| 1. |
- Brattström, Anna, et al.
(author)
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From Trust Convergence to Trust Divergence: Trust Development in Conflictual Inter-Organizational Relationships
- 2019
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In: Organization Studies. - : SAGE Publications. - 1741-3044 .- 0170-8406. ; 40:11, s. 1685-1711
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Journal article (peer-reviewed)abstract
- Whereas extant research on trust in interorganizational relationships tends to focus on trust convergence – i.e. members of one focal firm developing similar trust perceptions toward a partner firm – we shift focus to trust divergence – i.e. members of one focal firm developing different trust perceptions toward a partner firm. To explore trust divergence, we conduct an inductive, longitudinal study of one interorganizational relationship characterized by mutual transgressions. We identify shifts in attentional perspectives and referent categorizations as two novel mechanisms for theorizing trust development in interorganizational relationships. In particular, we develop a process model illuminating how these two mechanisms can contribute to trust development patterns in interorganizational relationships that are more discontinuous than existing models would predict. Moreover, we highlight the constructive implications of trust divergence for interorganizational collaboration in the presence of transgression and conflict.
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| 2. |
- Chatterjee, Samir, et al.
(author)
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Information Systems Research: Making an Impact in a Publish-or-Perish World
- 2018
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In: Communications of the Association for Information Systems. - : Association for Information Systems. - 1529-3181. ; 43:1, s. 466-481
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Journal article (peer-reviewed)abstract
- This paper reports on the panel discussion that took place at the European Conference on Information Systems (ECIS) in Guimarães, Portugal, on 9 June, 2017. The discussion focused on three central questions: 1) “What does research impact mean for you?”, 2) “What is your approach to making an impact with your research?”, and 3) “What advice would you give to PhD students and early-career scholars?”. While the five panelists (Samir Chatterjee, Alan R. Dennis, Shirley Gregor, Magnus Mähring, and Peter Mertens) partly differed in their views on what impactful research is and how to conduct it, they seemed to largely agree that assessing impact requires a multidimensional view, that impactful IS research requires a clear link to real-world problems (“grand challenges”), and that young scholars need to avoid the trap of confusing research gaps with research relevance. With the panel discussion and this report, we hope to initiate a discussion on the essential topic of research impact in the IS discipline and to contribute to the development of a more uniform, yet more diverse, understanding and appreciation of different approaches to making an impact with IS research.
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| 3. |
- Demir, Robert, et al.
(author)
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Organizing for Digitalization – A Cross-country Analysis of CIO Attention to Digital Technology
- 2016
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Conference paper (other academic/artistic)abstract
- This paper is concerned with the drivers of CIO attention to disruptive digital technology. We draw upon the attention-based view of the firm to derive testable hypotheses covering; CIOs’ responsibility for digitalization, CIOs’ perception of threats and opportunities and attention to digitalization, and the relationships between CIO power in the executive team and attention. We test these hypotheses using survey data on 397 CIOs. Results suggests that competitive threats in terms of pressures on margins decrease CIO attention, whereas other types of opportunities and threats serve to increase CIOs’ attention to digitalization. We discuss implications for research on managerial attention and the competitive dynamics of disruptive digital technology.
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| 4. |
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| 5. |
- Heumann, J, et al.
(author)
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To coerce or to enable Exercising formal control in a large information systems project
- 2015
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In: Journal of Information Technology. - : SAGE Publications (UK and US). - 1466-4437 .- 0268-3962. ; 30:4, s. 337-351
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Journal article (peer-reviewed)abstract
- In virtually every information systems (IS) project, control is exercised on multiple hierarchical project levels. For example, senior managers exercise control over project team leaders, who in turn exercise control over distinct groups of project team members. Most prior studies have exclusively focused on one specific controller-controllee dyad. As a result, there is little understanding of how IS project control is exercised across different hierarchical levels. To close this research gap, we conducted a case study of a large IS project at a major engineering firm. Our study helps enrich the traditional mode-based typology of control with the dimension of control style, that is, the distinction between enabling and coercive control. Our research contributes novel insights to the IS control literature in three ways: (1) we find that the senior management level and the project management level differ in the use of control style but not in the use of control modes, (2) we identify several factors that influence the choice of a particular control style, and (3) we find that senior managers can influence project activities on lower levels by implementing controls that can be readily emulated by project leaders as well as transmitted through hierarchical levels with little distortion.
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| 6. |
- Hultin, Lotta, et al.
