| 1. |
- Aakhus, Mark, et al.
(author)
-
Digital Innovation as Design of Digital Practice : Doctors as Designers in Healthcare
- 2018
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In: Proceedings of the 51st Hawaii International Conference on System Sciences (HICSS). - 9780998133119 ; , s. 4594-4601
-
Conference paper (peer-reviewed)abstract
- Medical professionals are increasingly assuming the role of maker and creator. At the same time, digital innovations, as part of evolving information infrastructures, are becoming increasingly prevalent in healthcare. In this paper, we adopt a Schönian approach to understand how a medical professional, who is not an IS designer by trade, engages in the design of digital practice - turning what may appear as a failed digital innovation effort into a successful design of digital practice. Our inquiry suggests three pragmatic principles that call for further investigation: (a) professionals can make a significant contribution to design work by inventing means for fact-based, reflective engagement with the situation; (b) the reorganization of work practice involves organizational design, information system design, and communication design; and (c) developing design as digital practice entails the development of fact-based design practice and must engage practical theories.
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| 2. |
- Premanandan, Shweta, et al.
(author)
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Design Suggestions for a Persuasive E-coaching Application : A Study on Informal Caregivers' Needs
- 2023
-
In: Digital Health. - : Sage Publications. - 2055-2076. ; 9, s. 1-12
-
Journal article (peer-reviewed)abstract
- Objective: Informal caregivers such as relatives or close friends of patients are essential for caregiving at home. However, caregiving is a complex experience that may affect the caregivers’ well-being. Therefore, there is a need to provide support for caregivers, which we address in this article by proposing design suggestions for an e-coaching application. This study identifies the unmet needs of caregivers in Sweden and provides design suggestions for an e-coaching application using the persuasive system design (PSD) model. The PSD model offers a systematic approach to designing IT interventions.Methods: A qualitative research design was used, and semi-structured interviews were conducted with 13 informal caregivers from different municipalities in Sweden. A thematic analysis was performed to analyze the data. The PSD model was used to map the needs emerging from this analysis to propose design suggestions for an e-coaching application for caregivers.Results: Six needs were identified, and based on them, we proposed design suggestions for an e-coaching application using the PSD model. These unmet needs are monitoring and guidance, assistance to avail formal care services, access to practical information without being overwhelmed, feeling of community, access to informal support, and grief acceptance. The last two needs could not be mapped using the existing PSD model, resulting in an extended PSD model.Conclusion: This study revealed the important needs of informal caregivers based on which design suggestions for an e-coaching application were presented. We also proposed an adapted PSD model. This adapted PSD model can be further used for designing digital interventions in caregiving.
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| 3. |
- Premanandan, Shweta, et al.
(author)
-
Designing a Mobile e-Coaching App for Immigrant Informal Caregivers : Qualitative Study Using the Persuasive System Design Model
- 2023
-
In: JMIR mhealth and uhealth. - : JMIR Publications. - 2291-5222. ; 11
-
Journal article (peer-reviewed)abstract
- Background: Informal caregivers are vital in caring for their family and friends at home who may have illnesses or disabilities. In particular, the demands for caregiving can be even more challenging for those with limited resources, support systems, and language barriers, such as immigrant informal caregivers. They face complex challenges in providing care for their relatives. These challenges can be related to sociocultural diversity, language barriers, and health care system navigation. Acknowledging the global context of the increasing number of immigrants is essential in designing inclusive mobile health apps.Objective: This study aims to investigate the needs of immigrant informal caregivers in Sweden and discuss the application of the Persuasive System Design Model (PSDM) to develop an e-coaching prototype. By addressing the unique challenges faced by immigrant informal caregivers, this study will contribute to the development of more effective and inclusive mobile health apps.Methods: The participants were considered immigrants and included in the study if they and their parents were born outside of Sweden. Through various channels, such as the National Association of Relatives, rehabilitation departments at municipalities, and immigrant groups, we recruited 13 immigrant informal caregivers. These immigrant informal caregivers were primarily women aged 18 to 40 years. Most participants belonged to the Middle Eastern region whereas some were from North Africa. However, all of them spoke Arabic. We used semistructured interviews to gather data from the participants in Arabic, which were translated into English. Data were analyzed using thematic analysis and discussed in relation to the extended PSDM. The needs of the caregivers were compared with the description of persuasive design principles, and a design principle was chosen based on the match. The PSDM was extended if the need description did not match any principles. Several brainstorming and prototyping sessions were conducted to design the mobile e-coaching app.Results: Immigrant informal caregivers have various needs in their caregiving role. They reported a need for training on the illness and future caregiving needs, assistance with understanding the Swedish language and culture, and help with accessing internet-based information and services. They also required recognition and appreciation for their efforts, additional informal support, and easy access to health care services, which can be important for their mental health. The PSDM was adapted to the informal caregiving context by adding “facilitating conditions” and “verbal encouragement” as additional persuasive design principles. This study also presents the subsequent mobile e-coaching app for immigrant informal caregivers in Sweden.Conclusions: This study revealed important immigrant informal caregivers’ needs based on which design suggestions for a mobile e-coaching app were presented. We also proposed an adapted PSDM, for the informal caregiving context. The adapted PSDM can be further used to design digital interventions for caregiving.
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| 4. |
- Premanandan, Shweta, et al.
