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Search: WFRF:(Granholm Martina 1969 ) > (2021)

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  • Borglund, Erik A. M., 1969-, et al. (author)
  • Virtual Emergency Operation Centre : How to manage a crisis from an EOC when you need to work from home
  • 2021
  • In: ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management. - Blackburg, VA, USA. ; , s. 238-245
  • Conference paper (peer-reviewed)abstract
    • What happens when an organization requires its employees to work from home during a pandemic that needs to be managed? This research in progress article focuses on TELCO_ALPHA and the transition of their emergency operation centre  (EOC)  to  digital and distributed.  A qualitative research method approach was applied and liminality has been used as lens to investigate the shift from analog to digital. Focus has been on understanding the  transition  and how they  handled  ambiguity within the organization when  their crisis management  moved online. The transition was successful, and two areas were identified as important to this success: 1. TELCO_ALPHA used IT that the staff in the crisis organization already had experience of working with prior to the Covid-19 pandemic;  2. TELCO_ALPHA  ran  crisis management team meetings  as  they  would  run  regular business meetings. There was no new “crisis management structure” at the meetings.
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2.
  • Granholm, Martina, 1969-, et al. (author)
  • Information sharing during cross‐border collaboration from a dialect continua perspective
  • 2021
  • In: Journal of Contingencies and Crisis Management. - : Wiley. - 0966-0879 .- 1468-5973.
  • Journal article (peer-reviewed)abstract
    • Emergencies sometimes cross the borders of nations making information sharing over national borders essential in emergency management. This type of information sharing is often mediated by some kind of technology. However, appropriate and efficient cross‐border communication is more than providing technology to mediate information exchange. This study note focuses on emergency services experience of terrestrial trunked radio (TETRA)‐mediated cross‐border communication across the Norwegian–Swedish border. We applied the theory of dialect continua to analyse how people from different dialect areas understood each other. The study was based upon data gathered from semi‐structured interviews. The findings show that indeed the technological solutions had opened up new opportunities for crossborder communication but that during stressful conditions, the language differences between Norwegian and Swedish could lead to misunderstandings.
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Type of publication
conference paper (1)
journal article (1)
Type of content
peer-reviewed (2)
Author/Editor
Granholm, Martina, 1 ... (2)
Andersson, Ulf (1)
Mozelius, Peter, Dr. ... (1)
Stjernström, Olof (1)
Borglund, Erik A. M. ... (1)
Holand, Ivar S. (1)
University
Mid Sweden University (2)
Language
English (2)
Research subject (UKÄ/SCB)
Social Sciences (2)
Year
2021 (2)Undo refine

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