onr:"swepub:oai:DiVA.org:hj-42132"
Search: onr:"swepub:oai:DiVA.org:hj-42132" > Developing global s...
- 1 of 1
- Previous record
- Next record
- To hitlist
- Parida, VinitLuleå tekniska universitet, Innovation och Design (author)
Developing global service innovation capabilities : How global manufacturers address the challenges of market heterogeneity
- Article/chapterEnglish2015
Publisher, publication year, extent ...
- Taylor & Francis,2015
- printrdacarrier
Numbers
- LIBRIS-ID:oai:DiVA.org:hj-42132
- https://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-42132URI
- https://doi.org/10.5437/08956308X5805360DOI
Supplementary language notes
- Language:English
- Summary in:English
Part of subdatabase
- SwePubSwePub
Classification
Notes
- As multinational manufacturing companies pursue service innovation toward global markets, their back-end development units (i.e. R&D headquarters) face immense challenges due to market heterogeneity. Our extensive studies of 14 leading multinational companies in service innovation have identified, analyzed, and ranked challenges to reveal the key steps to building necessary capabilities. Based on our analysis, we explain how back-end units develop four sub-dimensions of global service innovation capabilities (service offerings, digitalization, customer insights, and integrating global knowledge) to manage their relationships with regional front-end units and subsequently drive service innovation. In developing these capabilities, the back-end units progressively learn to collaborate, integrate, and orchestrate processes and activities across and within regional front-end units, customers, and service partners from heterogeneous global markets.
Subject headings and genre
- TEKNIK OCH TEKNOLOGIER Annan teknik Övrig annan teknik hsv//swe
- ENGINEERING AND TECHNOLOGY Other Engineering and Technologies Other Engineering and Technologies not elsewhere specified hsv//eng
- SAMHÄLLSVETENSKAP Ekonomi och näringsliv Företagsekonomi hsv//swe
- SOCIAL SCIENCES Economics and Business Business Administration hsv//eng
- Servitization
- Product-service system
- Globalization
- Service-dominant logic
- Entreprenörskap och innovation
- Entrepreneurship and Innovation
Added entries (persons, corporate bodies, meetings, titles ...)
- Sjödin, David RönnbergLuleå tekniska universitet, Innovation och Design (author)
- Lenka, SambitLuleå tekniska universitet, Innovation och Design(Swepub:hj)lensam (author)
- Wincent, JoakimLuleå tekniska universitet, Innovation och Design (author)
- Luleå tekniska universitet, Innovation och Design (creator_code:org_t)
Related titles
- In:Research technology management: Taylor & Francis58:5, s. 35-440895-63081930-0166
Internet link
Find in a library
- Research technology management (Search for host publication in LIBRIS)
To the university's database
- 1 of 1
- Previous record
- Next record
- To hitlist
Find more in SwePub
- By the author/editor
- Parida, Vinit
- Sjödin, David Rö ...
- Lenka, Sambit
- Wincent, Joakim
- About the subject
-
- ENGINEERING AND TECHNOLOGY
- ENGINEERING AND ...
- and Other Engineerin ...
- and Other Engineerin ...
-
- SOCIAL SCIENCES
- SOCIAL SCIENCES
- and Economics and Bu ...
- and Business Adminis ...
- Articles in the publication
- Research technol ...
- By the university
- Jönköping University
Search outside SwePub
- Extend your search to:
- Google Book Search
- Google Scholar
Kungliga biblioteket hanterar dina personuppgifter i enlighet med EU:s dataskyddsförordning (2018), GDPR. Läs mer om hur det funkar här.
Så här hanterar KB dina uppgifter vid användning av denna tjänst.
- Copyright © LIBRIS - National Library Systems
- LIBRIS.kb.se