(author)
-
Designing a Persuasive E-Coaching Application for Informal Caregivers
- 2023
-
In: Caring is Sharing. - : IOS Press. - 9781643683898 - 9781643683881 ; , s. 922-926
-
Conference paper (peer-reviewed)abstract
- Being an informal caregiver is not easy, and might cause physical and psychosocial burden, especially in the long run. However, the formal health care system has little support for informal caregivers who experience abandonment and lack information. Mobile health can potentially be an efficient and cost-effective way of supporting informal caregivers. However, research has shown that mHealth systems often have problems with usability, and people do not use the systems for more than a short period. Therefore, this paper explores the design of an mHealth app using Persuasive Design, an established design framework. This paper presents the design of the first version of the e-coaching application using the persuasive design framework and unmet needs of informal caregivers from the literature. This prototype version will be updated based on interview data from informal caregivers in Sweden.
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| 5. |
- Premanandan, Shweta, et al.
(author)
-
Designing and Evaluating IT Applications for Informal Caregivers : Protocol for a Scoping Review
- 2023
-
In: JMIR Research Protocols. - : JMIR Publications. - 1929-0748. ; 12
-
Research review (peer-reviewed)abstract
- Background: A growing number of informal caregivers in many countries are important for effective functioning of health care in our society. Hence, they must receive the required support and services to continue providing care. IT applications can be used to support informal caregivers in their caregiving activities. However, evidence-informed guidelines for developing such IT applications and their evaluation are scarce. Hence, this scoping review can aid researchers and designers by providing design recommendations for IT apps for caregivers and potentially improve the design of IT applications for caregivers to meet their needs better.Objective: This study aims to describe the proposal for a scoping review of current practices and recommendations in designing and evaluating IT applications for informal caregivers. The scoping review will also discuss the opportunities and challenges in designing these IT applications.Methods: We will use a 5-step scoping review methodology to map relevant literature published as follows: (1) identify the research question, (2) identify relevant studies, (3) select relevant studies for review, (4) chart the data from selected literature, and (5) summarize and report results. A structured search will be conducted in PubMed, Scopus, IEEE digital library, Web of Science, and ACM Digital Library databases. In addition, hand searches of reference lists and keyword searches in Google Scholar will also be conducted. Inclusion criteria will be researched (journal and conference) articles focused on IT applications designed for use by informal caregivers and study type to be qualitative studies. Two reviewers will independently identify articles for review and extract data. Conflicts will be discussed, and a third reviewer will be consulted if a consensus cannot be reached. These data will be analyzed using thematic analysis.Results: The results from this scoping review will be presented in a narrative form, and additional data on study characteristics will be presented in diagrams or tabular format. Uppsala University first initiated this scoping review protocol in December 2021 as part of the European Union–funded project ENTWINE. This work was also supported by the Swedish Research Council and the Swedish Cancer Society. The results will be presented in August 2023 and will be disseminated through a report to the European Union and a peer-reviewed journal publication. In addition, the team plans to share its findings on various public platforms, including social media, blog posts, and relevant conferences and workshops.Conclusions: This is, to our knowledge, the first study to map the literature on the design and evaluation of IT applications for informal caregivers. The scoping review’s results will detail the requirements, design suggestions, and user preferences, as well as the usability criteria and features of IT applications for informal caregivers. A mapping of studies could inform the design and implementation of future IT applications for informal caregivers.
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| 6. |
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| 7. |
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| 8. |
- Ågerfalk, Pär J., 1971-, et al.
(author)
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Multi-Channel Interplay in Practice : Bringing Actability to the Local Electronic Marketplace
- 2002
-
In: Journal of Doing Business Across Borders. - Newcastle, Australia : Newcastle Graduate School of Business. - 1446-7933. ; 1:2, s. 128-140
-
Journal article (peer-reviewed)abstract
- In this paper, the Local Electronic Marketplace (LEMP) is characterized from the perspective of information systems actability. The LEMP concerns consumer oriented e-commerce activities performed by multi-channel actors (that is, business actors using a physical as well as a digital interface for customer interaction). Actability – a concept for the understanding of IT-based information systems as tools for business action and communication – emphasizes the human actors and their performance of social action by use of the systems. By taking actability and a comprehensive notion of practice as its point of departure, the paper shows how a deeper understanding of the interplay between multiple channels in the local electronic marketplace can be reached.The research is empirically informed by a case study involving a qualitative, exploratory study of 30 Swedish websites with a local focus, and two in-depth studies including 25 interviews with ‘LEMP-actors’ such as systems designers and retailers. The results show that a key issue for multi-channel settings seems to be found beyond digital transaction cost benefits.
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| 9. |
- Aakhus, Mark, et al.
(author)
-
Symbolic Action Research in Information Systems : Introduction to the Special Issue
- 2014
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In: Management Information Systems Quarterly. - 0276-7783 .- 2162-9730. ; 38:4, s. 1187-1200
-
Journal article (other academic/artistic)abstract
- This special issue introduction explores the need to study information systems as symbolic action systems, defines broadly the research domain and related assumptions, notes the origins of this perspective, articulates its key lines of study, and discusses the state of the field in light of published research. The essay also positions the three papers of the special issue in the broader Information Systems (IS) discourse and notes their specific contribution in bridging so far unconnected streams of research and expanding research methods amenable to symbolic action research. This introductory essay furthermore observes some unique challenges in pulling together the special issue that invited the editors to combat against the tendency to approach communicative processes associated with information systems as primarily psychological processes. In closing we note several lines of inquiry that can strengthen future studies of symbolic action including better design theories, more flexible and open use of methods, and attentive use of rich traditions that inform symbolic action research in IS.
