Measuring quality in primary healthcare - Opportunities and weaknesses

Arvidsson, EvaJönköping University,The Jönköping Academy for Improvement of Health and Welfare,Research and Development unit for Primary Care, Futurum, Jönköping, Sweden (author)

The easy access to data from electronic patient records has made using this type of data in pay-for performance systems increasingly common. General practitioners (GPs) throughout Europe oppose this for several reasons. Not all data can be used to derive good quality indicators and quality indicators can’t reflect the broad scope of primary care. Qualities like person-centred care and continuity are particularly difficult to measure. The indicators urge doctors and nurses to spend too much time on the registration and administration of required data. However, quality indicators can be very useful as starting points for discussions about quality in primary care, with the purpose being to initiate, stimulate and support local improvement work. This led to The European Society for Quality and Patient Safety in General Practice (EQuiP) feeling the urge to clarify the different aspects of quality indicators by updating their statement on measuring quality in Primary Care. The statement has been endorsed by the Wonca Europe Council in 2018.

Dijkstra, RobDutch College of General Practitioners, Utrecht, The Netherlands (author)
Klemenc-Ketis, ZalikaUniversity of Maribor, Faculty of Medicine, Department of Family Medicine, Maribor, Slovenia (author)
Jönköping UniversityThe Jönköping Academy for Improvement of Health and Welfare (creator_code:org_t)

In:Zdravstveno Varstvo: National Institute of Public Health58:3, s. 101-1030351-00261854-2476

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MEDICAL AND HEALTH SCIENCES: MEDICAL AND HEAL ...; and Health Sciences; and Public Health Gl ...

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