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The Benefits of Knowledge Management in Small And Medium-Sized Enterprises

Edvardsson, Ingi Runar (author)
School of Business, University of Iceland, Reykjavik, Iceland
Durst, Susanne (author)
Institute for Entrepreneurship, University of Liechtenstein, Vaduz
 (creator_code:org_t)
Elsevier, 2013
2013
English.
In: Procedia - Social and Behavioral Sciences. - : Elsevier. - 1877-0428. ; 81, s. 351-354
  • Journal article (peer-reviewed)
Abstract Subject headings
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  • The purpose of our paper is to review extant research to identify what we know about the benefits of knowledge management for small and medium-sized enterprises. The following research questions were formulated according to this aim: 1) What kind of studies have been conducted that focus on benefits of KM within SMEs? 2) What were the main findings of the studies? We propose an approach of literature review in order to understand knowledge benefits for SMEs; a poorly understood area of stud y to date. The few studies identified highlight employee development, innovation, customer satisfaction and organisational success as areas where small and medium-sized businesses benefit from KM activities.

Subject headings

SAMHÄLLSVETENSKAP  -- Ekonomi och näringsliv (hsv//swe)
SOCIAL SCIENCES  -- Economics and Business (hsv//eng)

Keyword

Knowledge Management
KM Benefits
KM Outcomes Small and Medium-Sized Enterprises
Humanities and Social sciences
Humaniora-samhällsvetenskap

Publication and Content Type

ref (subject category)
art (subject category)

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