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| 10. |
-
Agility Across Time and Space : Implementing Agile Methods in Global Software Projects
- 2010. - 1
-
Editorial collection (other academic/artistic)abstract
- Rather than deciding whether or not to get involved in global sourcing, many companies are facing decisions about whether or not to apply agile methods in their distributed projects. These companies are often motivated by the opportunities to solve the coordination and communication difficulties associated with global software development. Yet while agile principles prescribe close interaction and co-location, the very nature of distributed software development does not support these prerequisites. Šmite, Moe, and Ågerfalk structured the book into five parts. In "Motivation" the editors introduce the fundamentals of agile distributed software development and explain the rationale behind the application of agile practices in globally distributed software projects. "Transition" describes implementation strategies, adoption of particular agile practices for distributed projects, and general concepts of agility. "Management" details practical implications for project planning, time management, and customer and subcontractor interaction. "Teams" discusses agile distributed team configuration, effective communication and knowledge transfer, and allocation of roles and responsibilities. Finally, in the "Epilogue" the editors summarize all contributions and present future trends for research and practice in agile distributed development. This book is primarily targeted at researchers, lecturers, and students in empirical software engineering, and at practitioners involved in globally distributed software projects. The contributions are based on sound empirical research and identify gaps and commonalities in both the existing state of the art and state of the practice. In addition, they also offer practical advice through many hints, checklists, and experience reports. Questions answered in this book include: What should companies expect from merging agile and distributed strategies? What are the stumbling blocks that prevent companies from realizing the benefits of the agile approach in distributed environments, and how can we recognize infeasible strategies and unfavorable circumstances? What helps managers cope with the challenges of implementing agile approaches in distributed software development projects? How can distributed teams survive the decisions taken by management and become efficient through the application of agile approaches?
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| 11. |
- Bengtsson, Fredrik, et al.
(author)
-
Sustaining Sustainability : Investigating the Long-Term Effects of a Sustainability Initiative
- 2016
-
In: Nordic Contributions in IS Research. - Switzerland : Springer International Publishing. - 9783319435961 - 9783319435978 ; , s. 86-99
-
Book chapter (peer-reviewed)abstract
- This study investigates to what extent holistic sustainability values persist when a sustainability innovation initiative is transformed to standard mode of operation in a Swedish municipality through the lens of actor-network theory. The focus is on the effect of change in sustainability routines, inscribed in IT systems, when governance shifts from a dedicated initiative management to regular management. This longitudinal study shows that information systems can play a central role to enrol stakeholders in sustainable practices, but that sustainability outcomes are closely related to the view of sustainability inscribed in routines and supportive IT systems.
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| 12. |
- Cronholm, Stefan, 1957-, et al.
(author)
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From Usability to Actability
- 1999
-
Reports (other academic/artistic)abstract
- The paper discusses how theories from the Human-Computer Interaction (HCI) and the information system development fields can be combined in order to achieve more actable, and thus more usable, information systems. More specifically, one aim of this research is to create a reconciliation of the HCI perspectives of usability with the language action perspective into what we call actuability. The paper discusses advantages and limitations found in both the language action perspective and in prevalent HCI theories.
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| 13. |
- Cronholm, Stefan, et al.
(author)
-
On the Concept of Method in Information Systems Development
- 1999
-
In: Proceedings of the 22nd Information Systems Research In Scandinavia (IRIS 22), Keuruu, Finland, August 7–10, 1999.. - : Linköping University Electronic Press.
-
Conference paper (peer-reviewed)abstract
- System development methods are often used as aids during the development of information systems. This paper examines the concept of method and other related notions in order to achieve a better understanding of their meaning and structure. The motivation for this paper is the emerging flora of different and related concepts and thus a need to sort things out. The main contribution of the paper is a conceptual model describing how the method concept and other related notions relate.
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| 14. |
- Ejnefjäll, Thomas, et al.
(author)
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Conceptualizing Workarounds : Meanings and Manifestations in Information Systems Research
- 2019
-
In: Communications of the Association for Information Systems. - : ASSOC INFORMATION SYSTEMS. - 1529-3181. ; 45, s. 340-363
-
Journal article (peer-reviewed)abstract
- We reviewed papers in core IS outlets that defined the term workaround or presented an example of a workaround. In the analysis, we used Ogden and Richard's triangle of reference as a theoretical framework to analyze the relationship between 1) the term workaround; 2) theories, definitions, and use of the term; and 3) their empirical basis and empirical workaround behavior that the papers describe. First, we summarize the existing theoretical insights regarding workarounds and investigate their validity. Second, we show that studies have defined and used the term workaround differently to the extent that they have not always applied it to the same empirical phenomena, which raises questions about some theoretical insights' validity. Third, we suggest a definition for workarounds that we inductively derived from empirical accounts of workaround behavior and, therefore, that adequately describes how researchers commonly use the term and makes it possible to distinguish workarounds from other similar phenomena.
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| 15. |
- Ejnefjäll, Thomas, et al.
(author)
-
On Usefulness in Mandatory Healthcare Settings
- 2016
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In: DIGIT 2016 PROCEEDINGS. - : Association for Information Systems.
