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- Beheshti, Hooshang M., et al.
(författare)
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Supply chain integration and firm performance : an empirical study of Swedish manufacturing firms
- 2014
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Ingår i: Competitiveness Review. - 1059-5422 .- 2051-3143. ; 24:1, s. 20-31
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Tidskriftsartikel (refereegranskat)abstract
- Purpose – This article aims to explore the impact of supply chain integration on the financial performance of Swedish manufacturing firms.Design/methodology/approach – The literature review provided the foundation for the development of the survey instrument and hypotheses for the study. In addition, the survey instrument was tested by the experts in the field and modified before it was sent to the managers in the survey group.Findings – The findings show that supply chain integration at any level is beneficial to the financial well being of the firm. Companies with total supply chain integration reported the highest level of financial performance.Research limitations/implications – Data were collected from Swedish manufacturing firms without regard to the size of the firm. The results show that supply chain integration is beneficial at any level.Practical implications – The findings will assist managers with decisions regarding supply chain integration and its role as a critical factor in improving the financial performance of manufacturing companies.Originality/value – Limited empirical studies have been conducted in this area, especially in Sweden. This study provides insight for manufacturing managers with regard to the importance of supply chain management and the competitive nature of business in the global market.
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| 2. |
- Mostaghel, Rana, et al.
(författare)
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Adoption of enterprise systems : antecedents and consequences in service firms – a conceptual model proposition
- 2013
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Konferensbidrag (refereegranskat)abstract
- The growing trend toward enterprise systems (ES) adoption serves to highlight a number of issues that merit careful managerial consideration. We present a conceptual model delineating the antecedents and consequences of ES adoption based on scholarly insights from multiple literature streams. Managers should consider that in order to improve firm performance by ES adoption, they need to embed these systems in supply chain integration and competition capabilities. In this context, we highlight the supply chain integration, competition capabilities, firm performance and other issues.
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| 3. |
- Mostaghel, Rana, et al.
(författare)
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Adoption of Enterprise Systems and Radio Frequency Identification among Service Firms
- 2011
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Konferensbidrag (refereegranskat)abstract
- For optimizing supply chain processes a promising technology is Radio Frequency Identification (RFID). By adding functionality to previous enterprise systems, the aim is to increase transparency of information throughout the supply chain. In this paper, we present a survey of RFID implementation in Swedish service firms, concerned with RFID system penetration. The findings show that although the great majority of firms are actively working with integrated information systems, only a very small fraction has adopted RFID.
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| 4. |
- Mostaghel, Rana, et al.
(författare)
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Adoption of enterprise systems and radio frequency identification among service firms
- 2012
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Ingår i: Service Industries Journal. - : Informa UK Limited. - 0264-2069 .- 1743-9507. ; 32:15, s. 2435-2443
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Tidskriftsartikel (refereegranskat)abstract
- A promising technology for optimizing supply-chain processes is radio frequency identification (RFID). By adding functionality to previous enterprise systems, the aim is to increase transparency of information throughout the supply chain. In this paper, we present a survey of RFID implementation in Swedish service firms. The findings show that although the great majority of firms are actively working with integrated information systems, only a very small fraction have adopted RFID. © 2012 Copyright Taylor and Francis Group, LLC.
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| 5. |
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| 6. |
- Oghazi, Pejvak, et al.
(författare)
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Adoption of radio frequency identification among manufacturing firms
- 2012
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Konferensbidrag (refereegranskat)abstract
- Purpose of this paperPractitioners and academics have identified and acknowledged presence of gap related to actual and potential values of radio frequency identification (RFID) technology in manufacturing industry. The purpose of this study is to present the RFID implementation in Swedish manufacturing firms and to what extend this technology is utilized throughout the supply chains of manufacturing companies.Design/methodology/approachIn this paper, we present a survey of RFID implementation in Swedish manufacturing firms, concerned with RFID system penetration. Large set of data from a large number of respondents in order to attain external validity and generalizable results. Empirical measures of a distribution’s shape characteristics (skewness and kurtosis) were used to assess the normality of the metric variables. The analyses are focused on to scrutinize the RFID impact on firms’ productivity and cost reduction in their supply chains.FindingsLevel of RFID implementation among Swedish manufacturing firms, and awareness of impact of this technology in the manufacturing industry.Research limitations/implicationsThe findings of this study can lay foundation of conduct for further empirical studies of impacts of RFID on manufacturing firms and their supply chains.Practical implicationsManagers are faced with a dilemma regarding adoption of RFID systems, since the decision may lead their firms either to outperform their competitors or waste valuable resources.Originality/valueAwareness of impact of RFID technology in manufacturing firms Supply chains. A distinctive insight in Swedish manufacturing implementation of this technology; which, comprehensives existing knowledge in the area.
