Age-related differences in seeking clarification to understand medical record information

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Huvila, IstoUppsala Univ, Dept ALM, Informat Studies, Sweden,Uppsala University, Department of ALM, Uppsala, Sweden (author)

Age-related differences in seeking clarification to understand medical record information

Article/chapterEnglish2019

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Högskolan i Borås,2019
printrdacarrier

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LIBRIS-ID:oai:DiVA.org:his-16742
https://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-16742URI
https://urn.kb.se/resolve?urn=urn:nbn:se:oru:diva-76902URI

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Language:English
Summary in:English

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SwePubSwePub

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Subject category:ref swepub-contenttype
Subject category:art swepub-publicationtype

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CC BY-NC-ND 2.0 UK
Funding Agency:Academy of Finland
Introduction Patient accessible electronic health records can be used to inform and empower patients. However, their use may require complementary information seeking since they can be difficult to interpret. So far, relatively little is known of the information seeking that takes place in connection to health record use, and especially the way it varies in different age groups. A better understanding of patients' preferences of where and how to find explanatory information provides valuable input for the development of health information provision and counselling services. Method. The analysis is based on the results of a national survey of Swedish individuals (N=1,411) who had used a national patient accessible electronic health record system (Journalen). Analysis. The data were analysed in SPSS 24.0 using Kruskal-Wallis tests for detecting groupwise differences and Jonckheere-Terpstra tests for discovering age-related trends in the data. Findings. Older patients were more likely to use a telephone and younger patients to use socia l contacts to ask for clarification. Generally, older adults born between 1946-1960 appear as passive information seekers. Conclusion. Age gro ups differ in their preferences on how to seek clarification, which underlines the importance of a better understanding of individual differences in delivering not only technically but also intellectually accessible health information. Calling by telephone could be a habit of present older generations whereas, to a degree, searching information online could be a comparable habit of current younger generations.

Subject headings and genre

SAMHÄLLSVETENSKAP Medie- och kommunikationsvetenskap Biblioteks- och informationsvetenskap hsv//swe
SOCIAL SCIENCES Media and Communications Information Studies hsv//eng
MEDICIN OCH HÄLSOVETENSKAP Hälsovetenskap Hälso- och sjukvårdsorganisation, hälsopolitik och hälsoekonomi hsv//swe
MEDICAL AND HEALTH SCIENCES Health Sciences Health Care Service and Management, Health Policy and Services and Health Economy hsv//eng
SAMHÄLLSVETENSKAP Medie- och kommunikationsvetenskap Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning hsv//swe
SOCIAL SCIENCES Media and Communications Information Systems, Social aspects hsv//eng
health
patient
participation
care
Informationssystem (IS)
Information Systems

Added entries (persons, corporate bodies, meetings, titles ...)

Moll, Jonas,1982-Uppsala Univ, Dept Informat Technol, Sweden,Uppsala University, Department of Information Technology, Uppsala, Sweden(Swepub:oru)jsml (author)
Enwald, HeidiUniv Oulu, Informat Studies, Finland,University of Oulu, Oulo, Finland (author)
Hirvonen, NooraUniv Oulu, Informat Studies, Finland,University of Oulu, Oulo, Finland (author)
Åhlfeldt, Rose-Mharie,1960-Högskolan i Skövde,Institutionen för informationsteknologi,Forskningscentrum för Informationsteknologi,Informationssystem (IS),University of Skövde, Skövde, Sweden(Swepub:his)ahlo (author)
Cajander, ÅsaUppsala Univ, Dept Informat Technol, Human Comp Interact, Sweden (author)
Uppsala Univ, Dept ALM, Informat Studies, SwedenUppsala University, Department of ALM, Uppsala, Sweden (creator_code:org_t)

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In:Information research: Högskolan i Borås24:11368-1613

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By the author/editor: Huvila, Isto; Moll, Jonas, 198 ...; Enwald, Heidi; Hirvonen, Noora; Åhlfeldt, Rose-M ...; Cajander, Åsa

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SOCIAL SCIENCES: SOCIAL SCIENCES; and Media and Commun ...; and Information Stud ...

MEDICAL AND HEALTH SCIENCES: MEDICAL AND HEAL ...; and Health Sciences; and Health Care Serv ...

SOCIAL SCIENCES: SOCIAL SCIENCES; and Media and Commun ...; and Information Syst ...

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By the university: University of Skövde; Örebro University

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