-
Conference paper (peer-reviewed)abstract
- This paper explores usefulness in mandatory healthcare settings. Building on previous research and interviews with all categories of users of a Patient Data Management System (PDMS) designed to replace all paper documentation in an intensive care unit we suggest that it might be appropriate if questionnaire items concerning usefulness (a) not only measures benefits for the individual person and (b) are contextualized which would make it easier for staff to relate to the items.
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| 16. |
- Ejnefjäll, Thomas, 1974-
(author)
-
Routinizing Workarounds : The Case of a Mandated PDMS in Critical Care
- 2023
-
Doctoral thesis (other academic/artistic)abstract
- Workarounds are an emerging area within information systems (IS) research where contributions are increasing but there seem to be different views on what constitutes a workaround. While some aspects of workarounds have attracted considerable research attention and show a high degree of consensus, other aspects contain scarce or conflicting findings. This thesis aims to investigate what constitutes a workaround and how routine dynamics can contribute to our understanding of workarounds in mandatory contexts.I first performed a concept-centric literature review based on literature that has influenced or been published in the former Association for Information Systems (AIS) Senior Scholars’ basket of eight journals and official AIS conferences. I also developed a conceptualization of workarounds from described workaround behaviour in the previous research.With that backdrop, I studied workarounds during the implementation of a Patient Data Management System (PDMS) in two critical care units at a Swedish hospital. A PDMS is a health information system designed to automatically retrieve data from bedside equipment at critical care units and present these in a structured format to improve documentation, manipulation, and interpretation. Usage of the PDMS was truly mandatory where the staff were required to use the system to keep and perform their jobs. Using observations and interviews, I collected data which were analysed using reflexive thematic coding.My research contributes to IS literature in several ways. I develop a conceptualization and definition for workarounds inductively derived from empirical accounts of workaround behaviour that make it possible to distinguish workarounds from other similar phenomena. Then I show how routine dynamics helps us to better understand the internal dynamics of workarounds and the role of artefacts, power, and resistance, and provides us with tools to, for instance, remove redundant workarounds. I also provide thick empirical descriptions that make it possible for researchers to engage with, and question, my assumptions and the applied theoretical framework.
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| 17. |
- Ejnefjäll, Thomas, et al.
(author)
-
Workarounds in information systems research : A five-year update
- 2023
-
In: ECIS 2023 Proceedings. - : ECIS. - 9781958200087
-
Conference paper (peer-reviewed)abstract
- This paper complements an earlier (2019) literature review on workarounds in information systems research by including research that has influenced or been published in core IS outlets during the last five years (2018–2022). Our study captures research that strengthened, widened, and challenged theoretical insights from the previous review. It also provides additional insights and develops seven themes of theoretical insight. The 31 new papers and our updated analysis are most evident in the three themes: Workarounds and power, Temporality of workarounds, and Managing workarounds. We also found additional studies using the term ‘workaround’ differently to the extent that they have not applied the term to the same empirical phenomena, which questions the validity of some theoretical claims. We also found significantly more studies that used quantitative data-collection methods than the previous review.
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| 18. |
- Eriksson, Owen, 1957-, et al.
(author)
-
Speaking things into existence : Ontological foundations of identity representation and management
- 2022
-
In: Information Systems Journal. - : John Wiley & Sons. - 1350-1917 .- 1365-2575. ; 32:1, s. 33-60
-
Journal article (peer-reviewed)abstract
- Conceptual models capture knowledge about domains of reality. Therefore, conceptual models and their modelling constructs should be based on theories about the world—that is, they should be grounded in ontology. Identity is fundamental to ontology and conceptual modelling because it addresses the very existence of objects and conceptual systems in general. Classification involves grouping objects that share similarities and delineating them from objects that fall under other concepts (qualitative identity). However, among objects that fall under the same concept, we must also distinguish between individual objects (individual identity). In this paper, we analyze the ontological question of identity, focusing specifically on institutional identity, which is the identity of socially constructed institutional objects. An institutional entity is a language construct that is ‘spoken into existence’. We elaborate on how institutional identity changes how we understand conceptual modelling and the models produced. We show that different models result if we base modelling on a property-based conception of identity compared to an institutional one. We use the Bunge-Wand-Weber principles, which embrace a property-based view of identity, as an anchor to the existing literature to point out how this type of ontology sidesteps identity in general and institutional identity in particular. We contribute theoretically by providing the first in-depth ontological analysis of what the notion of institutional identity can bring to conceptual modelling. We also contribute a solid ontological grounding of identity management and the identity of things in digital infrastructures.
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| 19. |
- Goldkuhl, Göran, et al.
(author)
-
A Design Science Approach to Information Systems Education
- 2017
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In: Designing The Digital Transformation, Desrist 2017. - Cham : Springer. - 9783319591438 - 9783319591445 ; , s. 383-397
-
Conference paper (peer-reviewed)abstract
- Information systems (IS) education is concerned with design and management of information systems. To be prepared to work as an IS practitioner, there is a need for training in design issues during education. This paper investigates what a design science approach would imply for IS education. Such an IS education approach is elaborated and synthesized in eight principles: (1) Exploit resonance between IS research and IS development, (2) conduct theory-informed design-exercises, (3) conduct practice-inspired design-exercises, (4) alternate between the concrete and the abstract, (5) reflect based on experiences for own design-theoretical synthesis, (6) evaluate design processes and design products, (7) archive design reflections in a knowledge diary, (8) compile design artifacts into a portfolio. One key characteristic of design science (DS) is the integration of research and design. A DS approach to IS education means an integration of design and learning. This education approach is theoretically grounded in IS design science literature and also broader in literature of design inquiry (Dewey), experiential learning theory (Kolb) and education of the reflective practitioner (Schön).