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| 7. |
- Oghazi, Pejvak, 1979-, et al.
(författare)
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Antecedents of technology based self-service acceptance : a proposed model
- 2012
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Ingår i: Services Marketing Quarterly. - : Informa UK Limited. - 1533-2969 .- 1533-2977. ; 33:3, s. 195-210
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Tidskriftsartikel (refereegranskat)abstract
- Technology-based self-service (TBSS) facilities have been widely implemented in the service industry, and it is therefore vital to understand how customers arrive at decisions to adopt them. This article presents and tests a model assessing the antecedents of customers' acceptance of TBSS facilities by merging the technology acceptance model (TAM) with self-service attributes. The findings show that intention to use TBSS facilities is an ultimate function of customers' perceived usefulness of the self-service technology, their attitude towards using it, and their perceived enjoyment of using it. Managers who wish to employ TBSS should therefore first obtain a good understanding of the factors that drive their customers' attitude towards the self-service. They should investigate how to make the self-service more enjoyable in addition to focusing on the traditional usability and usefulness-enhancing features. Recommendations for future research are also provided.
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| 8. |
- Oghazi, Pejvak, 1979-, et al.
(författare)
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Prioritization of service quality factors in E-purchasing : a cross cultural study
- 2012
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Ingår i: Advances in Management. - 0974-2611 .- 2278-4551. ; 5:6, s. 44-48
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Tidskriftsartikel (refereegranskat)abstract
- Consumer behaviour has changed dramatically in the past decade. Today, consumers can order online many customised products ranging from trainers to cars. In an increasingly interdependent world where barriers to trade and to international exchanges constantly diminish, cultural differences remain the single most enduring feature that has to be taken into account for localizing marketing strategies. One of the key challenges of online businesses is the management of service quality, which holds a significant importance to customer satisfaction. This paper is purposed to unveil customers’ perceptions on service quality priority and different cultures’ expectations in online shopping. The proposed study has been tested on data from 413 customers divided in two groups from Europe (n=215) and Middle East (n=198). The study is based on the SERVQUAL instrument that identifies five quality dimensions. The findings indicate that developing countries customers need more security and clarity in transactions but also better internet infrastructure. Based on the study results, recommendations for managers and future research are also provided.
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| 9. |
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| 10. |
- Oghazi, Pejvak, et al.
(författare)
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Social responsible supply chain and packaging - A conceptual framework
- 2013
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Konferensbidrag (refereegranskat)abstract
- Purpose - To provide an integrative framework by developing a conceptual model of driving factors and outcomes of Socially Responsible Supply Chain-based orientation (SRSC) and the incorporation of this orientation to the Socially Responsible packaging. Design/methodology/approach - By reviewing the literature in SCM, Packaging, marketing and CSR, appropriate constructs and related scale items were identified. Then, a panel of experts from academia and industry were consulted due to further improvements of the design of the study. Findings - To this point, resources and capabilities as driving factors have been largely left unexplored and the effect of these forces on socially responsible supply chain-based orientation, packaging and competitive advantage are brought to surface as further fruitful perspectives for future research. Research limitations/implications (if applicable) - This research mainly addresses the managerial issues and assists industrial managers to better steer theirs supply chain management and packaging decisions in order to achieve a sustainable competitive advantage. Practical implications - Pre-existence of strategic resources could trigger a socially responsible supply chain and packaging orientation that in fact affect the competitive advantage for the entire supply chain. Social implications - Social responsibility can only yield positive benefits to competitive advantage as an opportunity and is truly embedded within the organization and developed according to the corporations and the supply chains characteristics. Originality/value - This paper provides an inimitable conceptual model, which merges two areas and provide a comprehensible proposal for future multi-disciplinary research in CSR and Packaging.
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