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Are Customer Focus and Competence Raising Compatible? : A Study of Customers´ and Patient´s Conception of Different Qualification Strategies in Public and Private Service Organizations
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- Ivarsson, Lars (author)
- Karlstads universitet,Avdelningen för arbetsvetenskap
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- Larsson, Patrik (author)
- Karlstads universitet,Centrum för tjänsteforskning,Avdelningen för arbetsvetenskap,SAMOT
- (creator_code:org_t)
- 1999
- 1999
- English.
- Conference paper (peer-reviewed)
Subject headings
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Subject headings
- SAMHÄLLSVETENSKAP -- Annan samhällsvetenskap -- Arbetslivsstudier (hsv//swe)
- SOCIAL SCIENCES -- Other Social Sciences -- Work Sciences (hsv//eng)
Keyword
- Working Life Science
- Arbetsvetenskap
Publication and Content Type
- ref (subject category)
- kon (subject category)
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- Ivarsson, Lars
- Larsson, Patrik
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- Karlstad University
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