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| 20. |
- Goldkuhl, Göran, 1949-, et al.
(author)
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IT Artefacts as Socio-Pragmatic Instruments : Reconciling the Pragmatic, Social, Semiotic and Technical
- 2005
-
In: International Journal of Technology and Human Interaction. - 1548-3908 .- 1548-3916. ; 1:3, s. 29-43
-
Journal article (peer-reviewed)abstract
- There are many attempts to explain success and failure in information systems. Many of these refer to a purported sociotechnical gap. In this article we develop an alternative approach that does not impose such a strong dichotomy, but regards social and technical rather as dimensions along which to study workpractices. The developed theory involves not only the -social- and -technical- constructs, but also other generic ones, namely -instrumental,- -semiotic,- and -pragmatic.- We call this theory socio-instrumental pragmatism. To illustrate the theoretical concepts introduced, we use an example brought from an extensive action research study including the development of an information system in eldercare, developed through a participatory design approach.
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| 21. |
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| 22. |
- Henderson-Sellers, Brian, et al.
(author)
-
Situational Method Engineering
- 2014
-
Book (other academic/artistic)abstract
- While previously available methodologies for software – like those published in the early days of object technology – claimed to be appropriate for every conceivable project, situational method engineering (SME) acknowledges that most projects typically have individual characteristics and situations. Thus, finding the most effective methodology for a particular project needs specific tailoring to that situation. Such a tailored software development methodology needs to take into account all the bits and pieces needed for an organization to develop software, including the software process, the input and output work products, the people involved, the languages used to describe requirements, design, code, and eventually also measures of success or failure.The authors have structured the book into three parts. Part I deals with all the basic concepts, terminology and overall ideas underpinning situational method engineering. As a summary of this part, they present a formal meta-model that enables readers to create their own quality methods and supporting tools. In Part II, they explain how to implement SME in practice, i.e., how to find method components and put them together and how to evaluate the resulting method. For illustration, they also include several industry case studies of customized or constructed processes, highlighting the impact that high-quality engineered methods can have on the success of an industrial software development. Finally, Part III summarizes some of the more recent and forward-looking ideas.This book presents the first summary of the state of the art for SME. For academics, it provides a comprehensive conceptual framework and discusses new research areas. For lecturers, thanks to its step-by-step explanations from basics to the customization and quality assessment of constructed methods, it serves as a solid basis for comprehensive courses on the topic. For industry methodologists, it offers a reference guide on features and technologies to consider when developing in-house software development methods or customising and adopting off-the-shelf ones.
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| 23. |
- Karlsson, Fredrik, 1974-, et al.
(author)
-
Demystifying the Internet-based Software Artefact
- 2002
-
In: New perspectives on information systems development. - New York, USA : Kluwer Academic Publishers. - 0306472511 ; , s. 177-188
-
Book chapter (peer-reviewed)abstract
- There is a growing interest in information systems implemented as Internet-based software artefacts. Little attention has been paid to a comprehensive picture of such artefacts and their difference in relationship to traditional software artefacts. This paper presents an analysis of the Internet-based software artefact in order to expose differences from and similarities to traditional information systems. The analysis is based on Organizational Semiotics and the concept of actability focuses on user requirements as a basis for information systems development.
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| 24. |
- Karlsson, Fredrik, et al.
(author)
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Exploring agile values in method configuration
- 2009
-
In: European Journal of Information Systems. - Basingstoke : Palgrave Macmillan. - 0960-085X .- 1476-9344. ; 18:4, s. 300-316
-
Journal article (peer-reviewed)abstract
- The Method for Method Configuration (MMC) has been proposed as a method engineering approach to tailoring information systems development methods. This meta-method has been used on a variety of methods, but none of these studies have focused on the ability to manage method tailoring with the intention to promote specific values and goals, such as agile ones. This paper explores how MMC has been used during three software development projects to manage method tailoring with the intention to promote agile goals and values. Through content examples of method configurations we have shown that it is possible to use MMC and its conceptual framework on eXtreme Programming and we report on lessons learned with regard to maintaining coherency with the overall goals of the original method.
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| 25. |
- Karlsson, Fredrik, et al.
(author)
-
Method Configuration : The eXtreme Programming Case
- 2008
-
In: Agile processes in software engineering and eXtreme programming. - Berlin : Springer. - 9783540682547 ; , s. 32-41
-
Conference paper (peer-reviewed)abstract
- The Method for Method Configuration (MMC) has been proposed as a method engineering approach to tailoring software development methods. This paper evaluates MMC during three software development projects where it was used to tailor eXtreme Programming (XP). The study has been justified by the need to complement earlier evaluations of MMC and providing more conclusive tests to determine the effectiveness of the meta-method in practice. Also, since MMC originates from the plan-based method community, no tests have so far been made on agile methods. Many method engineering concepts have similar roots and it is of interest to evaluate their applicability also in the agile context. We report on the migration results together with lessons learned.
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| 26. |
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| 27. |
- Karlsson, Fredrik, et al.
