous examples of the use of visualization of events and processes within the field of Information Systems. Rich pictures are used in soft systems methodology (SSM), images of event-driven chain models are used in process modeling, etc. This paper focuses on the use of generic visualization methods in action case research. In action case research, the researcher balances between interpretation of qualitative data and intervention to solve the problem of the research partner. Two kinds of results are expected: conceptual results, as in describing expected events or expected functionality, and concrete results, as in taking action in some problem-solving context. The questions raised in this paper are:• What are the benefits of using visualization as a tool for building shared interpretations and mutual understandings between researchers and practice in action case research settings?• How can visualization activities in small and medium-sized enterprises (SMEs) contribute to bridging the gap between conceptual and concrete levels of results?In this paper we present empirical findings from an action case research project. Flower Systems Ltd. is a software company that has developed a document handling system (ISOX) especially designed to meet the needs of social services in local governments. The concrete result of the collaboration is a more user-friendly, redesigned version of ISOX based on the use of different visualization techniques. The conceptual result is a proposed model for using visualization when balancing between interpretation and intervention.
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