(author)
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How practice makes sense in healthcare operations: Studying sensemaking as performative, material-discursive practice
- 2017
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In: Human Relations. - : SAGE Publications (UK and US) / Springer Verlag (Germany). - 1741-282X .- 0018-7267. ; 70:5, s. 566-593
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Journal article (peer-reviewed)abstract
- This article aims to move sensemaking theory forward by exploring a post-humanist view of how sense is made in material-discursive practices. Answering recent calls for novel theoretical views on sensemaking, we adopt a relational ontology, assuming subject and object to be ontologically entangled, and viewing agency as a circulating flow through material-discursive practices. Employing this perspective, we study how sensemaking unfolds at the emergency ward of a Nordic university hospital. By working through the concepts of material-discursive practices, flow of agency and subject positions, we produce an account of sensemaking that decenters the human actor as the locus and source of sensemaking, and foregrounds the performativity of practices through which certain ways of acting become enacted as sensible. This allows us to propose an alternative to the traditional view of sensemaking as episodic, cognitive-discursive practices enacted within and between separate human actors. With this view, what makes sense is understood as a material-discursive practice and related subject positions, which owing to their specific positioning in the circulating flow of agency emerge as sensible. Consequently, every actor is not just making sense, but is also already being made sense of; positioning and being positioned in the flow of agency. © 2016, © The Author(s) 2016.
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| 7. |
- Introna, Lucas D., et al.
(author)
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The Decentered Translation of Management Ideas: Attending to the Conditioning Flow of Everyday Work Practices
- 2019
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Conference paper (other academic/artistic)abstract
- Based on a study of lean management practices at the Swedish Migration Board, we develop a novel theoretical understanding of the translation of management ideas. We show how translation, rather than being reduced to a network of human intentions are actions governing the transformation of organizational practices, can instead be understood as a historically contingent, situated flow of mundane everyday work practices through which social and material translators simultaneously become translated, conditioned to be and act in certain ways. We critically examine the conceptual vocabulary inherited from Callon and Latour and its performative consequences, namely the production of actor-centric accounts of translation of management ideas. Contrasting this vocabulary, we work through the non-actor-centric orientation and vocabulary of social anthropologist Tim Ingold, which allows us to background the intentional human actor and foreground the flow of mundane, situated practices; capture how the flow of practices conditions within, rather than distinct from, these practices. In essence, our novel view of translation emphasizes how management ideas are radically unstable, and subject to alteration through the flow of practices rather than a result of deliberate implementation efforts.
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| 8. |
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Living with Monsters?
- 2018
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Editorial proceedings (other academic/artistic)abstract
- These proceedings of the IFIP WG 8.2 reflects the response of the research community to the theme selected for the 2018 working conference: “Living with Monsters? Social Implications of Algorithmic Phenomena, Hybrid Agency and the Performativity of Technology
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| 9. |
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Managing digital transformation
- 2018. - 1
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Editorial collection (other academic/artistic)abstract
- Digitalization has arrived.Digitalization disrupts markets. Changes in power and structures in a fast-paced environment demands strategic and insightful change. A change leaders must act upon.The impact upon organisations is multi-dimensional and profound, affecting both internal and external processes and structures in new and unexpected ways. This book serves as a tool to support managers and other stakeholders in pursuing digital transformation. An inspiring collection of chapters from 27 scholars across various academic disciplines provide several insights, frameworks, and perspectives that will help you leverage and govern organisational change and digital transformation.This inspiring collection of current research can assist you in facing key challenges in today’s organisations, in the quest to adapt to ever-evolving business environments. This book examines new demands and behaviours, and discusses how businesses need to adapt and re-organise in order to bridge the gap to the digital customer. These visions and actions on digitalization can help corporations and organisations discover new ways of earning money and delivering value. This is just the beginning.
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| 10. |
- Mähring, Magnus, et al.
(author)
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Control configuration and control enactment in information systems projects: Review and expanded theoretical framework
- 2016
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In: MIS Quarterly. - : University of Minnesota, Management Information Systems Research Center. - 0276-7783. ; 40:3, s. 741-774
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Journal article (peer-reviewed)abstract
- The control of information systems (IS) projects is a key activity for deployment of information technology (IT) resources and ultimately for value creation through IT. For the last 20 years, research on IS project control has grown to cover a wide range of aspects and issues, including control modes, amounts, and portfolios, control in internal and outsourced settings, and control antecedents, consequences, and dynamics. There is an important theoretical and practical impetus for this research, since the nature of IS projects creates specific and challenging conditions for control, and since control research in neighboring disciplines often neglects temporary endeavors such as projects. In this study, we provide a systematic review and synthesis of the literature and develop an expanded theoretical framework for IS project control with supporting conjectures. Our review reveals that existing research primarily studies the contextual antecedents and performance consequences of control modes and amounts, and thus focuses on control portfolio configurations (what). In contrast, prior research largely neglects control enactment, that is, how the controller interacts with the controllee to put the portfolio of controls into practice. Our expanded framework points to the importance of studying control portfolio configurations and control enactment (in terms of control style and control congruence) in combination, in order to better understand IS project control effectiveness. Expanding the toolbox of concepts available to IS researchers, our framework helps resolve existing research gaps and inconsistencies, and opens up new avenues for future research on the control of IS projects.
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