(author)
-
Towards Structured Flexibility in Information Systems Development : Devising a Method for Method Configuration
- 2009
-
In: Journal of Database Management. - Hershey, PA, USA : IGI Global. - 1063-8016 .- 1533-8010. ; 20:3, s. 51-75
-
Journal article (peer-reviewed)abstract
- Method configuration is a specific type of Method Engineering (ME) that takes an existing organization-wide Information Systems Development Method (ISDM) as its point of departure. Existing assembly-based ME approaches are not well suited to this task. As an alternative, this article suggests a metamethod approach to tailoring organization-wide ISDMs. We refer to this approach as the Method for Method Configuration (MMC). MMC takes into account the need to combine structure, which is one reason for choosing an organization-wide ISDM in the first place, with flexibility, which is essential for making the chosen ISDM fit actual projects. The metamethod is built using a three-layered reuse model comprising method components, configuration packages, and configuration templates. These concepts are combined efficiently to produce a situational method and thereby to facilitate the work of method engineers.
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| 28. |
- Lane, Michael, et al.
(author)
-
Experiences in Global Software Development : A Framework-based Analysis of Distributed Product Development Projects
- 2009
-
In: Fourth IEEE International Conference on Global Software Engineering, Limerick, 13-16 July, 2009. - Los Alamitos, CA : IEEE Computer Society. - 9780769537108 ; , s. 244-248
-
Conference paper (peer-reviewed)abstract
- Many authors have reported on various challenges and benefits encountered by teams engaged in global software development (GSD). Previous research has proposed a framework to structure these challenges and benefits within dimensions of distance and process. In this paper, the framework was used as an analytic device to investigate various projects performed by distributed teams in order to explore further the mechanisms used in industry both to overcome obstacles posed by distance and process challenges and also to exploit potential benefits enabled by global software development.
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| 29. |
- Lane, Michael, et al.
(author)
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Identifying Lean Software Development Values
- 2012
-
In: <em>Proceedings of the 20th European Conference on Information Systems</em> (ECIS 2012), Barcelona, Spain, June 10–13, 2012.. - : Association for Information Systems.
-
Conference paper (peer-reviewed)abstract
- Agile software development (ASD) has emerged as a practice-led initiative which offers great promise in improving software productivity. However some confusion exists as to its relationship with Lean Software Development (LSD). Some treat LSD as more or less synonymous with ASD whereas others view LSD as a different concept. The definition and positioning of LSD relative to ASD is important as it gets to the heart of software development as craft versus science debate. The purpose of this paper is to identify core LSD values that 'define' LSD much as the agile manifesto values unified and defined so-called "lightweight methods" for ASD. We posit that LSD is more management philosophy than method and illuminate this through a genealogical analysis of the origins of LSD. We identify principles from various sources on the application of lean thinking in different domains. Synthesizing these principles we derive a candidate set of lean values that characterise LSD. Although immediately valuable to practitioners seeking to apply lean values in agile projects, future research will use this value-set to assess elements of "lean thinking" in the practices and principles of various agile methods so as to facilitate optimal applicability of these methods in a lean context.
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| 30. |
- Lane, Michael, et al.
(author)
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On the Suitability of Particular Software Development Roles to Global Software Development
- 2008
-
In: Proceedings of the The 3rd International Conference on Global Software Engineering. ICGSE 2008. Bangalore, 17-20 Aug. 2008.. - 9780769532806 ; , s. 3-12
-
Conference paper (peer-reviewed)abstract
- Global software development surfaces various challenges and benefits that are not always present in co-located teams. The purpose of this paper is to explore a set of propositions that address the suitability of four different software development roles to Global software development (GSD). A qualitative research approach was applied to collaborations undertaken between remote counterparts playing the same development role in various GSD projects. Specific development roles were considered: business analyst, designer, developer and development-support. A framework that details the benefits and challenges of GSD was used as a basis for this research. Suitability of a role to GSD is based upon the balance of challenges and benefits discovered in that role's case. Finally, opportunities for future research are presented.
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| 31. |
- Lane, Michael, et al.
(author)
-
The Influence of New Product Development on Scrum Practices
- 2012
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In: Researching Agile Development of Information Systems (RAISE 2012).
-
Conference paper (peer-reviewed)abstract
- One of the most widely used Agile software development (ASD) methods is Scrum. The underlying inspiration for Scrum came from an examination of new product development (NPD). This work proposes that the combination of six management characteristics results in very positive and effective product development: built-in instability, self-organizing project teams, overlapping development phases, "multi-learning", subtle control and organizational transfer of learning (Takeuchi et al. 1986). This paper reports on one strand of an overall research study investigating the motivations for adoption of Scrum. The strand in question focuses on the identification of the particular Scrum practices that relate to NPD characteristics.
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| 32. |
- Larsson, Anders Olof, et al.
(author)
-
Snowing, freezing... tweeting? : Organizational Twitter use during crisis
- 2013
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In: First Monday. - : University of Illinois Libraries. - 1396-0466. ; 18:6
-
Journal article (peer-reviewed)abstract
- This paper presents a study on Twitter use by SJ, the national Swedish train operator. The aim of the study is to investigate how SJ (known on Twitter under the handle @SJ_AB) made use of the platform at hand to communicate with customers during the tumultuous Christmas season of 2010. The paper features an analysis of an extensive data set containing 3,394 tweets tagged as relevant and archived during the winter of 2010/11. Findings show that while SJ are indeed utilizing Twitter to communicate with their customers, the discerned communicative patterns are mostly pertaining to what is described as an “office hour”–approach — making use of the Twitter platform in a way that largely conforms to established routines of organizational communication.
