1. |
- Manfredsson, Peter, et al.
(author)
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Involving Suppliers In A Lean Training Program
- 2019
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In: Proceedings of the 9th International Conference on Operations and Supply Chain Management, Vietnam, 2019, OSCM, 2019. - OSCM.
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Conference paper (peer-reviewed)abstract
- The purpose of this study is to investigate the outcomes of a manufacturer involving its suppliers in their lean training program. A single in-depth case study is conducted to examine a lean training program that was offered by Scania to five suppliers. Semi-structured interviews were conducted at Scania and these suppliers to explore the outcomes of the training program. The interview findings were triangulated by completing observations and focus groups at the suppliers. Four main outcomes are identified after the completion of the training program. First, the suppliers became easier to collaborate with due to better internal ways of working and more trust in terms of reliability. Second, the suppliers improved their ability to identify possible problems that could jeopardize deliveries. Third, the suppliers improved their delivery precision. Fourth and finally, financially unstable suppliers were less perceptive to the lean training program than financially stable suppliers. This study also proposes avenues for future research.
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2. |
- Murillo-Oviedo, Ana Beatriz, et al.
(author)
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Achieving market orientation through cross-functional integration
- 2019
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In: Operations and Supply Chain Management. - : OSCM. - 1979-3561 .- 2579-9363. ; 12:3, s. 175-185
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Journal article (peer-reviewed)abstract
- The purpose of this study is to understand how cross-functional integration contributes to the market orientation of a company that strives to increase market responsiveness. A case study in the Brazilian beverages industry was conducted and empirical data was collected through fourteen in-depth interviews from various functions within the company. The findings indicate that cross-functional integration enables the company to achieve market orientation through two main processes: product launch and customer complaints. Cross-functional integration enables a company to disseminate knowledge about organizational dynamics at both departmental and individual levels, to generate interdependency, to improve the awareness about the internal needs, and to improve the internal knowledge about the customer. This study shows that practitioners need to establish cross-functional integration, as it contributes to the market orientation of a company. Internal knowledge enables practitioners to create value through products and services, while still preserving the corporate image. It also shows that cross-functional teams and meetings are necessary to achieve market orientation in a company.
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3. |
- Reitsma, Ewout, et al.
(author)
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Performing Supply Chain Design Activities during Product Development Projects : A Systematic Literature Review
- 2019
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In: Proceedings of the 9th International Conference on Operations and Supply Chain Management, Vietnam, 2019. - OSCM.
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Conference paper (peer-reviewed)abstract
- The purpose of this research is to provide a state-of-the-art overview of the supply chain design (SCD) activities that an OEM can perform when developing new products. This purpose is realized by systematically examining peer-reviewed journal articles written in English. The search strategy adopted in this research is based on selected databases and keywords. Crossreferencing is used to identify additional relevant articles. This resulted in a synthesis sample of 93 relevant articles. From this synthesis sample, a set of SCD activities that can be performed by OEMs during product development projects are extracted. These activities are discussed by using a subset articles (47) from the synthesis sample.
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