Towards Organizational Performance Understanding Management Mindsets and Work Practice

• This paper introduces the concept of Organizational Performance (OP). Werefer to OP as a management concept, which further develops the research andpractise within Knowledge Management (KM). Our implications suggest Empowerment as a complementary concept to KM. Based upon a practitioner'sreflections on different OP-related problems identified from different consultancy projects within Swedish Industry Bureaucracies we discuss the similarities and differences between different KM/OP management theories andpractises. In such settings, relations between knowledge workers and managersare not satisfactory matched. We discover that different management mindsets are applied from the understanding of work practise. We refer to these mindsetsas Controlling figures respective Managing Knowledge. As a result, we relate experienced-based stories to theoretical concepts within different management mindsets in order to identify implications for a sound organizational performance.

Subject headings

SAMHÄLLSVETENSKAP  -- Medie- och kommunikationsvetenskap -- Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning (hsv//swe)

SOCIAL SCIENCES  -- Media and Communications -- Information Systems, Social aspects (hsv//eng)

Keyword

Informatik

Informatics

Publication and Content Type

ref (subject category)

kon (subject category)