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| 33. |
- Ó Conchúir, Eoin, et al.
(author)
-
Benefits of global software development : Exploring the unexplored
- 2009
-
In: Software Process. - New York, NY, USA : John Wiley & Sons. - 1077-4866 .- 1099-1670. ; 14:4, s. 201-212
-
Journal article (peer-reviewed)abstract
- Organizations are increasingly moving to the global software development (GSD) model because of significant benefits that can accrue. However, GSD is fraught with challenges arising from geographical, temporal and socio-cultural distances. The emphasis in the literature to date has typically been on how to overcome the challenges associated with GSD. While a number of GSD benefits have been widely referred to in the literature, there are also a number of less obvious benefits that can be inferred as potentially accruing from GSD. In this article, we identify the various benefits of GSD, labeling them as ‘referred’ and ‘inferred’, respectively. We provide a categorization in terms of (a) organizational, (b) team and (c) process-task. While the ‘referred’ benefits most often apply at the organizational level (e.g. cost savings, access to large multi-skilled workforces, reduced time to market and proximity to customer), the ‘inferred’ benefits apply to a greater extent at team and process-task level (e.g. task modularization, team autonomy, improved documentation and clearly defined processes). In the decision of whether or not to globalize software development activities, a categorization including both ‘referred’ and ‘inferred’ benefits will be helpful in providing a synthesis of all potential benefits associated with GSD.
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| 34. |
-
Open Source Software : New Horizons. 6th International IFIP WG 2.13 Conference on Open Source Systems, OSS 2010, Notre Dame, IN, USA, May 30 – June 2, 2010. Proceedings
- 2010
-
Editorial proceedings (other academic/artistic)abstract
- This book constitutes the refereed proceedings of the 6th International IFIP WG 2.13 Conference on Open Source Systems, OSS 2010, held in Notre Dame, IN, USA, in May/June 2010. The 23 revised full papers presented together with 17 short papers, 5 workshop abstracts and 4 panel descriptions were carefully reviewed and selected from 51 submissions. The papers reflect the international communities of active OSS researchers and present a broad range of perspectives on open source systems ranging from software engineering through organizational issues to law.
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| 35. |
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| 36. |
- Premanandan, Shweta, et al.
(author)
-
The Role of national culture in the adoption of public e-health systems in Sweden
- 2021
-
In: Abstract book. - : University of Twente.
-
Conference paper (peer-reviewed)abstract
- Background: Studies show that digital systems like ehealth fail due to underutilization by citizens, in spite of heavy investment, good design, usability and support. Investigating this underutilization from the perspective of national culture is essential. Hence, the aim of this study is to explore the effect of Swedish culture on the way ehealth systems are perceived and used by individuals. Methods: Eight semi-structured interviews were conducted with users of ehealth systems among Swedes. Snowball sampling was used to identify the participants. The study protocol was developed using the extended Unified Theory of Acceptance and Use of Technology (UTAUT) and GLOBE’s cultural dimensions. Data was analyzed by thematic analysis using NVivo 12.Findings: The themes that were analyzed were perceived risk, performance expectancy, effort expectancy, social influence, facilitating conditions, performance orientation, power distance, collectivism, uncertainty avoidance and assertiveness. Most of the respondents found the interface inconsistent but still used it as it was easy.Discussion: The study shows that culture is an important determinant of use behavior. The Swedish society can be characterized as being high on uncertainty avoidance and low on power distance, collectivism, performance orientation. The perception of risk associated with use was low as they displayed an inherent trust in their government and the systems provided by them like the ehealth. They also expected an unambiguous system along with help files to navigate without seeking external help. Word of mouth was not a determinant to adoption unlike other cultures. The extended UTAUT seemed to not be an appropriate theoretical framework for this context and further work would use Social Cognitive Theory.
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| 37. |
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| 38. |
- Sjöström, Jonas, et al.
(author)
-
An Analytic Framework for Design-oriented Research Concepts
- 2009
-
In: AMCIS 2009.
-
Conference paper (peer-reviewed)abstract
- Over the last few decades, the field of information systems has shown a steadily increasing interest in design-oriented research. This is manifested through the emergence of different ontological and epistemological positions among IS researchers. Some challenges arise from this development, such as (a) a need to understand design-oriented IS research in relation to design-oriented approaches in other disciplines, and (b) a need for design theory representation that targets and is useful to stakeholders in both research and practice. This paper proposes a conceptual framework for understanding designoriented research, and its implications for research with a focus on meeting the two challenges mentioned above.
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| 39. |
- Sjöström, Jonas, 1974-, et al.
(author)
-
An Educational Interaction Model for Curriculum Design and Evolution
- 2021
-
In: International Conference on Information Systems (ICIS) 2021. - Austin : Association for Information Systems. - 9781733632591
-
Conference paper (peer-reviewed)abstract
- In this short paper, we report from a case study addressing complexities of IS curriculum design. In a design science research process, we build on literature as well as workshops with IS practitioners in the design of two IS bachelor programs. Drawing from experiences from the process, we abstract the educational interaction model (EIM). Based on the identified types of stakeholder interaction, we articulate five considerations for IS curriculum design and evolution. Future work will focus on testing and further developing the EIM model in evaluation and design of IS curricula.
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| 40. |
- Sjöström, Jonas, 1974-, et al.
(author)
-
Scrutinizing Privacy and Accountability in Online Psychosocial Care
- 2017
-
In: IT Professional Magazine. - 1520-9202 .- 1941-045X. ; 19:3, s. 45-51
-
Journal article (peer-reviewed)abstract
- The authors' scrutiny-management technique supports managers and IT developers to systematically address privacy and accountability issues when designing software for the online delivery of health servicesspecifically, psychosocial care.
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| 41. |
- Sjöström, Jonas, 1974-, et al.
(author)
-
The Design of a System for Online Psychosocial Care : Balancing Privacy and Accountability in Sensitive Online Healthcare Environments
- 2022
-
In: Journal of the Association for Information Systems. - : Association for Information Systems. - 1536-9323. ; 23:1, s. 237-263
-
Journal article (peer-reviewed)abstract
- The design of sensitive online healthcare systems must balance the requirements of privacy and accountability for the good of individuals, organizations, and society. Via a design science research approach, we build and evaluate a sophisticated software system for the online provision of psychosocial healthcare to distributed and vulnerable populations. Multi-disciplinary research capabilities are embedded within the system to investigate the effectiveness of online treatment protocols. Throughout the development cycles of the system, we build an emergent design theory of scrutiny that applies a multi-layer protocol to support governance of privacy and accountability in sensitive online applications. The design goal is to balance stakeholder privacy protections with the need to provide for accountable interventions in critical and well-defined care situations. The research implications for the development and governance of online applications in numerous privacy-sensitive application areas are explored.
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| 42. |
- Smite, Darja, et al.
(author)
-
Agility Across Time and Space : Summing up and Planning for the Future
- 2010. - 1
-
In: Agility Across Time and Space. - Heidelberg : Springer. - 9783642124419 ; , s. 333-337
-
Book chapter (other academic/artistic)abstract
- This chapter identifies the emerging trends in understanding the application of agility across time and space. The chapter presents findings from an expert survey that summarize the most important practical advice and the major areas of improvement and future work.
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| 43. |
- Smite, Darja, et al.
(author)
-
Fundamentals of Agile Distributed Software Development
- 2010. - 1
-
In: Agility Across Time and Space. - Heidelberg : Springer. - 9783642124419 ; , s. 3-7
-
Book chapter (other academic/artistic)abstract
- This chapter provides an introduction to the area of agile distributed software development. It proceeds as follows. We start by introducing and motivating (globally) distributed software development, and follow on with agile software development. With this foundation we discuss the concept of agile distributed development, its motivation and some of the pertinent issues involved.
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| 44. |
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| 45. |
- Thorén, Claes, 1976-, et al.
(author)
-
Voicing the Puppet: Accommodating Unresolved Institutional Tensions in Digital Open Practices
- 2018
-
In: Organization Studies. - : SAGE Publications. - 0170-8406 .- 1741-3044. ; 39:7, s. 923-945
-
Journal article (peer-reviewed)abstract
- This paper examines managerial control and the tensions caused by digital open practices. Drawing on qualitative interviews with managers of a prominent Swedish newspaper corporation, we apply the theoretical lens of institutional logics to analyse the institutional tensions stemming from pressure to integrate user-generated content, and the strategies for managing multiple logics that emerge as a result. Specifically, by linking managerial control to the logics of ‘profession’, the ‘market’ and the ‘corporation’, we use the concept of ventriloquism to show how managers recreate professional legitimacy when handling digital open practices by letting the corporate logic mimic the values of the profession. The study at hand contributes to the understanding of how digital open practices leverage managerial and corporate control, and the consequences thereof, and how the newspaper industry still has not fully managed to reconcile with user-generated content. Prior research is inconclusive as to whether digital open practices increase or decrease managerial control. This study concludes that framing the market logic in digital media exerts pressure on managers to find a defensive compromise to cope with unresolved tensions between the corporate and professional logics.
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| 46. |
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| 47. |
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| 48. |
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| 49. |
- Ågerfalk, Pär, 1971-, et al.
(author)
-
Flexibile Processes and Method Configuration : Outline of a Joint Industry-Academia Research Project
- 2003
-
In: ICEIS 2003 - Proceedings of the 5th International Conference on Enterprise Information Systems. - Angers, France : Escola Superior de Tecnologia do Instituto Politecnico de Setubal. - 9729881618 ; , s. 519-522
-
Conference paper (peer-reviewed)abstract
- This paper outlines a joint industry-academia research project in the area of method engineering. Founded in practical experiences and emerging theoretical constructs, the project aims at developing theories, methods and tools to support the adaptation, integration and construction of method components for flexible configuration of system development methods. By explicating the possibilities of using method's inherent rationale, the possibilities to adopt rigorous methods (such as the Rational Unified Process) to comply with increasing demands of flexibility will be exploited. The paper also addresses the approach to technology transfer adopted in the project, viewing the project as existing in two different intellectual spheres, one academic and one industrial. The two spheres overlap in a space of conceptualization and interpretation shared by the practitioners and academic researchers involved. This way the project adopts an iterative process of reflection and application, generating knowledge directly applicable in industry as well as knowledge of theoretical and scientific importance.
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| 50. |
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